The Division outages and problems
In the past 24 hours, 31 user reports came in for The Division. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 45 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about The Division
What went wrong
What people said was wrong in recent problem reports for The Division.
Share of 5 recent reports that said what was wrong.
Where The Division problem reports come from
The map shows where recent problem reports for The Division came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
The Division problem spikes, last 30 days
Since 6 October, The Division had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: 2 reports
- Wed 7 Oct: 2 reports
- Thu 8 Oct: 1 report
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 9 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 1 report
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 3 reports
- Thu 29 Oct: 37 reports
- Fri 30 Oct: 13 reports
- Sat 31 Oct: 31 reports
- Sun 1 Nov: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services
How to fix The Division not working
The Division is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach ubisoft.com over your own connection, right now. Nothing is sent to us or stored.
Check The Division server status
Searches for "is The Division down" and "is The Division down right now" point to the live status above. It shows operational, with 100.00% uptime, 31 reports in the last 24 hours, and the last outage more than 24 hours ago.
Restart Ubisoft Connect or your console
If The Division not working today affects only your device, close the game fully and restart Ubisoft Connect, PlayStation, or Xbox before signing in again. This can clear a stuck session after a patch.
Test your network and DNS
The Division down detector results can miss local faults, so check The Division network status and try another connection if possible. Set DNS to 1.1.1.1 or 8.8.8.8, then test whether The Division is working; searches for The Division outage today 2026 often reflect a wider service problem.
While The Division is down: what to use instead
- Check the official status page Ubisoft posts server maintenance and outage notices for the game there, so you can see if the problem is on their side before you touch your setup.
- Play the first game The original The Division runs on its own servers, so if you still have it installed you can load into Manhattan while the newer one is unreachable.
- Contact Ubisoft support The help centre can look at account-level problems, like a login that fails or a purchase that never arrived, when the servers themselves are fine.
- Try a different shooter If you just want something to play with the same group, games like Destiny 2 or Warframe fill an evening and cost nothing to start.
Fix The Division on Windows, Mac, Android and iPhone
The Division on Windows
- Fix
- Verify the game files in Ubisoft Connect or Steam, and ensure your firewall is not blocking The Division. You can also try restarting your PC and updating your graphics drivers.
- Check
- Check the official Ubisoft Help website or @TheDivisionGame on Twitter for server status updates. You can also check if the Ubisoft Connect client is able to go online.
ping ubisoft.comTest whether The Division's servers replynslookup ubisoft.comCheck that The Division's DNS resolvestracert ubisoft.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadThe Division on Mac
- Fix
- Since The Division is not natively supported on macOS, troubleshoot your cloud gaming service like GeForce NOW or check your Boot Camp configuration. Restarting your router and streaming client can also resolve connection drops.
- Check
- Check the Ubisoft Support page and the status page of your cloud gaming provider to see if The Division is experiencing service issues. You can also test your network speed to ensure it supports game streaming.
ping -c 4 ubisoft.comTest whether The Division's servers replynslookup ubisoft.comCheck that The Division's DNS resolvestraceroute ubisoft.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadThe Division on Android
- Fix
- Clear the cache for The Division Resurgence in your Android settings and check the Google Play Store for pending updates. If connection errors persist, try toggling your Wi-Fi or restarting your device.
- Check
- Check the official social media accounts for The Division Resurgence for scheduled maintenance announcements. You can also check the Google Play Store reviews to see if other players are reporting issues.
The Division on iPhone and iPad
- Fix
- Force close the app, check the App Store for updates to The Division Resurgence, and restart your iOS device. Switching between Wi-Fi and mobile data can also resolve persistent connection issues.
- Check
- Visit the official Ubisoft Support website or Twitter account to check for server outages affecting The Division. You can also check Apple's System Status to ensure App Store services are fully functional.
What happens when The Division goes down
The Division is Ubisoft's online shooter, so an outage can stop logins and multiplayer sessions. If you are checking is The Division down right now, the live status is operational, and its 24 hour uptime is 100.00%. It gives a quick answer to is The Division down while the page checks fresh service signals.
A service failure can leave you at the login screen or cut off matchmaking. The Division not working today may come from a wider outage, although a home connection can cause the same symptom. The chart above plots 31 user reports from the past 24 hours, and a sudden rise there can show that more than one player has the problem.
The Division IP address, servers and network
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The Division FAQ
Is The Division down right now?
What is the The Division server status?
Why is The Division not working today?
How do I check if The Division is down?
Put the The Division status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/the-division/"><img src="https://isitdownrightnow.app/badge/the-division.svg" alt="The Division status" height="20"></a>[](https://isitdownrightnow.app/services/the-division/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track The Division
The status on this page comes from user-submitted problem reports for The Division, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for The Division, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from The Division's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.