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Caixa Econômica Federal caixa.gov.br Live · Major outage

Is Caixa Econômica Federal down right now? Live status and outage tracker

Yes, Caixa Econômica Federal appears to be down.

Users are reporting a major outage: 319 problem reports in the last hour, far above normal.

Reports, last hour
319
Usual at this hour
≈ 16
Vs the hour before
+579%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 65 normal · 21 elevated · 10 outage

What you can do

Spike in progress since 01:42 · · Data refreshes every 5 minutes

01 · User reports
319 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · Our check, Frankfurt
No answer within 10 seconds

Our server loaded www.caixa.gov.br 1 h ago.

03 · 12 cities, check-host.net
12 of 12 got an answer

Fastest from São Paulo (88 ms), slowest from Tokyo (1,638 ms). 1 h ago.

Last 24 hours

Caixa Econômica Federal outages and problems

User reports, last 24 hours

1,935 reports in total, counted in 15-minute windows

In the last hour, 319 problem reports came in for Caixa Econômica Federal, against about 16 at this time on a usual day. Over the last 24 hours there were 1,935 reports. A spike in reports is going on now; it started 1 h ago. These are user reports from Brazil, where most people report Caixa Econômica Federal problems.

In the past 24 hours, 1,935 user reports came in for Caixa Econômica Federal. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 89.58% uptime for the day. The most recent spike big enough to count as an outage was under 15 minutes ago. The busiest 15-minute window of the day had 158 reports, about 15 hours ago.
  • NormalClose to the usual level16 h 15 min · 490 reports
  • ElevatedMore than 1.5 times the usual level5 h 15 min · 448 reports
  • OutageMore than twice the usual level and far above the day's average2 h 30 min · 997 reports
  • Usual levelWhat a usual day sees at that timeAbout 16 an hour now
Reports, last hour
319
579% on the hour before
Uptime, 24 h
89.58%
2 h 30 min of outage
Last outage
Ongoing
Started 1 h ago
Busiest 15 minutes
158
158 reports, 15 h ago
Caixa Econômica Federal status card: Yes, Caixa Econômica Federal appears to be down. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

In the past 24 hours, 1,935 user reports came in for Caixa Econômica Federal. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 89.58% uptime for the day.

The most recent spike big enough to count as an outage was under 15 minutes ago. The busiest 15-minute window of the day had 158 reports, about 15 hours ago.

  • Outage
    Ongoing, started 1 h ago
    Running for 1 h 15 min
    96peak reports
  • Elevated reports
    Ended 2 h ago
    Lasted 15 min
    16peak reports
  • Elevated reports
    Ended 4 h ago
    Lasted 15 min
    20peak reports
  • Elevated reports
    Ended 5 h ago
    Lasted 1 h 30 min
    21peak reports
  • Elevated reports
    Ended 7 h ago
    Lasted 1 h 45 min
    24peak reports
This month

Caixa Econômica Federal in November 2026

Problem reports in November (since 3 November)
1,974

Monthly report for November 2026

People who report a problem with Caixa Econômica Federal to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Website
  • Mobile banking
  • Internet banking
  • Transferências
  • Login
  • Aplicativo Celular
Last 30 days

Caixa Econômica Federal problem spikes, last 30 days

Since 3 November, Caixa Econômica Federal had 2 outage spikes and 9 periods of elevated reports. The longest lasted 3 h, on 4 November.

  • Outage
    Thu 5 Nov, 01:42–02:57
    Still going
    111peak reports
  • Elevated reports
    Thu 5 Nov, 00:01–00:45
    Lasted 44 min
    16peak reports
  • Elevated reports
    Wed 4 Nov, 22:57–23:12
    Lasted 15 min
    20peak reports
  • Elevated reports
    Wed 4 Nov, 20:27–21:57
    Lasted 1 h 30 min
    21peak reports
  • Elevated reports
    Wed 4 Nov, 18:12–19:57
    Lasted 1 h 45 min
    28peak reports
  • Elevated reports
    Wed 4 Nov, 16:52–17:12
    Lasted 21 min
    20peak reports
  • Elevated reports
    Wed 4 Nov, 15:46–16:12
    Lasted 26 min
    28peak reports
  • Elevated reports
    Wed 4 Nov, 14:42–15:12
    Lasted 30 min
    34peak reports

3 earlier spikes in this period.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

Troubleshooting

How to fix Caixa Econômica Federal not working

When Caixa Econômica Federal itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach caixa.gov.br over your own connection, right now. Nothing is sent to us or stored.

