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Is Hotels.com down right now? Live status and outage tracker

No, Hotels.com is up.

No outage detected, and no user reports in the last hour.

Live Updated just now Data refreshes every 5 minutes

Not working for you? Help centre

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

2 reports in total, counted in 15-minute windows

No problem reports came in for Hotels.com in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 2 reports. Worldwide, most recent reports were about app (67%) and website (33%). There has been no spike in reports since 28 October. These are user reports from the UK, where most people report Hotels.com problems.

Around the world right now: normal in 66 other countries. By country

NormalClose to the usual level24 h · 2 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

100% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

2 reports, 2 h ago

Last 24 hours

Hotels.com outages and problems

In the past 24 hours, 2 user reports came in for Hotels.com. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 2 reports, about 2 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Hotels.com stayed at their usual level the whole time.

Report categories

What people can report about Hotels.com

What went wrong

What people said was wrong in recent problem reports for Hotels.com worldwide.

App67%
Website33%

Share of 3 recent reports that said what was wrong, from every country listed below.

World map

Hotels.com reports around the world

In the last 24 hours, 1 problem report about Hotels.com came in from one country. Right now reports are at the usual level in every country.

Country	Now	24 hours
Norway	Normal	1
The US	Normal	0
The Netherlands	Normal	0
Germany	Normal	0
Belgium	Normal	0
The UK numbers above	Normal	0
France	Normal	0
Italy	Normal	0
Spain	Normal	0
Mexico	Normal	0
Canada	Normal	0
Australia	Normal	0

Each country's status compares its reports with the usual level there. 55 more countries had 0 reports in the last 24 hours.

Last 30 days

Hotels.com problem spikes, last 30 days

Since 28 October, Hotels.com had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

Taiwan14
Japan4
Singapore3
Hong Kong2
Austria1
The UK1
The Netherlands1
Norway1

Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Hotels.com not working

Hotels.com is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Check the live Hotels.com status
To see if Hotels.com is down right now, check the status panel first: it shows operational, 100.00% uptime over the past 24 hours, 2 outage reports during that period, and the last outage was more than 24 hours ago. That answers is Hotels.com down and is Hotels.com working.
Refresh your Hotels.com session
Hotels.com not working today can come from a stale browser session, so sign out, close the tab, and open the site again. Clear the Hotels.com cookie if the page keeps looping or your booking details fail to load.
Check your network and DNS
Searches for Hotels.com server status, Hotels.com down detector, Hotels.com outage today 2026, or Hotels.com network status can point to a wider problem. If the site works on mobile data but not Wi-Fi, restart your router or switch to another DNS service.

While Hotels.com is down: what to use instead

Hotels.com website If the app will not load, try signing in and managing your trip on the website.
Expedia Check Expedia for another way to find and book a hotel.
Google Hotels Compare hotel options and check availability through Google Hotels.
Hotels.com help centre Use the help centre for guidance with a booking or account issue.

Your device

Fix Hotels.com on Windows, Mac, Android and iPhone

Hotels.com on Windows

Fix: Clear your browser cache and cookies, or try opening Hotels.com in an incognito window to rule out extension conflicts. You can also temporarily disable any active ad-blockers that might interfere with the booking system.
Check: Try loading Hotels.com on a different web browser to see if the issue is browser-specific. You can also use the Command Prompt to ping the website to check if your computer can reach their servers.

Command Prompt

ping hotels.comTest whether Hotels.com's servers reply

nslookup hotels.comCheck that Hotels.com's DNS resolves

tracert hotels.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Hotels.com on Mac

Fix: Clear your Safari or Chrome browsing history and cache, then attempt to reload Hotels.com. If the site still won't load, try flushing your DNS cache to resolve potential connection conflicts.
Check: Open a private browsing window to see if Hotels.com loads without your saved cookies and cache. You can also use the Terminal to test your network connection to the Hotels.com domain.

Terminal

ping -c 4 hotels.comTest whether Hotels.com's servers reply

nslookup hotels.comCheck that Hotels.com's DNS resolves

traceroute hotels.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Hotels.com on Android

Fix: Clear the cache and data for the Hotels.com app in your device's settings, or check the Google Play Store for updates. Reinstalling the app can also resolve corrupted installation files.
Check: Try accessing Hotels.com through a mobile web browser to determine if the issue is isolated to the Android app. You can also switch between Wi-Fi and mobile data to rule out local network issues.

Hotels.com on iPhone and iPad

Fix: Force close the Hotels.com app and check the App Store for any available updates. If it still fails to load, delete the app and reinstall it to clear out corrupt temporary files.
Check: Attempt to load the Hotels.com website using Safari to see if the service is down or if it is just the app. You can also toggle your Wi-Fi off to see if the app works over cellular data.

About

What happens when Hotels.com goes down

Hotels.com helps you search and book hotel stays, so uptime matters when a trip depends on a live reservation. Searches for "is Hotels.com down" and "is Hotels.com down right now" get a live answer here. The page reports 100.00% uptime across the past 24 hours.

A Hotels.com outage can leave you with empty search results or a booking page that keeps timing out. You may also lose sign-in access, payment steps, saved trips, or confirmation emails while the service recovers, and 2 outage reports were recorded in the past 24 hours.

Servers and network

Hotels.com IP address, servers and network

Checking hotels.com from our server…

Questions

Hotels.com FAQ

Is Hotels.com down right now?

Hotels.com is showing operational right now, based on 2 outage reports submitted during the past 24 hours. That makes this page a useful answer to “is Hotels.com down right now?”, but a small number of reports can point to a local problem rather than a broad failure. Check the chart, try another connection, and compare the result on a second device; if both fail, the issue may be wider than your browser. Our 24 hour uptime reading is 100.00%, and the last recorded outage was more than 24 hours ago.

What is the Hotels.com server status?

The Hotels.com server status is operational, according to our live crowd-sourced reports. The Hotels.com network status can change quickly, so a working homepage does not rule out trouble with searches or bookings. If the site loads but a search keeps failing, refresh the page after a short wait and check the report count again. The current 24 hour total is 2 reports, with uptime at 100.00%.

Why is Hotels.com not working today?

Hotels.com may not be working today because the site has a wider outage, your connection is failing, or a booking request is timing out. Searchers looking for “Hotels.com outage today 2026” can compare their symptoms with the live reports shown here. A blank page points to a loading problem, while an error during payment can affect only one part of the service. Try a private browser window and a different network; if both fail, the reports may confirm a broader issue.

How do I check if Hotels.com is down?

Search for “is Hotels.com down” or use this Hotels.com down detector to compare your problem with fresh reports from other visitors. The status above also answers “is Hotels.com working” by showing operational, along with the last known outage more than 24 hours ago. Check the site on another connection, then look at the report chart before changing anything on your account. If reports rise at the same time, Hotels.com likely has a wider service problem.

For your site

Put the Hotels.com status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/hotels-com/"><img src="https://isitdownrightnow.app/badge/hotels-com.svg" alt="Hotels.com status" height="20"></a>

Markdown, for README files

[![Hotels.com status](https://isitdownrightnow.app/badge/hotels-com.svg)](https://isitdownrightnow.app/services/hotels-com/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Hotels.com

The status on this page comes from user-submitted problem reports for Hotels.com, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Hotels.com, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Hotels.com doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.