Poki outages and problems
No user reports came in for Poki in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about Poki
What went wrong
What people said was wrong in recent problem reports for Poki.
Share of 3 recent reports that said what was wrong.
Where Poki problem reports come from
The map shows where recent problem reports for Poki came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Poki problem spikes, last 30 days
Since 23 October, Poki had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: 1 report
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 2 reports
- Thu 29 Oct: 2 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 23 October 2026. Monthly reports for all services
How to fix Poki not working
Poki is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach poki.com over your own connection, right now. Nothing is sent to us or stored.
Reload the stuck Poki game
Close the game tab and open it again. If the loading bar stalls or the screen stays black, open Chrome and press Ctrl+F5 on Windows or Command+Shift+R on Mac to reload without the cache.
Turn off ad blockers for game pages
Open your browser's extensions menu and disable any ad blocker or privacy extension on this site. Many games load ads or scripts from outside domains, and a block can stop the play button from responding. Use the extension's pause on this site option if it has one.
Clear cache for game pages
In Chrome, open Settings > Privacy and security > Delete browsing data, pick Cached images and files plus Cookies and other site data, then click Delete. On iPhone or iPad, go to Settings > Safari > Clear History and Website Data instead.
Contact the help centre
If the game still fails after the earlier fixes, open https://help.poki.com and describe what you see. Include the game name and your browser version so support can reproduce it.
While Poki is down: what to use instead
- CrazyGames It has a large catalogue of free browser games that is close to what you get on Poki, so you can switch over without installing anything or making an account.
- Coolmath Games Pick this one for short puzzle and logic games that load in a browser tab.
- The game's own mobile app Several titles you play on Poki, such as Subway Surfers, also have standalone apps on the App Store and Google Play, so your phone can keep you going while the site won't load.
- Poki help centre If the site opens but one game freezes or stays on a blank screen, the help centre has troubleshooting steps you can try while you wait.
Fix Poki on Windows, Mac, Android and iPhone
Poki on Windows
- Fix
- Clear your browser cache and cookies, or try opening Poki in an Incognito window to disable conflicting extensions. You can also try switching to a different web browser like Chrome, Edge, or Firefox.
- Check
- Try accessing Poki on a different web browser or another device on the same network. If other websites load normally but Poki displays a connection error, the service is likely down.
ping poki.comTest whether Poki's servers replynslookup poki.comCheck that Poki's DNS resolvestracert poki.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadPoki on Mac
- Fix
- Clear Safari or Chrome browsing data and temporarily disable any content blockers or extensions that might prevent Poki games from loading. Restarting your browser or testing in a Private window can also resolve loading issues.
- Check
- Attempt to load Poki in an alternative browser like Firefox or Safari. If other web pages load successfully but Poki fails to open, the platform is likely experiencing an outage.
ping -c 4 poki.comTest whether Poki's servers replynslookup poki.comCheck that Poki's DNS resolvestraceroute poki.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadPoki on Android
- Fix
- Clear the cache and data of your mobile browser (such as Chrome) from your Android settings, or try loading Poki using a different browser app. Ensure your internet connection is stable and disable any active VPNs.
- Check
- Switch your Android device from Wi-Fi to mobile data to see if Poki loads. If the website fails to load on both connections while other sites work, Poki is likely offline.
Poki on iPhone and iPad
- Fix
- Clear your Safari history and website data in the iOS Settings app, and make sure content blockers are temporarily disabled. Alternatively, try accessing Poki using the Chrome or Firefox app.
- Check
- Try opening Poki on both Wi-Fi and cellular data to rule out local network issues. If the page fails to load on both connections while other sites work, Poki is likely down.
What happens when Poki goes down
Poki is a free online games site with a large catalog of browser titles. People drop in for a quick break or a longer session, so an outage interrupts game pages and play in the middle of a run.
The homepage often still opens while individual game pages stall; the page frame loads and the game itself does not. You may get a blank game frame, a spinner that never clears, empty search results, or a category page with no working tiles; the mobile site can open to a game list that will not start. Some failures hit one title while others hit a category or a region, so a single broken game can look like a full outage from one device. Try a second title before you assume the whole service is down.
Poki IP address, servers and network
Checking poki.com from our server…
Poki FAQ
Is Poki down right now?
Why does a Poki game show a black screen or stop loading?
Can I play Poki games offline or without installing anything?
Why do some Poki games not work on my phone or tablet?
Why does Poki say a game is not available in my country?
Put the Poki status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/poki/"><img src="https://isitdownrightnow.app/badge/poki.svg" alt="Poki status" height="20"></a>[](https://isitdownrightnow.app/services/poki/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Poki
The status on this page comes from user-submitted problem reports for Poki, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Poki, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Poki doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.