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Capital One capitalone.com

Is Capital One down right now? Live status and outage tracker

Partly. Capital One has problems for some users.

Users are reporting a partial outage: 20 problem reports in the last hour, more than usual.

Problems Last spike 57 min ago Updated 1 min ago Data refreshes every 5 minutes

What you can do

User reports, last 24 hours, 15 minutes a segment: 92 flowing 3 slow (elevated) 1 jammed (outage)

User reports, last 24 hours

273 reports in total, counted in 15-minute windows

Normal
Elevated
Outage
Usual level

In the last hour, 20 problem reports came in for Capital One, against about 8 at this time on a usual day. Over the last 24 hours there were 273 reports, most about app (51%) and login (20%), from 61 areas led by New York City, NY and Washington, DC. The last spike in reports was 57 min ago and lasted 21 min. These are user reports from the US, where most people report Capital One problems.

In other countries right now: the UK, normal (1 report in the last hour)

Reports, last hour

39% on the hour before

Uptime, 24 h

98.96%

15 min of outage

Last outage

2 h ago

Lasted 45 min

Busiest 15 minutes

14 reports, 2 h ago

Last 24 hours

Capital One outages and problems

In the past 24 hours, 273 user reports came in for Capital One. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 2 hours ago. The busiest 15-minute window of the day had 14 reports, about 2 hours ago.

Elevated reports

Ended 1 h ago

Lasted 15 min

11peak reports
Outage

Ended 2 h ago

Lasted 45 min

14peak reports
Elevated reports

Ended 17 h ago

Lasted 15 min

10peak reports

This month

Capital One in October 2026

Problem reports in October (since 27 October): 290

Monthly report for October 2026

What people said was wrong in recent problem reports for Capital One, as a share of those reports:

51% App
20% Login
11% Funds Transfer
9% Website
4% Mobile banking
4% Online Banking

Report map

Where Capital One problem reports come from

Each dot is a group of recent reports; bigger dots, more reports.

Recent reports came from 61 areas. The most came from around New York City, NY, Washington, DC and Houston, TX. Share of recent reports by area, named after its biggest town:

14% New York City, NY
6% Washington, DC
5% Houston, TX
5% Charlotte, NC
4% Dallas, TX
4% Tampa, FL

From 237 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

Last 30 days

Capital One problem spikes, last 30 days

Since 27 October, Capital One had 3 outage spikes and 5 periods of elevated reports. The longest lasted 45 min, on 28 October.

Elevated reports

Wed 28 Oct, 19:52–20:12

Lasted 21 min

11peak reports
Outage

Wed 28 Oct, 18:23–19:08

Lasted 45 min

17peak reports
Elevated reports

Wed 28 Oct, 17:24–17:39

Lasted 15 min

10peak reports
Elevated reports

Wed 28 Oct, 04:19–04:38

Lasted 19 min

10peak reports
Elevated reports

Wed 28 Oct, 03:14–03:29

Lasted 15 min

10peak reports
Outage

Wed 28 Oct, 01:48–02:03

Lasted 15 min

12peak reports
Outage

Tue 27 Oct, 23:26–23:42

Lasted 16 min

13peak reports
Elevated reports

Tue 27 Oct, 20:29–20:44

Lasted 15 min

10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

Troubleshooting

How to fix Capital One not working

When Capital One itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach capitalone.com over your own connection, right now. Nothing is sent to us or stored.

Restart the Capital One app
Close it from the app switcher, then open it again. On iPhone, swipe up from the bottom and flick the Capital One card upward; on Android, open Recents and swipe the app away. This clears a stuck splash screen or a blank view without touching your account.
Swap Wi-Fi for cellular
Turn Wi-Fi off in Control Center or Quick Settings, then load the app over cellular. If the sign-in screen or account list stalls on one network, switch back to Wi-Fi and try a mobile browser. A dead connection on one path is more common than a full outage.
Update the Capital One app
Open the App Store, tap your profile icon, scroll to Available Updates, and install any pending Capital One update; on Android, open Google Play, tap your profile icon, choose Manage apps and device, then tap Updates available. Reopen the app after the update finishes.
Clear cache or reinstall
On Android, open Settings, tap Apps, select Capital One, then Storage and Clear cache. If the app still loops or crashes, uninstall it and install it again from Google Play; on iPhone, delete the app and reinstall it from the App Store. You will need your username and password to sign back in.

While Capital One is down: what to use instead

Capital One website Sign in through a browser to check balances or pay a card bill when the app will not load.
Card in hand Pay with the physical card at checkout if the app stalls and you need to complete a purchase.
Phone line Call the number on the back of your card for account help when chat or the app is down.
A second bank Use a card or account from another bank for a payment if the outage blocks your usual one.

Same time

Problems at the same time as Capital One

Since 27 October, all 8 of Capital One's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Capital One's spikes overlapped one of theirs.

During the latest spike

Capital One: Wed 28 Oct, 19:52 to 20:12

31 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Capital One problems

The busiest hour for reports about Capital One is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Capital One goes down

Capital One is a bank and credit card issuer with a mobile app and online account tools that people use for checking, savings, card payments, and loans. An outage interrupts sign-in, balances, transfers, and card controls.

Sign-in tends to fail first. The account dashboard can spin or load blank, and you may see a generic error instead of balances or recent charges. Transfers and bill pay can fail after login. Mobile check deposit and card purchases can still work because they run on separate systems, and problems can be regional or limited to the app, so the same service may work for someone else while yours does not.

Servers and network

Capital One IP address, servers and network

Checking capitalone.com from our server…

Questions

Capital One FAQ

Is Capital One down right now?

The status at the top of this page shows whether user problem reports for Capital One are above their usual level, counted in 15-minute windows over the last 24 hours. To see if the problem is only on your side, switch from Wi-Fi to cellular data and try another browser or device. If the app and the website both fail the same way, your connection is not the cause.

Why does the Capital One app keep sending me back to the login screen?

A stale saved sign-in or a phone that keeps switching between Wi-Fi and cellular can cause that loop. Force close the app and clear its cache if your phone allows it. Then sign in again; if the website works on the same network, the problem is local to the app.

Why did my Capital One card payment show as pending after I paid it?

A payment can sit as pending while the bank and card issuer post it, especially if you paid from an external bank account or on a weekend. Check the payment date and the account it came from. Keep the confirmation from the app; if the card balance has not changed after the posted date, call the number on the back of your card.

Why can't I lock my Capital One card in the app?

Card lock needs the app to reach your account service, so a login that works for balances but fails on card controls points to an app or network problem. Try cellular data and update the app. If that does not help, sign out and back in, then try the lock again.

Why does Capital One show my account balance as unavailable?

An unavailable balance can mean the app cannot refresh your account data after a password change, a locked account, a new device, or a weak connection. Sign in on the website and check for a security message or a verify prompt. Reconnect on a stable network and try again; if both app and website show a blank balance, call support.

For your site

Put the Capital One status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/capital-one/"><img src="https://isitdownrightnow.app/badge/capital-one.svg" alt="Capital One status" height="20"></a>

Markdown, for README files

[![Capital One status](https://isitdownrightnow.app/badge/capital-one.svg)](https://isitdownrightnow.app/services/capital-one/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Capital One

The status on this page comes from user-submitted problem reports for Capital One, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Capital One, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Capital One doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.