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Klarmobil klarmobil.de Live · Operational

Is Klarmobil down right now? Live status and outage tracker

No, Klarmobil is up.

No widespread outage detected. 6 user reports in the last hour is within the normal range.

Reports, last hour
6
Usual at this hour
Almost none
Vs the hour before
−57%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 26 normal · 69 elevated · 1 outage

Last spike · · Data refreshes every 5 minutes

01 · User reports
6 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · Our check, Frankfurt
Server error (HTTP 503)

Our server loaded www.klarmobil.de less than an hour ago. Behind Cloudflare.

03 · 12 cities, check-host.net
12 of 12 got an answer

Fastest from Frankfurt (31 ms), slowest from São Paulo (208 ms). Less than an hour ago.

Last 24 hours

Klarmobil outages and problems

User reports, last 24 hours

1,867 reports in total, counted in 15-minute windows

In the last hour, 6 problem reports came in for Klarmobil, and at this time of day there are usually almost none. Over the last 24 hours there were 1,867 reports. Most recent reports were about website (73%) and mobile internet (13%). The last spike in reports was 2 h ago and lasted 20 min. These are user reports from Germany, where most people report Klarmobil problems.

In the past 24 hours, 1,867 user reports came in for Klarmobil. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day. The most recent spike big enough to count as an outage was 17 hours ago. The busiest 15-minute window of the day had 51 reports, about 17 hours ago.
  • NormalClose to the usual level6 h 30 min · 105 reports
  • ElevatedMore than 1.5 times the usual level17 h 15 min · 1,711 reports
  • OutageMore than twice the usual level and far above the day's average15 min · 51 reports
  • Usual levelWhat a usual day sees at that timeAlmost none at this time of day
Reports, last hour
6
57% on the hour before
Uptime, 24 h
98.96%
15 min of outage
Last outage
3 h ago
Lasted 17 h 45 min
Busiest 15 minutes
51
51 reports, 17 h ago
Klarmobil status card: No, Klarmobil is up. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

In the past 24 hours, 1,867 user reports came in for Klarmobil. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 17 hours ago. The busiest 15-minute window of the day had 51 reports, about 17 hours ago.

  • Outage
    Ended 3 h ago
    Lasted 17 h 45 min
    51peak reports
This month

Klarmobil in November 2026

Problem reports in November (since 3 November)
1,915

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Klarmobil.

  1. Website73%
  2. Mobile Internet13%
  3. Mobile Signal6%
  4. Billing6%
  5. Voice calls3%

Share of 429 recent reports that said what was wrong.

Last 30 days

Klarmobil problem spikes, last 30 days

Since 3 November, Klarmobil had 1 outage spike and 2 periods of elevated reports. The longest lasted 17 h 45 min, on 4 November.

  • Elevated reports
    Thu 5 Nov, 00:39–00:59
    Lasted 20 min
    12peak reports
  • Elevated reports
    Wed 4 Nov, 23:54–00:22
    Lasted 28 min
    12peak reports
  • Outage
    Wed 4 Nov, 05:46–23:31
    Lasted 17 h 45 min
    56peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

Troubleshooting

How to fix Klarmobil not working

Klarmobil is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach klarmobil.de over your own connection, right now. Nothing is sent to us or stored.

  1. Refresh the Klarmobil SIM

    Turn flight mode on for 10 seconds, then turn it off and wait for the network name to return. On iPhone use Einstellungen > Flugmodus; on Android use Einstellungen > Netzwerk & Internet > Flugmodus, or pull down Quick Settings and tap Flugmodus.

  2. Check the Klarmobil data switch

    Make sure the SIM with your Klarmobil number has mobile data enabled, especially on a dual SIM phone. On iPhone go to Einstellungen > Mobilfunk > Mobile Daten and pick that line; on Android go to Einstellungen > Netzwerk & Internet > SIMs > Mobile Daten and switch it on for that SIM.

  3. Reset Klarmobil access points

    If calls work but web pages and the app do not load on mobile data, reset the APN profile rather than typing values from old forum posts. On iPhone use Einstellungen > Mobilfunk > Mobiles Datennetzwerk > Einstellungen zurücksetzen if the button is shown; on Android use Einstellungen > Netzwerk & Internet > SIMs > Zugangspunktnamen, tap the menu, then Auf Standard zurücksetzen.

  4. Reinstall the Klarmobil app

    If only the app fails, update it from the App Store or Google Play, then sign in again. If it still hangs after the login screen, delete the app and install it again; then use the Klarmobil help centre contact form at http://www.klarmobil.de/service/kontaktform.php if your account still will not open.

While Klarmobil is down: what to use instead

  • Klarmobil website Use the website if the app will not load, especially for account details, invoices, or contract changes.
  • Klarmobil contact form Use the contact form in the help centre when login keeps failing but you still need to send a service request.
  • Wi-Fi calling apps Use WhatsApp, Signal, or FaceTime over Wi-Fi if mobile data or text messages are the part that is failing.
  • Backup SIM Use another German mobile provider’s SIM if you need calls or data and the problem looks like a wider mobile network issue.
Same time

Problems at the same time as Klarmobil

Since 3 November, all 3 of Klarmobil's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Klarmobil problems

