Postbank outages and problems
User reports, last 24 hours
2,930 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for Postbank, and at this time of day there are usually almost none. Over the last 24 hours there were 2,930 reports. The last spike in reports was 4 h ago and lasted 47 min. These are user reports from Germany, where most people report Postbank problems.
- NormalClose to the usual level9 h 15 min · 98 reports
- ElevatedMore than 1.5 times the usual level11 h 45 min · 1,777 reports
- OutageMore than twice the usual level and far above the day's average3 h · 1,055 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 2,930 user reports came in for Postbank. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 87.50% uptime for the day.
The most recent spike big enough to count as an outage was 15 hours ago. The busiest 15-minute window of the day had 99 reports, about 16 hours ago.
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Elevated reports
Ended 4 h agoLasted 45 min10peak reports
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Outage
Ended 6 h agoLasted 14 h 15 min99peak reports
Postbank in November 2026
- Problem reports in November (since 4 November)
- 2,945
Monthly report for November 2026
People who report a problem with Postbank to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Mobile banking
- Online banking
- Bank transfers
- Login
- App
Postbank problem spikes, last 30 days
Since 4 November, Postbank had 1 outage spike and 1 period of elevated reports. The longest lasted 14 h 15 min, on 4 November.
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Elevated reports
Wed 4 Nov, 22:46–23:33Lasted 47 min11peak reports
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Outage
Lasted 14 h 15 min108peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Postbank not working
Postbank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach postbank.de over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Postbank.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Postbank is down: what to use instead
- Browser banking If the app is stuck, try online banking at postbank.de from a desktop browser, since app login and the website do not always fail in the same way.
- Postbank app If the website will not load, open the app and check whether balances, transfers, or card settings still work there.
- Card or cash For an urgent purchase, use your bank card or withdraw cash instead of waiting for an online transfer or app approval.
- PayPal or another account If you need to send money and the recipient accepts it, use PayPal or a second bank account you already have set up.
Problems at the same time as Postbank
Since 4 November, all 2 of Postbank's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
How many of Postbank's spikes overlapped one of theirs.
During the latest spike
Postbank: Wed 4 Nov, 22:46 to 23:33
- Klarmobil, outage,06:18 to 23:33
- Sainsbury’s, outage,07:33 to 5 Nov 00:03
- GOV.BR, outage,10:18 to 5 Nov 02:18
- USPS, outage,10:48 to 5 Nov 02:03
- Starbucks, outage,13:18 to 22:48, 23:18 to 5 Nov 00:18
- Facebook, outage,13:47 to 5 Nov 03:02
- Deutsche Glasfaser, outage,14:03 to 5 Nov 00:48
- Sam's Club, outage,15:18 to 5 Nov 02:33
92 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Postbank problems
The busiest hour for reports about Postbank is 22:00 to 23:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.33 reports on an average day
- 01:00 to 02:00: 0.49 reports on an average day
- 02:00 to 03:00: 0.16 reports on an average day
- 03:00 to 04:00: 0.11 reports on an average day
- 04:00 to 05:00: 0.27 reports on an average day
- 05:00 to 06:00: 0.7 reports on an average day
- 06:00 to 07:00: 0.72 reports on an average day
- 07:00 to 08:00: 0.66 reports on an average day
- 08:00 to 09:00: 0 reports on an average day
- 09:00 to 10:00: 0 reports on an average day
- 10:00 to 11:00: 0 reports on an average day
- 11:00 to 12:00: 0 reports on an average day
- 12:00 to 13:00: 0 reports on an average day
- 13:00 to 14:00: 0 reports on an average day
- 14:00 to 15:00: 0 reports on an average day
- 15:00 to 16:00: 0 reports on an average day
- 16:00 to 17:00: 0 reports on an average day
- 17:00 to 18:00: 0 reports on an average day
- 18:00 to 19:00: 0 reports on an average day
- 19:00 to 20:00: 0 reports on an average day
- 20:00 to 21:00: 0 reports on an average day
- 21:00 to 22:00: 0.04 reports on an average day
- 22:00 to 23:00: 0.79 reports on an average day
- 23:00 to 00:00: 0.07 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 33 reports on an average Wednesday
- Thursday: 4.2 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Postbank IP address, servers and network
Checking postbank.de from our server…
Service updates from @postbank
No posts about problems from @postbank in the last 14 days. The latest is from .
Contact Postbank support
- Help centrepostbank.de/privatkunden/pk_kontakt.html
- Websitepostbank.de
- X (Twitter)x.com/postbank
- Facebookfacebook.com/143847679007386
Tip: Postbank doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Postbank
The status on this page comes from user-submitted problem reports for Postbank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Postbank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Postbank doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.