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Deutsche Glasfaser deutsche-glasfaser.de Live · Partial outage

Is Deutsche Glasfaser down right now? Live status and outage tracker

Partly. Deutsche Glasfaser has problems for some users.

Users are reporting a partial outage: 30 problem reports in the last hour, more than usual.

Reports, last hour
30
Usual at this hour
≈ 4
Vs the hour before
−30%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 50 normal · 35 elevated · 11 outage

What you can do

Last spike · · Data refreshes every 5 minutes

01 · User reports
30 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · Our check, Frankfurt
Answered in 675 ms

Our server loaded www.deutsche-glasfaser.de less than an hour ago. Behind Google.

Last 24 hours

Deutsche Glasfaser outages and problems

User reports, last 24 hours

3,833 reports in total, counted in 15-minute windows

In the last hour, 30 problem reports came in for Deutsche Glasfaser, against about 4 at this time on a usual day. Over the last 24 hours there were 3,833 reports. The last spike in reports was 34 min ago and lasted 45 min. These are user reports from Germany, where most people report Deutsche Glasfaser problems.

In the past 24 hours, 3,833 user reports came in for Deutsche Glasfaser. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 88.54% uptime for the day. The most recent spike big enough to count as an outage was 6 hours ago. The busiest 15-minute window of the day had 137 reports, about 12 hours ago.
  • NormalClose to the usual level12 h 30 min · 282 reports
  • ElevatedMore than 1.5 times the usual level8 h 45 min · 2,320 reports
  • OutageMore than twice the usual level and far above the day's average2 h 45 min · 1,231 reports
  • Usual levelWhat a usual day sees at that timeAbout 4 an hour now
Reports, last hour
30
30% on the hour before
Uptime, 24 h
88.54%
2 h 45 min of outage
Last outage
2 h ago
Lasted 10 h 45 min
Busiest 15 minutes
137
137 reports, 12 h ago
Deutsche Glasfaser status card: Partly. Deutsche Glasfaser has problems for some users. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

In the past 24 hours, 3,833 user reports came in for Deutsche Glasfaser. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 88.54% uptime for the day.

The most recent spike big enough to count as an outage was 6 hours ago. The busiest 15-minute window of the day had 137 reports, about 12 hours ago.

  • Elevated reports
    Ended 30 min ago
    Lasted 45 min
    12peak reports
  • Outage
    Ended 2 h ago
    Lasted 10 h 45 min
    137peak reports
  • Elevated reports
    Ended 15 h ago
    Lasted 15 min
    24peak reports
This month

Deutsche Glasfaser in November 2026

Problem reports in November (since 3 November)
3,869

Monthly report for November 2026

People who report a problem with Deutsche Glasfaser to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Email
  • Landline internet
  • Billing
  • Wi-Fi
  • Internet Zuhause über 5G/LTE
Last 30 days

Deutsche Glasfaser problem spikes, last 30 days

Since 3 November, Deutsche Glasfaser had 1 outage spike and 3 periods of elevated reports. The longest lasted 10 h 45 min, on 4 November.

  • Elevated reports
    Thu 5 Nov, 01:20–02:05
    Lasted 45 min
    12peak reports
  • Outage
    Wed 4 Nov, 14:05–00:50
    Lasted 10 h 45 min
    147peak reports
  • Elevated reports
    Wed 4 Nov, 11:20–11:35
    Lasted 15 min
    28peak reports
  • Elevated reports
    Tue 3 Nov, 23:36–23:51
    Lasted 15 min
    18peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

Troubleshooting

How to fix Deutsche Glasfaser not working

When Deutsche Glasfaser itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:

Your browser tries to reach deutsche-glasfaser.de over your own connection, right now. Nothing is sent to us or stored.

  1. Check the fibre box first

    Look at the fibre termination box and the router before changing settings; both need power, and the router WAN or Internet cable should sit firmly in place. If one box has no light, move its power plug to a known working socket and wait 2 minutes.

  2. Restart the router cleanly

    Unplug the router power supply, leave the fibre box powered, wait 30 seconds, then plug the router back in. If you use a FRITZ!Box, open http://fritz.box and use System > Backup > Restart instead of pulling the cable.

  3. Renew your device address

    On Windows, open Command Prompt and run ipconfig /release, then ipconfig /renew, then ipconfig /flushdns. On macOS, go to System Settings > Wi-Fi > Details > TCP/IP and click Renew DHCP Lease, because one stale local address can leave a single laptop offline while the line works.

  4. Check the FRITZ!Box connection

    Open http://fritz.box and go to Internet > Online Monitor; the page should show an active internet connection if the router has an address from Deutsche Glasfaser. If it still has no connection after a clean restart, save a screenshot and contact the provider with the fault time.

