Snapchat outages and problems
In the past 24 hours, 136 user reports came in for Snapchat. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 8 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Snapchat in October 2026
- Problem reports in October (since 5 October)
- 566
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Snapchat worldwide.
Share of 402 recent reports that said what was wrong, from every country listed below.
Snapchat reports around the world
In the last 24 hours, 2,271 problem reports about Snapchat came in from 33 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| France | Normal | 6 | 54 |
| The Netherlands | Normal | 4 | 54 |
| The US numbers above | Normal | 3 | 135 |
| India | Normal | 3 | 25 |
| Belgium | Normal | 2 | 1,791 |
| Nigeria | Normal | 2 | 9 |
| The UK | Normal | 1 | 84 |
| Pakistan | Normal | 1 | 24 |
| Algeria | Normal | 1 | 4 |
| Argentina | Normal | 1 | 1 |
| Norway | Normal | 0 | 19 |
| Australia | Normal | 0 | 10 |
Each country's status compares its reports with the usual level there. 60 more countries had 61 reports in the last 24 hours. Map outlines: Natural Earth.
Snapchat problem spikes, last 30 days
Since 5 October, Snapchat had 1 outage spike and 4 periods of elevated reports. The longest lasted 1 h 4 min, on 27 October.
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 1 report
- Tue 6 Oct: 1 report
- Wed 7 Oct: 1 report
- Thu 8 Oct: 3 reports
- Fri 9 Oct: 3 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 1 report
- Mon 12 Oct: 2 reports
- Tue 13 Oct: 6 reports
- Wed 14 Oct: 8 reports
- Thu 15 Oct: 3 reports
- Fri 16 Oct: 4 reports
- Sat 17 Oct: 1 report
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 6 reports
- Tue 20 Oct: 1 report
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 1 report
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 2 reports
- Mon 26 Oct: 2 reports
- Tue 27 Oct: 3 reports (outage spike that day)
- Wed 28 Oct: 59 reports
- Thu 29 Oct: 166 reports (elevated reports that day)
- Fri 30 Oct: 182 reports (elevated reports that day)
- Sat 31 Oct: 110 reports
-
Elevated reports
Fri 30 Oct, 22:26–22:48Lasted 21 min13peak reports
-
Elevated reports
Fri 30 Oct, 02:10–02:28Lasted 18 min10peak reports
-
Elevated reports
Thu 29 Oct, 01:28–01:51Lasted 23 min10peak reports
-
Elevated reports
Tue 27 Oct, 22:31–22:52Lasted 20 min11peak reports
-
Outage
Tue 27 Oct, 20:03–21:06Lasted 1 h 4 min18peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Belgium1,799
- The US465
- The UK242
- The Netherlands152
- France131
- India104
- Pakistan74
- Canada62
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Snapchat not working
Snapchat is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach snapchat.com over your own connection, right now. Nothing is sent to us or stored.
Force stop Snapchat
Open the app switcher, swipe Snapchat away, then launch it again. On Android you can also open Settings > Apps > Snapchat > Force stop, which clears a stuck camera or chat screen without signing you out.
Switch Wi-Fi to mobile data
Turn Wi-Fi off from Control Center on iPhone or Quick Settings on Android, then send a snap over cellular. If the snap goes through, your Wi-Fi is the problem; move closer to the router or restart it. Turn Wi-Fi back on once the app loads.
Update Snapchat
Open the app's page in the App Store or Google Play and tap Update. If no update appears, check your phone's free storage, since a stalled install can leave the camera or chat list broken.
Log out of Snapchat
Open your profile, tap the gear icon, scroll to Log Out, then sign back in with your username and password. If you use two-factor authentication, keep your authenticator or phone nearby. A stale session can leave snaps stuck on Sending while the rest of the app opens.
While Snapchat is down: what to use instead
- Snapchat for Web Use it in a browser for chats and calls when the mobile app is not working.
- Instagram Send a direct message or share a photo or video with friends there.
- WhatsApp Use a message or call to reach someone who already has your number.
- iMessage Send a text or photo from an Apple device when you need to contact someone directly.
Fix Snapchat on Windows, Mac, Android and iPhone
Snapchat on Windows
- Fix
- To fix Snapchat on Windows, clear your browser's cache and cookies, or try accessing Snapchat for Web in an incognito window. Ensure your browser is updated and has permission to access your camera and microphone.
- Check
- Check if Snapchat is down on Windows by attempting to log in to the Snapchat for Web portal. If you see a connection error, check the official Snapchat Support page for service status.
ping snapchat.comTest whether Snapchat's servers replynslookup snapchat.comCheck that Snapchat's DNS resolvestracert snapchat.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadSnapchat on Mac
- Fix
- Fix Snapchat on Mac by clearing your browser cache and ensuring your browser has camera permissions in macOS System Settings. Disabling browser extensions or trying a private window can also resolve loading issues.
- Check
- To see if Snapchat is down on Mac, try loading the Snapchat for Web interface. If the page fails to load or displays a server error, the service may be experiencing a wider outage.
ping -c 4 snapchat.comTest whether Snapchat's servers replynslookup snapchat.comCheck that Snapchat's DNS resolvestraceroute snapchat.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadSnapchat on Android
- Fix
- Fix Snapchat on Android by clearing the app's cache in your device settings or updating the app via the Google Play Store. If issues persist, try reinstalling Snapchat and restarting your phone.
- Check
- Determine if Snapchat is down on Android by checking if the app fails to send snaps or load stories on both Wi-Fi and mobile data. You can also check the official Snapchat Support social channels.