  1. Switch the Caixa connection

    A weak Wi-Fi handoff can leave the login screen loading after you enter CPF or password. On iPhone, open Settings > Wi-Fi and turn Wi-Fi off, then open Settings > Cellular and keep Cellular Data on for the test. On Android, open Settings > Network & internet > Internet, switch from Wi-Fi to mobile data, and try caixa.gov.br or the app again.

  2. Fix the phone clock

    Banking apps can reject a session when the device time is wrong, even when the first screen opens. On iPhone use Settings > General > Date & Time > Set Automatically; on Android use Settings > System > Date & time > Set time automatically.

  3. Clear caixa.gov.br in Chrome

    Old cookies can make Internet Banking loop back to the CPF screen or show a blank page after login. In Chrome, open chrome://settings/clearBrowserData, choose All time, tick Cookies and other site data and Cached images and files, then select Delete data. Open a new tab and type caixa.gov.br again.

  4. Reset the affected Caixa app

    If CAIXA Tem, FGTS, or the account app opens but freezes after the password screen, clear the local app data before changing your access details. On Android, open Settings > Apps > See all apps > the affected app > Storage and cache > Clear cache. On iPhone, use Settings > General > iPhone Storage > the affected app > Offload App, then reinstall it from the App Store.

While Caixa Econômica Federal is down: what to use instead

  • CAIXA Tem If the main app or website is the problem, CAIXA Tem may still work for supported account access, Pix, and benefit payments.
  • Lottery outlet A lotérica can handle some bill payments and simple account services when you cannot get into the digital channels.
  • ATM Use a Caixa or Banco24Horas ATM for cash withdrawals and balance checks if your card and the ATM network are working.
  • Another bank app For an urgent Pix or boleto, an account at another Brazilian bank can be the faster fallback if you have money available there.
Ranked by peak

Biggest Caixa Econômica Federal problems so far

  1. 1
    OutageLasted 3 h
    161reports in 15 min
  2. 2
    OutageStill going, 1 h 15 min so far
    111reports in 15 min
  3. 3
    Elevated reportsLasted 30 min
    34reports in 15 min

Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.

Same time

Problems at the same time as Caixa Econômica Federal

Since 3 November, all 11 of Caixa Econômica Federal's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Caixa Econômica Federal's spikes overlapped one of theirs.

During the latest spike

Caixa Econômica Federal: Thu 5 Nov, since 01:42

74 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Caixa Econômica Federal problems

The busiest hour for reports about Caixa Econômica Federal is 16:00 to 17:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 1.6 reports on an average day
  • 01:00 to 02:00: 1.5 reports on an average day
  • 02:00 to 03:00: 0.7 reports on an average day
  • 03:00 to 04:00: 0.23 reports on an average day
  • 04:00 to 05:00: 0.38 reports on an average day
  • 05:00 to 06:00: 0.32 reports on an average day
  • 06:00 to 07:00: 0.06 reports on an average day
  • 07:00 to 08:00: 0.16 reports on an average day
  • 08:00 to 09:00: 0.23 reports on an average day
  • 09:00 to 10:00: 0.21 reports on an average day
  • 10:00 to 11:00: 0.54 reports on an average day
  • 11:00 to 12:00: 0 reports on an average day
  • 12:00 to 13:00: 0 reports on an average day
  • 13:00 to 14:00: 1.1 reports on an average day
  • 14:00 to 15:00: 1.6 reports on an average day
  • 15:00 to 16:00: 1.8 reports on an average day
  • 16:00 to 17:00: 1.9 reports on an average day
  • 17:00 to 18:00: 1.3 reports on an average day
  • 18:00 to 19:00: 0.36 reports on an average day
  • 19:00 to 20:00: 0 reports on an average day
  • 20:00 to 21:00: 1.2 reports on an average day
  • 21:00 to 22:00: 0 reports on an average day
  • 22:00 to 23:00: 1.6 reports on an average day
  • 23:00 to 00:00: 1.4 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 1.9 reports on an average Tuesday
  • Wednesday: 130 reports on an average Wednesday
  • Thursday: 13 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Caixa Econômica Federal goes down

Caixa Econômica Federal is Brazil's federal public bank, and workers, families, benefit recipients, and small businesses use it through caixa.gov.br and its apps. When the service has trouble, it can interrupt Pix, boleto payment, Caixa Tem access, and basic account checks.