The busiest hour for reports about Klarmobil is 00:00 to 01:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 0.97 reports on an average day
  • 01:00 to 02:00: 0.62 reports on an average day
  • 02:00 to 03:00: 0.61 reports on an average day
  • 03:00 to 04:00: 0.29 reports on an average day
  • 04:00 to 05:00: 0.51 reports on an average day
  • 05:00 to 06:00: 0.96 reports on an average day
  • 06:00 to 07:00: 0 reports on an average day
  • 07:00 to 08:00: 0 reports on an average day
  • 08:00 to 09:00: 0 reports on an average day
  • 09:00 to 10:00: 0 reports on an average day
  • 10:00 to 11:00: 0 reports on an average day
  • 11:00 to 12:00: 0 reports on an average day
  • 12:00 to 13:00: 0 reports on an average day
  • 13:00 to 14:00: 0 reports on an average day
  • 14:00 to 15:00: 0 reports on an average day
  • 15:00 to 16:00: 0 reports on an average day
  • 16:00 to 17:00: 0 reports on an average day
  • 17:00 to 18:00: 0 reports on an average day
  • 18:00 to 19:00: 0 reports on an average day
  • 19:00 to 20:00: 0 reports on an average day
  • 20:00 to 21:00: 0 reports on an average day
  • 21:00 to 22:00: 0 reports on an average day
  • 22:00 to 23:00: 0 reports on an average day
  • 23:00 to 00:00: 0.5 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 1.1 reports on an average Tuesday
  • Wednesday: 31 reports on an average Wednesday
  • Thursday: 6.5 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Klarmobil goes down

Klarmobil is a German mobile provider at klarmobil.de, with mobile phone tariffs and prepaid service for people who want a plain plan. That can stop calls, SMS, mobile data, and access to the customer area.

Mobile data is often the first thing people notice: pages hang, apps say there is no connection, and the phone may still show signal. If the mobile network path is affected, calls may fail to connect and SMS can arrive late; if the account systems are the problem, login, top-up, tariff changes, and invoices may stall instead. Problems can be regional or partial because the service depends on the underlying German mobile network as well as its own customer systems. The status on this page comes only from public user reports to an outage-reporting service, counted in 15-minute windows over the last 24 hours; for account-specific help, use the Klarmobil contact form at http://www.klarmobil.de/service/kontaktform.php.

Servers and network

Klarmobil IP address, servers and network

IPv4 addresses
104.18.37.148
Show all 2
  • 172.64.150.108
IPv6 addresses
2606:4700:4400::6812:2594
Show all 2
  • 2a06:98c1:3101::ac40:966c
Network
AS13335 · Cloudflare, Inc., registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
Cloudflare
HTTPS certificate
Issued by Sectigo Limited, valid until 8 Jan 2027 (63 days)
HTTP/3
Not advertised
Our check
Answered with a server error (HTTP 503) after 64 ms

Checked from our server in Frankfurt, Germany, less than an hour ago, for www.klarmobil.de. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 12 places around the world

All 12 locations got an answer from klarmobil.de. Fastest from Frankfurt (31 ms), slowest from São Paulo (208 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30131 ms172.64.150.108
ViennaAustriaUp · HTTP 30155 ms172.64.150.108
MilanItalyUp · HTTP 30138 ms104.18.37.148
ParisFranceUp · HTTP 30162 ms172.64.150.108
AmsterdamNetherlandsUp · HTTP 30155 ms104.18.37.148
MadridSpainUp · HTTP 30166 ms104.18.37.148
WarsawPolandUp · HTTP 30184 ms104.18.37.148
DallasUSAUp · HTTP 301137 ms104.18.37.148
Los AngelesUSAUp · HTTP 30158 ms172.64.150.108
São PauloBrazilUp · HTTP 301208 ms104.18.37.148
SingaporeSingaporeUp · HTTP 30159 ms104.18.37.148
TokyoJapanUp · HTTP 30155 ms172.64.150.108

Checked with check-host.net from its servers in these cities less than an hour ago, for klarmobil.de. Time is how long each server took to load the page.

Questions

Klarmobil FAQ

Is Klarmobil down right now?

The status at the top of this page shows whether problem reports for Klarmobil are above their usual level in 15 minute windows over the last 24 hours. Those reports are sent to a public outage reporting service; this page only reflects that feed and does not collect reports itself. To separate a wider issue from your own phone, test another site over mobile data, switch WiFi off and on, restart the handset, and try the SIM in another device if you can.

Why can't I log in to Mein klarmobil or the app?

Check that you are using the same email address or customer number tied to the contract, because old saved passwords can keep failing after a reset. Try the web customer area in a private browser tab, then the app after an update. If the login still loops or says the details are wrong, use the Klarmobil help centre contact form: http://www.klarmobil.de/service/kontaktform.php.

Why does my Klarmobil SIM show no network or only emergency calls?

A phone that shows no network may have lost registration on the German mobile network, or the SIM may not be read by the handset. Turn airplane mode on and off, restart the phone, test the SIM in another unlocked device, and try manual network selection. If another phone also shows no service, contact the help centre rather than changing random settings.

Why is mobile data failing even though calls still work?

Calls can work while data fails, so start with the data toggle and any data limit set on the phone. Check the APN against the settings shown in your contract documents or customer area, because the service can use different network settings depending on the tariff. If pages load on WiFi but not mobile data, remove old APN entries only after you have the correct replacement settings.

Why can't I open invoices or contract details in the customer area?

Invoice pages often need a fresh login, because saved sessions time out while the rest of the site still appears open. Log out, clear the browser cache for klarmobil.de, try the download in another browser, and check the downloads folder before retrying. If the PDF link opens a blank page, disable the browser popup blocker for that attempt.
Official channels

Contact Klarmobil support

Tip: Klarmobil doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Klarmobil status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Klarmobil status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/klarmobil/"><img src="https://isitdownrightnow.app/badge/klarmobil.svg" alt="Klarmobil status" height="20"></a>
Markdown, for README files
[![Klarmobil status](https://isitdownrightnow.app/badge/klarmobil.svg)](https://isitdownrightnow.app/services/klarmobil/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Klarmobil

The status on this page comes from user-submitted problem reports for Klarmobil, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Klarmobil, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Klarmobil doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services