Banco do Brasil outages and problems
User reports, last 24 hours
1,039 reports in total, counted in 15-minute windows
In the last hour, 13 problem reports came in for Banco do Brasil, against about 4 at this time on a usual day. Over the last 24 hours there were 1,039 reports. The last spike in reports was 3 h ago and lasted 21 min. These are user reports from Brazil, where most people report Banco do Brasil problems.
- NormalClose to the usual level13 h · 220 reports
- ElevatedMore than 1.5 times the usual level9 h 45 min · 629 reports
- OutageMore than twice the usual level and far above the day's average1 h 15 min · 190 reports
- Usual levelWhat a usual day sees at that timeAbout 4 an hour now
In the past 24 hours, 1,039 user reports came in for Banco do Brasil. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 94.79% uptime for the day.
The most recent spike big enough to count as an outage was 13 hours ago. The busiest 15-minute window of the day had 62 reports, about 17 hours ago.
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Elevated reports
Ended 4 h agoLasted 15 min11peak reports
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Outage
Ended 6 h agoLasted 11 h 15 min62peak reports
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Elevated reports
Ended 23 h agoLasted 1 h 15 min16peak reports
Banco do Brasil in November 2026
- Problem reports in November (since 3 November)
- 7,214
Monthly report for November 2026
People who report a problem with Banco do Brasil to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Mobile banking
- Internet banking
- Transferências
- Login
- Aplicativo Celular
Banco do Brasil problem spikes, last 30 days
Since 3 November, Banco do Brasil had 2 outage spikes and 3 periods of elevated reports. The longest lasted 11 h 15 min, on 4 November.
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Elevated reports
Wed 4 Nov, 23:26–23:47Lasted 21 min10peak reports
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Elevated reports
Wed 4 Nov, 22:38–22:53Lasted 15 min11peak reports
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Elevated reports
Wed 4 Nov, 22:03–22:18Lasted 15 min11peak reports
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Outage
Wed 4 Nov, 09:38–20:53Lasted 11 h 15 min67peak reports
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Outage
Lasted 4 h 56 min1,212peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Banco do Brasil not working
Banco do Brasil is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach bb.com.br over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Banco do Brasil.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Banco do Brasil is down: what to use instead
- Bank website If the app will not open or keeps timing out, try the bank’s website from a browser.
- Debit or credit card For store or online purchases, use your Banco do Brasil card instead of paying from the app.
- ATM For cash withdrawals or balance checks, a Banco do Brasil ATM may still work while mobile banking has problems.
- Another bank app If only this service is failing and you have another Brazilian account, use that app for Pix or bill payments that cannot wait.
Problems at the same time as Banco do Brasil
Since 3 November, all 5 of Banco do Brasil's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet5 times
- Sainsbury’s5 times
- USPS5 times
- Facebook5 times
- Archive of Our Own5 times
- Deutsche Glasfaser5 times
How many of Banco do Brasil's spikes overlapped one of theirs.
During the latest spike
Banco do Brasil: Wed 4 Nov, 23:26 to 23:47
- Sainsbury’s, outage,07:38 to 5 Nov 00:08
- USPS, outage,10:38 to 23:53
- Facebook, outage,13:53 to 5 Nov 03:08
- Deutsche Glasfaser, outage,14:08 to 5 Nov 02:08
- Capital One, outage,16:53 to 5 Nov 03:08
- X (Twitter), outage,18:08 to 5 Nov 00:53
- Escape from Tarkov, outage,18:23 to 5 Nov 01:08
- Roblox, outage,19:38 to 5 Nov 01:08
63 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Banco do Brasil problems
The busiest hour for reports about Banco do Brasil is 21:00 to 22:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.47 reports on an average day
- 01:00 to 02:00: 0.35 reports on an average day
- 02:00 to 03:00: 0.45 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0.31 reports on an average day
- 05:00 to 06:00: 0.33 reports on an average day
- 06:00 to 07:00: 0.27 reports on an average day
- 07:00 to 08:00: 0.21 reports on an average day
- 08:00 to 09:00: 0.13 reports on an average day
- 09:00 to 10:00: 0.49 reports on an average day
- 10:00 to 11:00: 0 reports on an average day
- 11:00 to 12:00: 0 reports on an average day
- 12:00 to 13:00: 0 reports on an average day
- 13:00 to 14:00: 0 reports on an average day
- 14:00 to 15:00: 0 reports on an average day
- 15:00 to 16:00: 0 reports on an average day
- 16:00 to 17:00: 0 reports on an average day
- 17:00 to 18:00: 0 reports on an average day
- 18:00 to 19:00: 0 reports on an average day
- 19:00 to 20:00: 0 reports on an average day
- 20:00 to 21:00: 0 reports on an average day
- 21:00 to 22:00: 0.96 reports on an average day
- 22:00 to 23:00: 0.63 reports on an average day
- 23:00 to 00:00: 0.35 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 32 reports on an average Wednesday
- Thursday: 11 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Banco do Brasil IP address, servers and network
- IPv4 addresses
- 104.18.28.245
Show all 2
- 104.18.29.245
- IPv6
- Not offered
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (com.br)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 13 Feb 2027 (99 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 1,147 ms
Checked from our server in Frankfurt, Germany, 1 h ago, for bb.com.br. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Service updates from @bancodobrasil
No posts about problems from @bancodobrasil in the last 14 days. The latest is from .
Contact Banco do Brasil support
Tip: Banco do Brasil doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Banco do Brasil
The status on this page comes from user-submitted problem reports for Banco do Brasil, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Banco do Brasil, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Banco do Brasil doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.