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Opsgenie atlassian.com

Is Opsgenie down right now? Live status and outage tracker

No, Opsgenie is up.

No outage detected, and no user reports in the last hour.

Opsgenie's own status page: opsgenie.status.atlassian.com

Live Updated 5 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Opsgenie in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 28 October. These are user reports from the US, where most people report Opsgenie problems.

Around the world right now: normal in 44 other countries. By country

NormalClose to the usual level24 h · 0 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

No reports

Last 24 hours

Opsgenie outages and problems

No user reports came in for Opsgenie in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Opsgenie stayed at their usual level the whole time.

Official status

What Opsgenie's status page says

Checking opsgenie.status.atlassian.com…

This month

Opsgenie in November 2026

Problem reports in November: 0

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Opsgenie worldwide.

Website100%

Share of 1 recent report that said what was wrong, from every country listed below.

World map

Opsgenie reports around the world

In the last 24 hours, 0 problem reports about Opsgenie came in from 0 countries. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	Last hour	24 hours
The US numbers above	Normal	0	0
The UK	Normal	0	0
The UAE	Normal	0	0
Turkey	Normal	0	0
The Netherlands	Normal	0	0
Taiwan	Normal	0	0
Sweden	Normal	0	0
Spain	Normal	0	0
South Africa	Normal	0	0
Slovakia	Normal	0	0
Singapore	Normal	0	0
Saudi Arabia	Normal	0	0

Each country's status compares its reports with the usual level there. 33 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Opsgenie problem spikes, last 30 days

Since 28 October, Opsgenie had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

The US3
The UAE0
Argentina0
Austria0
Australia0
Belgium0
Brazil0
Canada0

Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Opsgenie not working

Opsgenie is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach atlassian.com over your own connection, right now. Nothing is sent to us or stored.

Verify contact methods and notification rules
Open your profile menu. In the web app, check Contact Information and confirm your email and phone number are verified; an unverified method stays silent. Under Notification Preferences, check that the rule for the alert priority is enabled and points to a verified contact method.
Test mobile app notifications
Check that the mobile app is signed in to the right account. In your phone's settings for the app, allow notifications, sounds, badges, and background refresh; also check that Do Not Disturb or Focus mode is off.
Review alert responders and escalation
Review the alert's responders and escalation. If the alert landed in a team you are not part of, or your schedule override ended, the service will skip you even though the alert exists. Ask an admin to add you as a responder or fix the escalation policy.
Reset your session and app data
Sign out of the web app and mobile app, then sign back in to refresh your token and profile. If the problem follows one browser, clear site data for Opsgenie and disable extensions that block scripts or cookies; if it follows one device, uninstall and reinstall the mobile app.

While Opsgenie is down: what to use instead

PagerDuty If your team already uses it, check PagerDuty's on-call rota.
Jira Service Management Teams that already work in Jira can track incident ownership and response tasks in Jira Service Management while Opsgenie is unavailable.
xMatters Check your configured escalation flows in xMatters.
FireHydrant If FireHydrant is part of your response setup, use its incident workflow to coordinate responders and record updates until Opsgenie is back.

Your device

Fix Opsgenie on Windows, Mac, Android and iPhone

Opsgenie on Windows

Fix: Clear your browser's cache and cookies, or temporarily disable any ad-blockers that might interfere with Opsgenie. Also, ensure your corporate VPN or firewall is not blocking access to Atlassian's domains.
Check: To check if Opsgenie is down on Windows, try loading the web dashboard in an incognito browser window or check the official Atlassian Status page. If the site fails to load across different browsers, the service is likely experiencing an outage.

Command Prompt

ping atlassian.comTest whether Opsgenie's servers reply

nslookup atlassian.comCheck that Opsgenie's DNS resolves

tracert atlassian.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Opsgenie on Mac

Fix: Clear your browser data and verify that your Mac's DNS settings are configured correctly. If you use Opsgenie integrations, ensure your local security software is not blocking outbound connections.
Check: Check if Opsgenie is down on macOS by attempting to access the dashboard via Safari or Chrome, or by visiting the Atlassian Status page. If you encounter connection timeouts on multiple browsers, it indicates a platform-wide issue.

Terminal

ping -c 4 atlassian.comTest whether Opsgenie's servers reply

nslookup atlassian.comCheck that Opsgenie's DNS resolves

traceroute atlassian.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Opsgenie on Android

Fix: Force stop the Opsgenie app and clear its cache in your Android application settings. Ensure the app has background data access and notification permissions enabled, or try reinstalling it from the Google Play Store.
Check: To tell if Opsgenie is down on Android, check if the app fails to refresh active alerts or displays connection errors. You can also verify if other users are reporting issues on the Google Play Store.

Opsgenie on iPhone and iPad

Fix: Restart the Opsgenie app and ensure that critical alerts and notifications are enabled in your iOS settings. If connection issues persist, try reinstalling the app from the App Store.
Check: Determine if Opsgenie is down on iOS by checking if the app stalls on the loading screen or fails to receive push notifications. You can also check the official status page using Safari to confirm a wider outage.

About

What happens when Opsgenie goes down

Opsgenie is Atlassian's alerting and on-call tool. It routes alerts from your monitoring stack to whoever is on call, and when it fails, pages stop arriving for the infrastructure and support teams that depend on it.

Alerts stop arriving. Integrations from your monitoring tools may accept the payload and create nothing, which leaves the web app showing an empty alert list while a service is already failing. Escalations stall in the same stretch, because a page nobody received cannot be acknowledged, and the secondary contact never gets called. The failure is usually partial, so one region or one notification channel can break while the rest of the service keeps working.

Servers and network

Opsgenie IP address, servers and network

Checking atlassian.com from our server…

Questions

Opsgenie FAQ

Is Opsgenie down right now?

The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. Check official status page. If colleagues see alerts while you cannot on both Wi-Fi and mobile data, the fault sits with your device or login.

Why am I not getting Opsgenie voice calls and push alerts?

You control those pings in Notification Rules, where a muted escalation or a night-time quiet period stops calls before they leave the system. Verify your contact methods. Allow push and phone permissions for the mobile app on iOS and Android, then ask your admin to send a test alert because carrier spam filters often block the voice number.

I can't log in to Opsgenie with my Atlassian account, what should I check?

Atlassian login ties your email to one site URL, so a typo in the subdomain drops you at a blank team or a login loop. Confirm your site address. Sign in through your Atlassian account first, then retry the invite link with SSO enabled.

My on-call schedule in Opsgenie is paging the wrong person, how do I fix it?

Review rotation and overrides. When daylight saving shifts the schedule or an old override stays enabled, the app pages the previous owner although the calendar looks correct to you. Open the timeline for the alert and remove stale forwarding rules that send pages elsewhere.

The Opsgenie mobile app is not showing new alerts, what should I check?

If alerts appear on desktop but vanish on your phone, background restrictions or revoked push permission freeze the mobile queue until you reopen the app. Update the app build. Disable battery saver for the app and trigger a test alert from the web dashboard.

For your site

Put the Opsgenie status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/opsgenie/"><img src="https://isitdownrightnow.app/badge/opsgenie.svg" alt="Opsgenie status" height="20"></a>

Markdown, for README files

[![Opsgenie status](https://isitdownrightnow.app/badge/opsgenie.svg)](https://isitdownrightnow.app/services/opsgenie/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Opsgenie

The status on this page comes from user-submitted problem reports for Opsgenie, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Opsgenie, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Opsgenie's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.