Stedin outages and problems
User reports, last 24 hours
253 reports in total, counted in 15-minute windows
No problem reports came in for Stedin in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 253 reports. The last spike in reports was 14 h ago and lasted 16 min. These are user reports from the Netherlands, where most people report Stedin problems.
- NormalClose to the usual level22 h 45 min · 173 reports
- ElevatedMore than 1.5 times the usual level15 min · 10 reports
- OutageMore than twice the usual level and far above the day's average1 h · 70 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 253 user reports came in for Stedin. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 95.83% uptime for the day.
The most recent spike big enough to count as an outage was 21 hours ago. The busiest 15-minute window of the day had 20 reports, about 21 hours ago.
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Outage
Ended 21 h agoLasted 1 h 15 min20peak reports
Stedin in November 2026
- Problem reports in November (since 3 November)
- 257
Monthly report for November 2026
People who report a problem with Stedin to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Inloggen
- Stroom
- Rekeningen betalen
- Gas
- Water
Stedin problem spikes, last 30 days
Since 3 November, Stedin had 1 outage spike and 2 periods of elevated reports. The longest lasted 1 h 30 min, on 4 November.
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Elevated reports
Wed 4 Nov, 13:14–13:30Lasted 16 min10peak reports
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Elevated reports
Wed 4 Nov, 10:27–10:45Lasted 19 min10peak reports
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Outage
Wed 4 Nov, 05:03–06:33Lasted 1 h 30 min21peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Stedin not working
Stedin is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach stedin.net over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Stedin.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Stedin is down: what to use instead
- National outage number Use the Dutch national gas and power outage line if you suspect a network fault and the online report route is unavailable.
- Emergency services Call 112 for immediate danger, such as a gas smell indoors or fire near electrical equipment; do not wait for the site.
- Your energy supplier Contact your supplier for contract and bill questions, because Stedin handles the grid rather than your retail account.
- Local checks Check your meter cupboard and ask a neighbour if their power or gas is affected, since a single home fault may need an electrician or installer.
Problems at the same time as Stedin
Since 3 November, all 3 of Stedin's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
How many of Stedin's spikes overlapped one of theirs.
During the latest spike
Stedin: Wed 4 Nov, 13:14 to 13:30
- Klarmobil, outage,06:08 to 23:23
- Postbank, outage,07:08 to 21:23
- Sainsbury’s, outage,07:38 to 5 Nov 00:08
- NS&I (National Savings), outage,09:23 to 14:08
- Banco do Brasil, outage,09:38 to 20:53
- GOV.BR, outage,10:08 to 23:23
- ITV, outage,10:08 to 17:53
- Caixa Econômica Federal, outage,10:23 to 13:23
53 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Stedin problems
The busiest hour for reports about Stedin is 09:00 to 10:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.15 reports on an average day
- 01:00 to 02:00: 0.03 reports on an average day
- 02:00 to 03:00: 0 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0.33 reports on an average day
- 06:00 to 07:00: 0.12 reports on an average day
- 07:00 to 08:00: 0.35 reports on an average day
- 08:00 to 09:00: 0.68 reports on an average day
- 09:00 to 10:00: 0.7 reports on an average day
- 10:00 to 11:00: 0.27 reports on an average day
- 11:00 to 12:00: 0.25 reports on an average day
- 12:00 to 13:00: 0.43 reports on an average day
- 13:00 to 14:00: 0.19 reports on an average day
- 14:00 to 15:00: 0.19 reports on an average day
- 15:00 to 16:00: 0.47 reports on an average day
- 16:00 to 17:00: 0.17 reports on an average day
- 17:00 to 18:00: 0.11 reports on an average day
- 18:00 to 19:00: 0.21 reports on an average day
- 19:00 to 20:00: 0.14 reports on an average day
- 20:00 to 21:00: 0.18 reports on an average day
- 21:00 to 22:00: 0.27 reports on an average day
- 22:00 to 23:00: 0 reports on an average day
- 23:00 to 00:00: 0.09 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.11 reports on an average Tuesday
- Wednesday: 38 reports on an average Wednesday
- Thursday: 0.31 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Stedin IP address, servers and network
Checking stedin.net from our server…
Service updates from @Stedin
No posts about problems from @Stedin in the last 14 days. The latest is from .
Contact Stedin support
- Help centrestedin.net/Contact/Pages/Contactgegevens.aspx
- Websitestedin.net
- X (Twitter)x.com/Stedin
- Facebookfacebook.com/293196870707048
Tip: Stedin doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Stedin
The status on this page comes from user-submitted problem reports for Stedin, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Stedin, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Stedin doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.