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3 guidesUpdated 23 October 2026
Guides
Step-by-step help for when an app, a website or your own connection stops working. Start with the first guide if you are not sure where the problem is.
Is it down for everyone or just me?
6 stepsSix quick checks that tell a real outage apart from a problem with your phone, browser or Wi-Fi.
How to flush the DNS cache on Windows, Mac, iPhone, Android and Chrome
12 stepsThe exact command or setting for each device, and how the browser cache differs.
How to fix your home internet when it stops working
7 stepsRestart the router properly, read its lights, change DNS and know when to call your provider.