Sam's Club outages and problems
In the past 24 hours, 131 user reports came in for Sam's Club. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 9 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Sam's Club in October 2026
- Problem reports in October (since 27 October)
- 139
Monthly report for October 2026
What people said was wrong in recent problem reports for Sam's Club, as a share of those reports:
- 42% App
- 29% Checkout
- 13% Login
- 13% Website
- 4% Search
Where Sam's Club problem reports come from
Recent reports came from 45 areas. The most came from around Minneapolis, MN, Washington, DC and Houston, TX. Share of recent reports by area, named after its biggest town:
- 4% Minneapolis, MN
- 4% Washington, DC
- 4% Houston, TX
- 3% Bridgeport, CT
- 3% Cleveland, OH
- 3% Atlanta, GA
From 112 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Sam's Club problem spikes, last 30 days
Since 27 October, Sam's Club had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Sam's Club not working
Sam's Club is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach samsclub.com over your own connection, right now. Nothing is sent to us or stored.
Reload the Sam's Club app
Pull down on the page to refresh it, or close the app and open it again; a stale session can leave a blank tab or a spinner that never stops. If the same screen fails after that, move to sign-in.
Sign out on the Account tab
Sign out from the Account tab, then sign in again with your email and password because a bad session can loop you back to the login screen. Paste the password from your password manager if autofill keeps failing.
Try the website on another connection
Open the website in a private browser window and sign in there, since a saved cookie or extension can break checkout even when the app opens. Switch from Wi-Fi to cellular data, or the reverse, to rule out a local network block.
Reinstall the Sam's Club app
On Android, go to Settings > Apps > Sam's Club > Storage & cache, then tap Clear cache; if that does not help, uninstall the app and install it again from Google Play. On iPhone, delete the app, reinstall it from the App Store, and sign in.
While Sam's Club is down: what to use instead
- The website The website can handle orders and account changes when the app will not open.
- Physical membership card Show the card at the entrance and pay at a staffed register if Scan & Go or in-app payment fails.
- Costco A nearby warehouse club can cover bulk groceries and household staples while the service is unavailable.
- Walmart Use it for groceries and household items if you need pickup or delivery and the club is unavailable.
When people report Sam's Club problems
The busiest hour for reports about Sam's Club is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.32 reports on an average day
- 01:00 to 02:00: 0.38 reports on an average day
- 02:00 to 03:00: 0.3 reports on an average day
- 03:00 to 04:00: 0.11 reports on an average day
- 04:00 to 05:00: 0.14 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0.14 reports on an average day
- 07:00 to 08:00: 0 reports on an average day
- 08:00 to 09:00: 0.05 reports on an average day
- 09:00 to 10:00: 0 reports on an average day
- 10:00 to 11:00: 0.05 reports on an average day
- 11:00 to 12:00: 0.19 reports on an average day
- 12:00 to 13:00: 0.1 reports on an average day
- 13:00 to 14:00: 0.24 reports on an average day
- 14:00 to 15:00: 0.09 reports on an average day
- 15:00 to 16:00: 0.65 reports on an average day
- 16:00 to 17:00: 0.2 reports on an average day
- 17:00 to 18:00: 0.26 reports on an average day
- 18:00 to 19:00: 0.27 reports on an average day
- 19:00 to 20:00: 0.63 reports on an average day
- 20:00 to 21:00: 0.73 reports on an average day
- 21:00 to 22:00: 0.54 reports on an average day
- 22:00 to 23:00: 0.57 reports on an average day
- 23:00 to 00:00: 0.44 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 10 reports on an average Tuesday
- Wednesday: 34 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Sam's Club goes down
Sam's Club is a membership warehouse club for groceries, household goods, electronics, and pharmacy items. Members and small businesses rely on its app and website to order for pickup, check prices, renew membership, and manage prescriptions, so an outage interrupts the errand list and the supply run.
Login and account pages often stall first, so your cart and pickup order times may not load. Checkout can fail after you fill the cart. Scan & Go stops mid-scan or refuses to finish at the register, while pharmacy refill pages may load slowly. Store locator results can also go blank; those failures are often regional or tied to one feature, so the club may still work in person or only the app may have the problem.
Sam's Club IP address, servers and network
Checking samsclub.com from our server…
Sam's Club FAQ
Is Sam's Club down right now?
Why does Scan & Go fail to check out inside the warehouse?
Why does the Sam's Club app keep signing me out?
Why is my curbside pickup order stuck at Ready but no one brings it out?
Why does same-day delivery show no slots after I add items to my cart?
Service updates from @SamsClub
No posts about problems from @SamsClub in the last 14 days. The latest is from .
Put the Sam's Club status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/sams-club/"><img src="https://isitdownrightnow.app/badge/sams-club.svg" alt="Sam's Club status" height="20"></a>[](https://isitdownrightnow.app/services/sams-club/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Sam's Club
The status on this page comes from user-submitted problem reports for Sam's Club, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Sam's Club, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Sam's Club doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.