flashcable outages and problems
No user reports came in for flashcable in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about flashcable
People who report a problem with flashcable to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Total blackout
- Website
- TV streaming
- Mobile internet
- Mobile phone
- SMS
- Landline internet
- TV
- Landline
- No signal
- Calls
- Billing
- Wi-Fi
- Mobile signal
- Voice calls
- Mobile payments
flashcable problem spikes, last 30 days
Since 7 October, flashcable had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: 2 reports
- Thu 8 Oct: 2 reports
- Fri 9 Oct: 1 report
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 4 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 2 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 2 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 3 reports
- Tue 20 Oct: 1 report
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 1 report
- Sat 24 Oct: 2 reports
- Sun 25 Oct: 1 report
- Mon 26 Oct: 14 reports
- Tue 27 Oct: 2 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 1 report
- Fri 30 Oct: 1 report
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 7 October 2026. Monthly reports for all services
How to fix flashcable not working
flashcable is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach flashcable.com over your own connection, right now. Nothing is sent to us or stored.
Check Flashcable's status page
Open https://www.flashcable.ch/meldungen/ and compare the report level at the top with a normal day. The page counts user reports in 15-minute windows over the last 24 hours and does not probe the service itself, so a spike means other people have the same problem. If the level sits at normal, the fault is probably on your side.
Power-cycle the router
Unplug the router's power cable, wait 30 seconds, then plug it back in. Give it two or three minutes to reconnect, because the modem needs time to lock onto the cable signal. Test a website after the status light stops blinking.
Tighten the coax connection
Hand-tighten the round coax cable on the back of the router and on the wall socket; a loose connector causes dropped channels and slow speeds. If you use a wired device, move its Ethernet cable to a different LAN port. Then load the same site over WiFi and over Ethernet, because that split shows whether the fault is wireless or upstream.
Test on mobile data
Turn off WiFi on your phone and load the same site over mobile data; if it opens, look at your home connection or router first. Try a second device on your WiFi as well, which separates a single broken device from a network fault. If every device fails, note the time and the exact error message before you contact support.
While flashcable is down: what to use instead
- Phone hotspot Use your phone's mobile data for a laptop or other device while the connection is unavailable.
- Swisscom Choose Swisscom home internet if you need a separate fixed connection for longer outages.
- Sunrise Use Sunrise home internet as another fixed connection for your home or office.
- Public Wi-Fi Connect at a library, café, or community centre when you only need short access.
Fix flashcable on Windows, Mac, Android and iPhone
flashcable on Windows
- Fix
- Restart your flashcable modem and router, then use the Windows Network Troubleshooter to reset your network adapter. Ensure your Ethernet cable is secure or reconnect to the Wi-Fi network.
- Check
- Look at the network icon in your Windows system tray to see if it shows 'No Internet Access' on your flashcable connection. You can also try opening a web browser to see if external sites load.
ping flashcable.comTest whether flashcable's servers replynslookup flashcable.comCheck that flashcable's DNS resolvestracert flashcable.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadflashcable on Mac
- Fix
- Power cycle your flashcable modem and router, then restart your Mac to clear local network caches. You can also renew the DHCP lease in your macOS Network settings.
- Check
- Check the Wi-Fi status icon in the macOS menu bar for connectivity warnings, or open System Settings to see if your flashcable connection has an active IP address.
ping -c 4 flashcable.comTest whether flashcable's servers replynslookup flashcable.comCheck that flashcable's DNS resolvestraceroute flashcable.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadflashcable on Android
- Fix
- Restart your Android device and power cycle your flashcable router to refresh the connection. You can also forget and reconnect to the Wi-Fi network in your settings.
- Check
- Verify if the Wi-Fi icon in your Android status bar shows an exclamation mark or a 'Connected, no internet' message while on flashcable. You can also test the connection by opening a mobile browser.
flashcable on iPhone and iPad
- Fix
- Toggle Wi-Fi off and on in your iOS settings, or restart your iPhone or iPad to reconnect to flashcable. If that fails, reboot your home router and modem to restore the signal.
- Check
- Look for a 'No Internet Connection' alert under the flashcable Wi-Fi network name in your iOS Settings. You can also attempt to load a webpage in Safari to check for active service.
What happens when flashcable goes down
Flashcable is a Swiss cable service for home internet and TV. Homes and small offices rely on it for work and evening viewing, so an outage cuts the connection those things need.
You may see a connected Wi-Fi icon with no internet behind it: pages stall, video calls freeze, streaming buffers and downloads crawl. TV can fail at the same time, with channels stuck on a loading screen or a frozen picture, because the same cable line carries both. A reboot does not help. Reports tend to cluster by area, so one town or one part of the service can be out while the rest keeps working; the status page groups those reports in 15-minute windows over the last 24 hours, which makes a local spike easier to spot.
flashcable IP address, servers and network
- IPv4 addresses
- 13.248.169.48
Show all 2
- 76.223.54.146
- IPv6
- Not offered
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon Web Services
- DNS hosted by
- its own name servers (namefind.com)
- HTTPS certificate
- Issued by GoDaddy.com, valid until 6 Apr 2027 (156 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 411 ms
Checked from our server in Frankfurt, Germany, 15 h ago, for flashcable.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from flashcable.com. Fastest from Los Angeles (158 ms), slowest from São Paulo (581 ms). Every location connected through Amazon.com, Inc. (AS16509), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 400 ms | 76.223.54.146 |
| ViennaAustria | Up | 433 ms | 13.248.169.48 |
| MilanItaly | Up | 398 ms | 13.248.169.48 |
| ParisFrance | Up | 297 ms | 13.248.169.48 |
| AmsterdamNetherlands | Up | 292 ms | 13.248.169.48 |
| MadridSpain | Up | 397 ms | 13.248.169.48 |
| WarsawPoland | Up | 475 ms | 13.248.169.48 |
| Los AngelesUSA | Up | 158 ms | 13.248.169.48 |
| São PauloBrazil | Up | 581 ms | 13.248.169.48 |
| SingaporeSingapore | Up | 218 ms | 13.248.169.48 |
| TokyoJapan | Up | 365 ms | 13.248.169.48 |
Checked with check-host.net from its servers in these cities 15 h ago, for flashcable.com. Time is how long each server took to load the page.
flashcable FAQ
Is flashcable down right now?
Why does my flashcable TV picture freeze while the internet still works?
Can I use my own router with a flashcable internet connection?
Why is my flashcable bill higher than the monthly price I signed up for?
What should I do with my flashcable account when I move house?
How we track flashcable
The status on this page comes from user-submitted problem reports for flashcable, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for flashcable, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from flashcable's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.