While Deutsche Glasfaser is down: what to use instead

  • Mobile hotspot If the fibre connection is down at home, tether a phone over mobile data for email and light work.
  • Public Wi-Fi A library or office Wi-Fi connection helps when mobile data is too tight for downloads.
  • Mobile calls If the landline uses the fibre router and will not register, use a mobile call or a messenger call over mobile data.
  • Modem and router restart Restart the fibre modem and router once, then leave them on while the connection registers again.
Same time

Problems at the same time as Deutsche Glasfaser

Since 3 November, all 4 of Deutsche Glasfaser's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Deutsche Glasfaser problems

The busiest hour for reports about Deutsche Glasfaser is 14:00 to 15:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 0.58 reports on an average day
  • 01:00 to 02:00: 0.92 reports on an average day
  • 02:00 to 03:00: 0.35 reports on an average day
  • 03:00 to 04:00: 0.06 reports on an average day
  • 04:00 to 05:00: 0.14 reports on an average day
  • 05:00 to 06:00: 0.61 reports on an average day
  • 06:00 to 07:00: 0.75 reports on an average day
  • 07:00 to 08:00: 0.91 reports on an average day
  • 08:00 to 09:00: 1.3 reports on an average day
  • 09:00 to 10:00: 1 report on an average day
  • 10:00 to 11:00: 0.87 reports on an average day
  • 11:00 to 12:00: 1.3 reports on an average day
  • 12:00 to 13:00: 1 report on an average day
  • 13:00 to 14:00: 0.94 reports on an average day
  • 14:00 to 15:00: 2.3 reports on an average day
  • 15:00 to 16:00: 0 reports on an average day
  • 16:00 to 17:00: 0 reports on an average day
  • 17:00 to 18:00: 0 reports on an average day
  • 18:00 to 19:00: 0 reports on an average day
  • 19:00 to 20:00: 0 reports on an average day
  • 20:00 to 21:00: 0 reports on an average day
  • 21:00 to 22:00: 0 reports on an average day
  • 22:00 to 23:00: 0 reports on an average day
  • 23:00 to 00:00: 0 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 0 reports on an average Tuesday
  • Wednesday: 95 reports on an average Wednesday
  • Thursday: 8 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Deutsche Glasfaser goes down

Deutsche Glasfaser is a German fibre telecom provider for home and business broadband, with phone and TV options on its network. Families, remote workers, small offices, and shops rely on it, so an outage can cut internet access, landline calls, streaming, and card-terminal traffic.

A fibre access fault usually hits the internet connection first: the router may still broadcast Wi-Fi, but websites, VPNs, games, and video calls stop loading. Phone service can fail at the same time, since the landline runs over the data connection and may no longer register. TV service may freeze, buffer, or refuse to start channels when the broadband link is unstable. Deutsche Glasfaser problems are often regional or partial, affecting a town, street cabinet, or build-out area rather than every customer in Germany.

Servers and network

Deutsche Glasfaser IP address, servers and network

IPv4 address
34.49.65.61
IPv6
2600:1901::bef2:0:0:0:0
Network
AS396982 · Google LLC, registered in the United States
Served through
Google
DNS hosted by
its own name servers (dg-w.de)
HTTPS certificate
Issued by Google Trust Services, valid until 25 Dec 2026 (50 days)
HTTP/3
Supported
Our check
Answered in 675 ms

Checked from our server in Frankfurt, Germany, less than an hour ago, for www.deutsche-glasfaser.de. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Questions

Deutsche Glasfaser FAQ

Is Deutsche Glasfaser down right now?

The status at the top of this page shows whether user problem reports are above their usual level, based on 15-minute windows over the last 24 hours. Those reports are sent to a public outage-reporting service; this page does not monitor Deutsche Glasfaser or collect reports itself. To check your side, test Wi-Fi and a cabled device, restart the fiber modem and router, and look for a red or missing fiber light. If only one device fails, fix that device or Wi-Fi before blaming the line.

Why does my Deutsche Glasfaser fiber line look connected but no websites open?

The Wi-Fi icon can lie. A router can still broadcast Wi-Fi while the fiber link or DNS path is not working, so test one device on a LAN cable and one on Wi-Fi. Restart the fiber modem and the router if both fail. If the router still shows no internet after the fiber light comes back, leave the modem powered and contact support with your customer number.

Why is my Deutsche Glasfaser phone connection not registering in my FRITZ!Box?

The landline service runs over the internet connection, so a fiber fault can make calls fail while the handset still has power. In the FRITZ!Box, check whether the telephone number is shown as registered; if it is not, restart the box after the fiber modem is online. Do not factory reset the router unless support asks, because you can lose provider settings.

Why can't I sign in to MeinDG or view my invoices?

MeinDG is the customer area for contract and billing tasks. If the login page rejects your password, use the password reset and check that the email address matches the one on your contract. When the portal opens but invoices do not load, try another browser or turn off ad blocking for the session.

Why does DGTV buffer or show a black screen on my Deutsche Glasfaser connection?

DGTV depends on the home internet line, so test a normal website on the same connection before chasing the TV app or box. Restart the TV device and router, and check whether other streaming apps work on the same screen. If only DGTV fails, sign out and back in, or reinstall the app where that option exists.
Official channels

Contact Deutsche Glasfaser support

Tip: Deutsche Glasfaser doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Deutsche Glasfaser status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Deutsche Glasfaser status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/deutsche-glasfaser/"><img src="https://isitdownrightnow.app/badge/deutsche-glasfaser.svg" alt="Deutsche Glasfaser status" height="20"></a>
Markdown, for README files
[![Deutsche Glasfaser status](https://isitdownrightnow.app/badge/deutsche-glasfaser.svg)](https://isitdownrightnow.app/services/deutsche-glasfaser/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Deutsche Glasfaser

The status on this page comes from user-submitted problem reports for Deutsche Glasfaser, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Deutsche Glasfaser, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Deutsche Glasfaser doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services