Sainsbury’s outages and problems
In the past 24 hours, 113 user reports came in for Sainsbury’s. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 7 reports, about 5 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Sainsbury’s in October 2026
- Problem reports in October (since 27 October)
- 117
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Sainsbury’s.
Share of 18 recent reports that said what was wrong.
Where Sainsbury’s problem reports come from
The map shows where recent problem reports for Sainsbury’s came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Sainsbury’s problem spikes, last 30 days
Since 27 October, Sainsbury’s had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Sainsbury’s not working
Sainsbury’s is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach sainsburys.co.uk over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Sainsbury’s.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
When people report Sainsbury’s problems
The busiest hour for reports about Sainsbury’s is 21:00 to 22:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.07 reports on an average day
- 01:00 to 02:00: 0.06 reports on an average day
- 02:00 to 03:00: 0 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0.14 reports on an average day
- 08:00 to 09:00: 0.1 reports on an average day
- 09:00 to 10:00: 0.08 reports on an average day
- 10:00 to 11:00: 0.13 reports on an average day
- 11:00 to 12:00: 0.38 reports on an average day
- 12:00 to 13:00: 0.21 reports on an average day
- 13:00 to 14:00: 0.6 reports on an average day
- 14:00 to 15:00: 0.39 reports on an average day
- 15:00 to 16:00: 0.33 reports on an average day
- 16:00 to 17:00: 0.18 reports on an average day
- 17:00 to 18:00: 0.18 reports on an average day
- 18:00 to 19:00: 0.09 reports on an average day
- 19:00 to 20:00: 0.65 reports on an average day
- 20:00 to 21:00: 0.44 reports on an average day
- 21:00 to 22:00: 0.68 reports on an average day
- 22:00 to 23:00: 0.37 reports on an average day
- 23:00 to 00:00: 0.26 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 1.5 reports on an average Tuesday
- Wednesday: 37 reports on an average Wednesday
- Thursday: 0.35 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Sainsbury’s IP address, servers and network
Checking sainsburys.co.uk from our server…
How we track Sainsbury’s
The status on this page comes from user-submitted problem reports for Sainsbury’s, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Sainsbury’s, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Sainsbury’s doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.