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Is Sky down right now? Live status and outage tracker

No, Sky is up.

No widespread outage detected. 65 user reports in the last hour is within the normal range.

Live Last spike Data refreshes every 5 minutes
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User reports, last 24 hours, 15 minutes a segment: 92 flowing, 2 slow (elevated), 2 jammed (outage)

User reports, last 24 hours

2,109 reports in total, counted in 15-minute windows

In the last hour, 65 problem reports came in for Sky, against about 28 at this time on a usual day. Over the last 24 hours there were 2,109 reports. Worldwide, most recent reports were about broadband internet (68%) and TV (15%). The last spike in reports was 48 min ago and lasted 45 min. These are user reports from the UK, where most people report Sky problems.

Around the world right now: normal in 8 other countries. Most reports in the last hour: the Philippines 5 · New Zealand 2 · Brazil 1. By country

In the past 24 hours, 2,109 user reports came in for Sky. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day. The most recent spike big enough to count as an outage was 1 hour ago. The busiest 15-minute window of the day had 276 reports, about 1 hour ago.
Reports, last hour
65
87% on the hour before
Uptime, 24 h
97.92%
30 min of outage
Last outage
45 min ago
Lasted 45 min
Busiest 15 minutes
276
276 reports, 1 h ago
Last 24 hours

Sky outages and problems

In the past 24 hours, 2,109 user reports came in for Sky. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 97.92% uptime for the day.

The most recent spike big enough to count as an outage was 1 hour ago. The busiest 15-minute window of the day had 276 reports, about 1 hour ago.

  • Outage
    Ended 45 min ago
    Lasted 45 min
    276peak reports
  • Elevated reports
    Ended 15 h ago
    Lasted 15 min
    41peak reports
This month

Sky in October 2026

Problem reports in October (since 28 October)
2,296

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Sky worldwide.

  1. Broadband Internet68%
  2. TV15%
  3. WiFi10%
  4. Mobile Internet3%
  5. Internet1%
  6. Mobile Signal1%

Share of 753 recent reports that said what was wrong, from every country listed below.

World map

Sky reports around the world

In the last 24 hours, 2,982 problem reports about Sky came in from 9 countries. Right now people report problems in the UK.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The UK numbers above Outage 1532,125
The Philippines Normal 512
New Zealand Normal 245
Brazil Normal 16
Mexico Normal 15
Ireland Normal 0380
Germany Normal 0294
Italy Normal 0104
Austria Normal 011

Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.

Last 30 days

Sky problem spikes, last 30 days

Since 28 October, Sky had 2 outage spikes and 1 period of elevated reports. The longest lasted 45 min, on 29 October.

  • Outage
    Thu 29 Oct, 02:24–03:09
    Lasted 45 min
    365peak reports
  • Elevated reports
    Wed 28 Oct, 12:39–12:54
    Lasted 15 min
    43peak reports
  • Outage
    Wed 28 Oct, 02:34–03:12
    Lasted 38 min
    347peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Sky not working

Sky is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach sky.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload and restart

    Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

  2. Try another connection

    Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Sky.

  3. Update the app

    Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

Same time

Problems at the same time as Sky

Since 28 October, all 3 of Sky's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Sky's spikes overlapped one of theirs.

During the latest spike

Sky: Thu 29 Oct, 02:24 to 03:09

41 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Sky problems

The busiest hour for reports about Sky is 02:00 to 03:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 1.2 reports on an average day
  • 01:00 to 02:00: 2 reports on an average day
  • 02:00 to 03:00: 5.4 reports on an average day
  • 03:00 to 04:00: 1.9 reports on an average day
  • 04:00 to 05:00: 0.94 reports on an average day
  • 05:00 to 06:00: 0.68 reports on an average day
  • 06:00 to 07:00: 0.53 reports on an average day
  • 07:00 to 08:00: 2.1 reports on an average day
  • 08:00 to 09:00: 3.1 reports on an average day
  • 09:00 to 10:00: 4 reports on an average day
  • 10:00 to 11:00: 4.4 reports on an average day
  • 11:00 to 12:00: 4 reports on an average day
  • 12:00 to 13:00: 3.3 reports on an average day
  • 13:00 to 14:00: 4 reports on an average day
  • 14:00 to 15:00: 3 reports on an average day
  • 15:00 to 16:00: 3.1 reports on an average day
  • 16:00 to 17:00: 3.5 reports on an average day
  • 17:00 to 18:00: 4.6 reports on an average day
  • 18:00 to 19:00: 3.7 reports on an average day
  • 19:00 to 20:00: 4.8 reports on an average day
  • 20:00 to 21:00: 5.2 reports on an average day
  • 21:00 to 22:00: 5.3 reports on an average day
  • 22:00 to 23:00: 4 reports on an average day
  • 23:00 to 00:00: 3.1 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 0 reports on an average Tuesday
  • Wednesday: 498 reports on an average Wednesday
  • Thursday: 96 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Servers and network

Sky IP address, servers and network

IPv4 address
72.246.28.111
IPv6
Not offered
Network
AS16625 · Akamai Technologies, Inc., registered in the United States
Served through
Google
DNS hosted by
UltraDNS
HTTPS certificate
Issued by Sectigo Limited, valid until 4 Apr 2027 (156 days)
HTTP/3
Not advertised
Our check
Answered in 173 ms

Checked from our server in Frankfurt, Germany, 1 h ago, for www.sky.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

For your site

Put the Sky status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Sky status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/sky/"><img src="https://isitdownrightnow.app/badge/sky.svg" alt="Sky status" height="20"></a>
Markdown, for README files
[![Sky status](https://isitdownrightnow.app/badge/sky.svg)](https://isitdownrightnow.app/services/sky/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Sky

The status on this page comes from user-submitted problem reports for Sky, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Sky, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Sky doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.