EFG International AG outages and problems
No user reports came in for EFG International AG in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about EFG International AG
People who report a problem with EFG International AG to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Cash machines
- Bill payments
- Credit card
- Mobile banking
- Mobile login
- Online banking
- Online login
- Bank transfers
- Deposits
- Withdrawals
- Account balance
- Login
- App
EFG International AG problem spikes, last 30 days
Since 5 October, EFG International AG had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix EFG International AG not working
EFG International AG is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach efginternational.com over your own connection, right now. Nothing is sent to us or stored.
Refresh EFG sign-in page
Close the tab, reopen it, and try to sign in again. A stale session can block the login without showing an error.
Switch network for EFG
Turn off Wi-Fi on your phone or computer and use mobile data, or connect to a different Wi-Fi network. Some corporate or public networks block banking traffic.
Clear browser data for EFG
In Chrome, go to Settings, then Privacy and security, then Delete browsing data, and clear cookies and cached files. On Safari, go to Settings, then Safari, then Advanced, then Website Data, and remove entries for the bank.
Try another device for EFG
If the login works on another phone or computer, the fault is with the first device. On iPhone, go to Settings, then General, then Transfer or Reset iPhone, then Reset, then Reset Network Settings, but this erases saved Wi-Fi passwords.
While EFG International AG is down: what to use instead
- EFG eBanking If the app fails, try EFG eBanking in a browser.
- Your EFG relationship manager For an urgent account issue, contact your relationship manager using the details you already have, especially if a payment cannot wait.
- UBS Digital Banking Use it for an existing UBS account.
- PostFinance e-finance Use it for payments from a PostFinance account you already hold.
Fix EFG International AG on Windows, Mac, Android and iPhone
EFG International AG on Windows
- Fix
- Clear your browser cache and cookies, or try accessing the EFG International AG e-banking portal in an incognito window. Ensure your antivirus or firewall is not blocking the bank's secure login page.
- Check
- Attempt to load the EFG International AG website on a different browser to see if it is a browser-specific issue. You can also check if the connection times out or returns a specific HTTP server error.
ping efginternational.comTest whether EFG International AG's servers replynslookup efginternational.comCheck that EFG International AG's DNS resolvestracert efginternational.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadEFG International AG on Mac
- Fix
- Clear Safari's website data or try another browser to access the EFG International AG portal. Disable any active VPN or proxy settings that might interfere with secure banking connections.
- Check
- Verify if the EFG International AG website fails to load with a network timeout error in Safari. Check if other secure HTTPS websites are loading normally on your Mac.
ping -c 4 efginternational.comTest whether EFG International AG's servers replynslookup efginternational.comCheck that EFG International AG's DNS resolvestraceroute efginternational.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadEFG International AG on Android
- Fix
- Update the EFG International AG mobile banking app from the Google Play Store, or clear its cache and data in your system settings. Temporarily disable any VPNs and try switching between Wi-Fi and mobile data.
- Check
- Check if the EFG International AG app displays a network connection error at the login screen. See if you can access the bank's website via a mobile browser on the same device.
EFG International AG on iPhone and iPad
- Fix
- Force close and restart the EFG International AG app, or check the App Store for any pending updates. Reinstalling the app or resetting your network settings can also resolve connection issues.
- Check
- Look for a persistent loading spinner or connection error message when opening the EFG International AG app. Test if the app loads successfully when switching from Wi-Fi to cellular data.
What happens when EFG International AG goes down
EFG International AG is a Swiss private banking group that manages accounts and investments for wealthy individuals and families. An outage stops you from checking balances, reviewing portfolio positions, sending payment instructions or reading secure messages.
The login step is the first to break. The app may spin on the loading screen, reject your credentials, drop your session or show a blank page after you enter your details. If you get past that, balances and transaction history can load with old numbers, payment forms and transfer confirmations stall before they submit, and secure messages or portfolio charts may not open. Problems are often partial, so the mobile app might be down while the web portal still works, or you can log in from one country while someone else cannot.
EFG International AG IP address, servers and network
Checking efginternational.com from our server…
EFG International AG FAQ
Is EFG International AG down right now?
Why does EFG eBanking log me out during a transfer?
The EFG mobile app says my payment cannot be completed. Is the bank down?
Can I use EFG eBanking on a laptop if the mobile app is not working?
Why are my EFG account balances or recent transactions not updating?
Put the EFG International AG status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/efg-international/"><img src="https://isitdownrightnow.app/badge/efg-international.svg" alt="EFG International AG status" height="20"></a>[](https://isitdownrightnow.app/services/efg-international/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track EFG International AG
The status on this page comes from user-submitted problem reports for EFG International AG, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for EFG International AG, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. EFG International AG doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.