DigiD outages and problems
User reports, last 24 hours
1,110 reports in total, counted in 15-minute windows
In the last hour, 2 problem reports came in for DigiD, against about 4 at this time on a usual day. Over the last 24 hours there were 1,110 reports. Most recent reports were about app (57%) and login (37%). The last spike in reports was 3 h ago and lasted 21 min. These are user reports from the Netherlands, where most people report DigiD problems.
- NormalClose to the usual level23 h 45 min · 1,046 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average15 min · 64 reports
- Usual levelWhat a usual day sees at that timeAbout 4 an hour now
In the past 24 hours, 1,110 user reports came in for DigiD. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 17 hours ago. The busiest 15-minute window of the day had 64 reports, about 17 hours ago.
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Outage
Ended 17 h agoLasted 15 min64peak reports
DigiD in November 2026
- Problem reports in November (since 3 November)
- 1,133
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for DigiD.
Share of 258 recent reports that said what was wrong.
DigiD problem spikes, last 30 days
Since 3 November, DigiD had 1 outage spike and 5 periods of elevated reports. The longest lasted 30 min, on 4 November.
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Elevated reports
Wed 4 Nov, 23:16–23:37Lasted 21 min17peak reports
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Elevated reports
Wed 4 Nov, 20:57–21:15Lasted 18 min23peak reports
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Elevated reports
Wed 4 Nov, 19:25–19:45Lasted 20 min25peak reports
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Elevated reports
Wed 4 Nov, 16:31–16:46Lasted 15 min30peak reports
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Elevated reports
Wed 4 Nov, 14:35–14:50Lasted 15 min34peak reports
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Outage
Wed 4 Nov, 09:22–09:52Lasted 30 min66peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix DigiD not working
DigiD is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach digid.nl over your own connection, right now. Nothing is sent to us or stored.
Check Logius storingen
Open the official status page, Logius storingen: http://www.logius.nl/actueel/storingen/. If it names DigiD, wait and try the login later; changing your phone or browser will not fix that case.
Set the phone clock
On iPhone, go to Settings > General > Date & Time and turn on Set Automatically. On a Pixel or stock Android phone, go to Settings > System > Date & time and turn on Set time automatically; on Samsung, use Settings > General management > Date and time > Automatic date and time, then open the app again.
Restart the DigiD app
On Android, go to Settings > Apps > DigiD > Force stop, then tap Open. On iPhone, swipe up from the bottom of the screen, or double click the Home button, pause in the app switcher, swipe the app up, and open it again.
Reinstall the app
On iPhone, go to Settings > General > iPhone Storage > DigiD, tap Delete App, then install it again from the App Store. On Android, go to Settings > Apps > DigiD > Uninstall, then install it again from Google Play; after that, activate the app before you try to log in.
While DigiD is down: what to use instead
- Username and SMS If the app is the part failing and you already set up SMS control, try logging in with your username, password, and text message code.
- Website instead of app If the mobile app hangs or will not open, use the service website in a browser and choose another login method that you already have active.
- Contact the organisation For urgent tax, benefit, municipality, or health matters, call the organisation or use its desk appointment route and explain that online login is unavailable.
- Logius storingen Check Logius storingen to see whether there is a known outage before you reset passwords or change app settings.
Problems at the same time as DigiD
Since 3 November, all 6 of DigiD's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet6 times
- Klarmobil6 times
- Sainsbury’s6 times
- USPS6 times
- Archive of Our Own6 times
- Postbank6 times
How many of DigiD's spikes overlapped one of theirs.
During the latest spike
DigiD: Wed 4 Nov, 23:16 to 23:37
- Klarmobil, outage,05:57 to 23:27
- Sainsbury’s, outage,07:42 to 5 Nov 00:12
- GOV.BR, outage,10:12 to 23:27
- USPS, outage,10:42 to 5 Nov 01:57
- Facebook, outage,13:42 to 5 Nov 02:57
- Deutsche Glasfaser, outage,13:57 to 5 Nov 01:57
- Sam's Club, outage,13:57 to 5 Nov 01:12
- Capital One, outage,16:57 to 5 Nov 02:57
67 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report DigiD problems
The busiest hour for reports about DigiD is 15:00 to 16:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.75 reports on an average day
- 01:00 to 02:00: 0.29 reports on an average day
- 02:00 to 03:00: 0.03 reports on an average day
- 03:00 to 04:00: 0.07 reports on an average day
- 04:00 to 05:00: 0.23 reports on an average day
- 05:00 to 06:00: 0.2 reports on an average day
- 06:00 to 07:00: 0.34 reports on an average day
- 07:00 to 08:00: 0.58 reports on an average day
- 08:00 to 09:00: 1.5 reports on an average day
- 09:00 to 10:00: 2.2 reports on an average day
- 10:00 to 11:00: 2.5 reports on an average day
- 11:00 to 12:00: 2.8 reports on an average day
- 12:00 to 13:00: 2.2 reports on an average day
- 13:00 to 14:00: 2.5 reports on an average day
- 14:00 to 15:00: 2.9 reports on an average day
- 15:00 to 16:00: 3 reports on an average day
- 16:00 to 17:00: 1.8 reports on an average day
- 17:00 to 18:00: 2 reports on an average day
- 18:00 to 19:00: 1.9 reports on an average day
- 19:00 to 20:00: 0.85 reports on an average day
- 20:00 to 21:00: 2.2 reports on an average day
- 21:00 to 22:00: 0.69 reports on an average day
- 22:00 to 23:00: 0.6 reports on an average day
- 23:00 to 00:00: 0.83 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.46 reports on an average Tuesday
- Wednesday: 237 reports on an average Wednesday
- Thursday: 2.2 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when DigiD goes down
DigiD is the Dutch digital identity service used to sign in to government and public-sector services such as tax, benefit, municipal and healthcare portals. When it has trouble, you may be blocked from filing forms, reading messages, or approving a login in the app.
A failure often shows up first at the login handoff, where a government site sends you to the service and the page stalls or returns to the original portal. App approval can also hang, while SMS verification may arrive late or fail before you can finish signing in. Some outages affect only one login method or one connected service, so another public site may still work. Clear regional patterns are less common, because the service is national, but reports can still feel uneven when one provider path is having the problem.
DigiD IP address, servers and network
Checking digid.nl from our server…
DigiD FAQ
Is DigiD down right now?
Why can't I log in with the DigiD app?
Why am I not receiving the SMS code?
Why does a website send me back to the login screen after I approve in the app?
Why does the QR code not scan during DigiD app login?
Service updates from @Logius_minbzk
No posts about problems from @Logius_minbzk in the last 14 days. The latest is from .
Contact DigiD support
- Official status pagelogius.nl/actueel/storingen
- Websitedigid.nl
- X (Twitter)x.com/Logius_minbzk
- Facebookfacebook.com/202380476451646
Tip: when DigiD is down, its official status page is the quickest way to confirm the cause and see when a fix is expected.
How we track DigiD
The status on this page comes from user-submitted problem reports for DigiD, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for DigiD, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from DigiD's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.