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Google Fiber fiber.google.com

Is Google Fiber down right now? Live status and outage tracker

No, Google Fiber is up.

No widespread outage detected. 4 user reports in the last hour is within the normal range.

Live Last spike 14 h ago Updated 2 min ago Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 95 flowing 1 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

191 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 4 problem reports came in for Google Fiber, against about 9 at this time on a usual day. Over the last 24 hours there were 191 reports, most about wifi (56%) and broadband internet (44%), from 35 areas led by San Francisco, CA and Kansas City, MO. The last spike in reports was 14 h ago and lasted 20 min. These are user reports from the US, where most people report Google Fiber problems.

Reports, last hour

50% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

11 reports, 14 h ago

Last 24 hours

Google Fiber outages and problems

In the past 24 hours, 191 user reports came in for Google Fiber. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 11 reports, about 14 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Elevated reports

Ended 14 h ago

Lasted 15 min

11peak reports

This month

Google Fiber in October 2026

Problem reports in October (since 27 October): 198

Monthly report for October 2026

What people said was wrong in recent problem reports for Google Fiber, as a share of those reports:

56% WiFi
44% Broadband Internet

Report map

Where Google Fiber problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 35 areas. The most came from around San Francisco, CA, Kansas City, MO and Raleigh, NC. Share of recent reports by area, named after its biggest town:

13% San Francisco, CA
11% Kansas City, MO
10% Raleigh, NC
10% Charlotte, NC
8% Denver, CO
4% San Antonio, TX

From 180 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Google Fiber problem spikes, last 30 days

Since 27 October, Google Fiber had 1 outage spike.

Outage

Wed 28 Oct, 06:33–06:53

Lasted 20 min

13peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Google Fiber not working

Google Fiber is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach fiber.google.com over your own connection, right now. Nothing is sent to us or stored.

Test a second device on Google Fiber
Open a site on a second phone or laptop before you touch the router; if only the first device fails, restart that device and forget then rejoin the Wi-Fi network. A single bad adapter or stale connection looks like a service outage from one chair.
Restart the Google Fiber Network Box
Unplug the power cable from the Network Box, wait 30 seconds, plug it back in, and let the lights settle for a few minutes. Do not unplug the Fiber Jack during this step.
Check the Fiber Jack lights
Look at the Fiber Jack indicator after you lift its cover. No light points to a power problem, so check the adapter and outlet; a light you do not expect points to a fiber or account issue, so contact support.
Try a wired connection to the Network Box
Plug an Ethernet cable from a laptop into a LAN port on the Network Box and turn off the laptop Wi-Fi. If the wired connection works, the Wi-Fi side or your device is the problem; if it fails too, the fault is upstream or in the router, so contact support through your account.

While Google Fiber is down: what to use instead

Mobile hotspot Tether your laptop to your phone's cellular data for email and a work call when the home line drops and you have a deadline.
Public Wi-Fi Use a library or cafe network for urgent uploads when you cannot wait for the home connection.
Offline downloads Save shows and documents before an outage.
Cellular data Switch your phone off Wi-Fi and lean on mobile data for calls and maps until the service returns.

Same time

Problems at the same time as Google Fiber

Since 27 October, Google Fiber's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

Google Fiber: Wed 28 Oct, 06:33 to 06:53

16 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Google Fiber problems

The busiest hour for reports about Google Fiber is 23:00 to 00:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Google Fiber goes down

Google Fiber is fiber internet for homes and small businesses. Remote workers, streamers, gamers, and people with smart home devices rely on it, and an outage interrupts video calls, streaming, cloud backups, and the Google Fiber app for account and Wi-Fi controls; the status at the top of each page shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours.

A page that hangs or a speed test that stalls is often the first sign you see. Pages then fail, video calls freeze, streaming drops to a low resolution, and smart home devices go offline while your phone still shows a strong Wi-Fi signal; trouble can be regional or partial, so one block may lose service while a nearby address stays online. A wired device can fail while Wi-Fi still connects to the router. This site does not ping, probe, poll, or monitor services itself and never checks from multiple locations, so the top status reflects user problem reports only.

Servers and network

Google Fiber IP address, servers and network

Checking fiber.google.com from our server…

Questions

Google Fiber FAQ

Is Google Fiber down right now?

The status at the top of this page shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping, probe, poll or monitor the service itself, and it never checks from multiple locations. To see if the trouble is only on your side, restart your router, test a second device on the same network, try a wired connection if you have one, and compare your connection with a mobile hotspot; if every device fails, the problem is likely local or on your line.

Why can't I sign in to my Google Fiber account after changing my password?

Sign in with the same Google account you used for the service, not an old email alias. If the password fails, use Google's account recovery flow, then clear the browser cache or try a private window; the app may keep an old session until you sign out and back in.

How do I return my Google Fiber equipment after I cancel service?

Use the return instructions from the cancellation confirmation, and keep the tracking number for the box. Take the equipment to the drop-off location if the instructions give one; ask for a receipt so you have proof of return.

Why does my Google Fiber Wi-Fi show 'Connected, no internet' on my phone?

That message means your phone joined the Wi-Fi network but could not reach the internet. Toggle Wi-Fi off and on, forget the network, join it again, and restart the router; if a laptop on the same network works, the phone is the problem, and if nothing works, the trouble is with the connection or router.

Can I move my Google Fiber service to a new address?

Check whether the new address is serviceable, set the transfer date through your account, keep the current service active until the new install is done, and confirm the appointment before the old service is shut off. If the new address is not serviceable, the move request will not go through.

For your site

Put the Google Fiber status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/google-fiber/"><img src="https://isitdownrightnow.app/badge/google-fiber.svg" alt="Google Fiber status" height="20"></a>

Markdown, for README files

[![Google Fiber status](https://isitdownrightnow.app/badge/google-fiber.svg)](https://isitdownrightnow.app/services/google-fiber/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Google Fiber

The status on this page comes from user-submitted problem reports for Google Fiber, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Google Fiber, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Google Fiber doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.