During a Caixa Econômica Federal outage, the app may hang at login or leave a Pix transfer waiting instead of confirming. Login and confirmation steps tend to break first in Caixa Tem and Internet Banking, because those screens depend on bank authentication before a payment finishes. You may see a balance fail to load, a boleto stop before confirmation, a Pix transfer sit pending, or a message asking you to try again later. Problems are often partial and can look regional, because app login, site sessions, Pix, and benefit systems can break on separate paths.

Servers and network

Caixa Econômica Federal IP address, servers and network

IPv4 address
179.191.182.65
IPv6
Not offered
Network
AS52580 · Azion Technologies Ltda., registered in BR
DNS hosted by
its own name servers (aziondns.org)
HTTPS certificate
Issued by Sectigo Limited, valid until 9 May 2027 (184 days)
HTTP/3
Not advertised
Our check
No answer within 10 seconds

Checked from our server in Frankfurt, Germany, 1 h ago, for www.caixa.gov.br. Visitors elsewhere may see different addresses.

Checked from 12 places around the world

All 12 locations got an answer from caixa.gov.br. Fastest from São Paulo (88 ms), slowest from Tokyo (1,638 ms). Every location connected to the same address, on CAIXA ECONOMICA FEDERAL (AS20116).

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 302724 ms200.201.165.27
ViennaAustriaUp · HTTP 302857 ms200.201.165.27
MilanItalyUp · HTTP 302902 ms200.201.165.27
ParisFranceUp · HTTP 302875 ms200.201.165.27
AmsterdamNetherlandsUp · HTTP 302962 ms200.201.165.27
MadridSpainUp · HTTP 302876 ms200.201.165.27
WarsawPolandUp · HTTP 3021,276 ms200.201.165.27
DallasUSAUp · HTTP 302653 ms200.201.165.27
Los AngelesUSAUp · HTTP 302927 ms200.201.165.27
São PauloBrazilUp · HTTP 30288 ms200.201.165.27
SingaporeSingaporeUp · HTTP 3021,456 ms200.201.165.27
TokyoJapanUp · HTTP 3021,638 ms200.201.165.27

Checked with check-host.net from its servers in these cities 1 h ago, for caixa.gov.br. Time is how long each server took to load the page.

Questions

Caixa Econômica Federal FAQ

Is Caixa Econômica Federal down right now?
The status at the top of this page shows whether user problem reports for Caixa Econômica Federal are above their usual level, counted in 15-minute windows over the last 24 hours. Those reports are sent by users to a public outage reporting service; this site does not monitor the bank or collect reports itself. If the status looks normal, try mobile data instead of Wi-Fi, reopen the app, and test caixa.gov.br in another browser before blaming the service.

Why can't I log in to the CAIXA app or Internet Banking with my CPF and senha?
A bad session can leave the login screen spinning after you enter your CPF and password. Close the app, update it from your phone store, and try again on a different connection. If both the app and Internet Banking fail with the same message, wait a bit before changing your password, because repeated attempts can make the block worse.

Why does CAIXA Tem stay on the waiting screen after I enter my CPF?
CAIXA Tem can place you in a waiting screen when access is heavy, especially around payments for benefits or account services. Keep the app open if it asks you to wait, since closing it can send you back to the start. If it loops after validation, check that the app is current and that your phone has the same number you use for bank checks.

Why did my Pix or boleto payment in the CAIXA app not show a receipt?
Do not repeat the payment until you check your account statement and the receipt area in the app. A Pix or boleto can look stuck on the confirmation screen while the bank is still showing the final receipt. If money left the account and no receipt appears, save the screen and check again from Internet Banking before trying the same payment again.

Why do FGTS or housing financing pages from caixa.gov.br keep sending me back to login?
Some services linked from caixa.gov.br open a separate Caixa login flow or a dedicated app, such as FGTS. A stale browser cookie can trap you in a login loop, so sign out, clear site data for the browser, and start from a fresh tab. If the same account opens in the mobile app but not on the website, the issue is probably with that browser session.
Official channels

Contact Caixa Econômica Federal support

Tip: Caixa Econômica Federal doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Caixa Econômica Federal status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Caixa Econômica Federal status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/caixa/"><img src="https://isitdownrightnow.app/badge/caixa.svg" alt="Caixa Econômica Federal status" height="20"></a>
Markdown, for README files
[![Caixa Econômica Federal status](https://isitdownrightnow.app/badge/caixa.svg)](https://isitdownrightnow.app/services/caixa/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Caixa Econômica Federal

The status on this page comes from user-submitted problem reports for Caixa Econômica Federal, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Caixa Econômica Federal, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Caixa Econômica Federal doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.