Snapchat on iPhone and iPad
- Fix
- Fix Snapchat on iOS by updating the app through the Apple App Store or reinstalling it. Ensure Snapchat has cellular data and camera permissions enabled in your iPhone settings.
- Check
- Check if Snapchat is down on iOS by verifying if your snaps fail to send with a 'Tap to retry' error despite a working internet connection. If the app won't log you in, check online status trackers.
Problems at the same time as Snapchat
Since 5 October, all 5 of Snapchat's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football4 times
- Archive of Our Own3 times
- Capital One3 times
- Fanduel3 times
- Bank of America3 times
- Google3 times
How many of Snapchat's spikes overlapped one of theirs.
During the latest spike
Snapchat: Fri 30 Oct, 22:26 to 22:48
- Archive of Our Own, outage,29 Oct 07:55 to 31 Oct 21:23
- Capital One, outage,12:43 to 31 Oct 06:42
- Starbucks, outage,12:54 to 23:39
- Frontier, outage,13:57 to 31 Oct 00:22
- League of Legends, outage,18:47 to 23:41
- ITV, outage,19:20 to 31 Oct 00:07
- Eskom, outage,19:36 to 22:28
- Fanduel, outage,19:48 to 31 Oct 00:37
24 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Snapchat problems
The busiest hour for reports about Snapchat is 19:00 to 20:00 Central European time, and the busiest day is Thursday.
By hour of the day
- 00:00 to 01:00: 1.7 reports on an average day
- 01:00 to 02:00: 0.66 reports on an average day
- 02:00 to 03:00: 1.1 reports on an average day
- 03:00 to 04:00: 1.6 reports on an average day
- 04:00 to 05:00: 0.83 reports on an average day
- 05:00 to 06:00: 1 report on an average day
- 06:00 to 07:00: 0.46 reports on an average day
- 07:00 to 08:00: 0.48 reports on an average day
- 08:00 to 09:00: 0.63 reports on an average day
- 09:00 to 10:00: 0.44 reports on an average day
- 10:00 to 11:00: 0.21 reports on an average day
- 11:00 to 12:00: 0.46 reports on an average day
- 12:00 to 13:00: 0.47 reports on an average day
- 13:00 to 14:00: 0.87 reports on an average day
- 14:00 to 15:00: 0.88 reports on an average day
- 15:00 to 16:00: 0.85 reports on an average day
- 16:00 to 17:00: 0.68 reports on an average day
- 17:00 to 18:00: 1.1 reports on an average day
- 18:00 to 19:00: 0.8 reports on an average day
- 19:00 to 20:00: 1.8 reports on an average day
- 20:00 to 21:00: 1.3 reports on an average day
- 21:00 to 22:00: 1.2 reports on an average day
- 22:00 to 23:00: 0.84 reports on an average day
- 23:00 to 00:00: 1.5 reports on an average day
By day of the week
- Monday: 3.2 reports on an average Monday
- Tuesday: 2.8 reports on an average Tuesday
- Wednesday: 23 reports on an average Wednesday
- Thursday: 51 reports on an average Thursday
- Friday: 43 reports on an average Friday
- Saturday: 29 reports on an average Saturday
- Sunday: 0.99 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Snapchat goes down
Snapchat is a camera-first messaging app for Snaps, Chat, Stories and Snap Map, and friends, families, creators and small teams use it all day. An outage interrupts a quick photo or a group chat.
During an outage, you may see a Snap sit on Sending, Chat messages stay on Delivered, the camera open to a black preview, and a Lens never load. Stories and Snap Map tend to fail once sending and loading already fail, so a video call drops or refuses to connect. Trouble is often partial, because one phone on Wi-Fi can send while another on mobile data cannot, and reports can cluster by city or carrier while the rest of the app works; the page counts those reports in 15-minute windows. It does not ping the app.
Snapchat IP address, servers and network
- IPv4 address
- 34.149.46.130
- IPv6
- Not offered
- Network
- AS396982 · Google LLC, registered in the United States
- Served through
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by DigiCert Inc, valid until 12 Apr 2027 (162 days)
- HTTP/3
- Supported
- Our check
- Answered in 169 ms
Checked from our server in Frankfurt, Germany, 12 h ago, for www.snapchat.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.snapchat.com. Fastest from Milan (178 ms), slowest from Tokyo (532 ms). Every location connected to the same address, on Google LLC (AS396982).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 179 ms | 34.149.46.130 |
| ViennaAustria | Up | 234 ms | 34.149.46.130 |
| MilanItaly | Up | 178 ms | 34.149.46.130 |
| ParisFrance | Up | 187 ms | 34.149.46.130 |
| AmsterdamNetherlands | Up | 178 ms | 34.149.46.130 |
| MadridSpain | Up | 264 ms | 34.149.46.130 |
| WarsawPoland | Up | 262 ms | 34.149.46.130 |
| Los AngelesUSA | Up | 355 ms | 34.149.46.130 |
| São PauloBrazil | Up | 195 ms | 34.149.46.130 |
| SingaporeSingapore | Up | 341 ms | 34.149.46.130 |
| TokyoJapan | Up | 532 ms | 34.149.46.130 |
Checked with check-host.net from its servers in these cities 12 h ago, for www.snapchat.com. Time is how long each server took to load the page.
Snapchat FAQ
Is Snapchat down right now?
Why is my Snapchat camera black?
My Snaps are stuck on "Sending". What's going on?
Why hasn't my Snapchat verification code arrived?
Why does Snapchat work on mobile data but not on Wi-Fi?
Service updates from @Snapchat
No posts about problems from @Snapchat in the last 14 days. The latest is from .
How we track Snapchat
The status on this page comes from user-submitted problem reports for Snapchat, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Snapchat, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Snapchat's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.