Die Schweizerische Post outages and problems
In the past 24 hours, 1 user report came in for Die Schweizerische Post. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 5 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Die Schweizerische Post
People who report a problem with Die Schweizerische Post to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Checkout
- Ordering
Die Schweizerische Post problem spikes, last 30 days
Since 6 October, Die Schweizerische Post had 1 outage spike and 2 periods of elevated reports. The longest lasted 30 min, on 12 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: 1 report
- Wed 7 Oct: 3 reports
- Thu 8 Oct: 7 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 178 reports (elevated reports that day)
- Mon 12 Oct: 30 reports (outage spike that day)
- Tue 13 Oct: 33 reports (elevated reports that day)
- Wed 14 Oct: 5 reports
- Thu 15 Oct: 7 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 2 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 1 report
- Tue 20 Oct: 16 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 1 report
- Fri 23 Oct: 22 reports
- Sat 24 Oct: 5 reports
- Sun 25 Oct: 3 reports
- Mon 26 Oct: 10 reports
- Tue 27 Oct: 3 reports
- Wed 28 Oct: 3 reports
- Thu 29 Oct: 7 reports
- Fri 30 Oct: 3 reports
- Sat 31 Oct: 1 report
- Sun 1 Nov: no data
-
Elevated reports
Tue 13 Oct, 11:52–12:10Lasted 18 min11peak reports
-
Outage
Mon 12 Oct, 12:00–12:30Lasted 30 min17peak reports
-
Elevated reports
Sun 11 Oct, 21:40–22:01Lasted 21 min11peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services
How to fix Die Schweizerische Post not working
Die Schweizerische Post is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach post.ch over your own connection, right now. Nothing is sent to us or stored.
Check the official Post status page
Open the official status page and read the notice at the top. It shows whether problem reports for the service are above their usual level across 15-minute windows over the last 24 hours, so you can tell if the fault is local or widespread. If the help centre has a fix for your specific service, use that before changing anything on your phone.
Try the Post website instead of the app
Open the website in a browser and sign in if it asks. If tracking or login works there, the app on your phone is the likely fault. Use the same network for both tests.
Switch the Post app between Wi-Fi and mobile data
Turn off Wi-Fi; open the app over mobile data. If it loads, restart your router or forget the network in your phone settings and join it again. A captive portal or a local DNS block can leave one device broken while the rest of the house works.
Reinstall the Swiss Post app
Install any pending app update from the App Store or Google Play. If that fails, reinstall it from the store, then sign in with your account because a bad cache or a broken login token can survive a restart.
While Die Schweizerische Post is down: what to use instead
- Post office counter If online tracking or the postage shop won't load, staff at a branch can still accept your parcel, sell you stamps and look up a tracking number for you.
- Website instead of the app When the Post app hangs on login or shows a blank delivery list, open post.ch in a browser because the web version sometimes works while the app does not.
- My Post 24 terminal You can drop off or collect a parcel at one of these lockers without waiting for a counter to open.
- DHL Express or DPD Book with another carrier if a shipment can't wait until the online services are back.
Fix Die Schweizerische Post on Windows, Mac, Android and iPhone
Die Schweizerische Post on Windows
- Fix
- Clear your browser cache, disable conflicting extensions, or try accessing the Die Schweizerische Post website in an incognito window. You can also temporarily disable your VPN to see if it resolves the connection block.
- Check
- Check if the official Die Schweizerische Post website loads in a different web browser. You can also use the ping tool to see if the server is responding.
ping post.chTest whether Die Schweizerische Post's servers replynslookup post.chCheck that Die Schweizerische Post's DNS resolvestracert post.chTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadDie Schweizerische Post on Mac
- Fix
- Clear Safari or Chrome browsing history and flush your DNS cache to resolve connection issues with Die Schweizerische Post. Ensure your macOS firewall is not blocking access to the site.
- Check
- Try opening the Die Schweizerische Post portal in a private browsing window to rule out cookie issues. Check if other websites load normally to isolate the issue to their servers.
ping -c 4 post.chTest whether Die Schweizerische Post's servers replynslookup post.chCheck that Die Schweizerische Post's DNS resolvestraceroute post.chTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadDie Schweizerische Post on Android
- Fix
- Clear the Die Schweizerische Post app cache and data in your Android settings, or update the app via the Google Play Store. If issues persist, reinstall the app to restore default settings.
- Check
- Try logging into your account via a mobile web browser to see if the Die Schweizerische Post service outage is limited to the app. Check the Google Play Store for recent reviews complaining of crashes.
Die Schweizerische Post on iPhone and iPad
- Fix
- Update the Die Schweizerische Post app through the App Store, or reinstall it to clear corrupted data. Ensure that cellular data access is enabled for the app in your iOS settings.
- Check
- Open Safari and try to access the Die Schweizerische Post website to determine if the issue is app-specific. Check the App Store description or reviews for notices about ongoing maintenance.
Problems at the same time as Die Schweizerische Post
Since 6 October, 2 of Die Schweizerische Post's 3 spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
How many of Die Schweizerische Post's spikes overlapped one of theirs.
During the latest spike
Die Schweizerische Post: Tue 13 Oct, 11:52 to 12:10
Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Die Schweizerische Post problems
The busiest hour for reports about Die Schweizerische Post is 12:00 to 13:00 Central European time, and the busiest day is Sunday.
By hour of the day
- 00:00 to 01:00: 0 reports on an average day
- 01:00 to 02:00: 0 reports on an average day
- 02:00 to 03:00: 0 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0.08 reports on an average day
- 06:00 to 07:00: 0.08 reports on an average day
- 07:00 to 08:00: 0.35 reports on an average day
- 08:00 to 09:00: 0.14 reports on an average day
- 09:00 to 10:00: 0.38 reports on an average day
- 10:00 to 11:00: 0.21 reports on an average day
- 11:00 to 12:00: 1.3 reports on an average day
- 12:00 to 13:00: 1.8 reports on an average day
- 13:00 to 14:00: 1.4 reports on an average day
- 14:00 to 15:00: 1.3 reports on an average day
- 15:00 to 16:00: 0.6 reports on an average day
- 16:00 to 17:00: 1 report on an average day
- 17:00 to 18:00: 0.64 reports on an average day
- 18:00 to 19:00: 0.66 reports on an average day
- 19:00 to 20:00: 0.82 reports on an average day
- 20:00 to 21:00: 0.91 reports on an average day
- 21:00 to 22:00: 0.48 reports on an average day
- 22:00 to 23:00: 0.4 reports on an average day
- 23:00 to 00:00: 0.05 reports on an average day
By day of the week
- Monday: 9.4 reports on an average Monday
- Tuesday: 12 reports on an average Tuesday
- Wednesday: 3.7 reports on an average Wednesday
- Thursday: 7.1 reports on an average Thursday
- Friday: 6.3 reports on an average Friday
- Saturday: 2.1 reports on an average Saturday
- Sunday: 54 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Die Schweizerische Post goes down
Die Schweizerische Post is Switzerland's national postal service. It handles letters and parcels and runs branch counters, while you might use the app, track a shipment, print a label, or change an address; an outage interrupts those tasks.
Parcel tracking is often the first thing to fail. You get a spinner or a blank result instead of scan events, and the app may refuse your login. Online forms for address changes and redirection can fail when you submit them, while label printing and pickup code access often stall because they depend on the same account and tracking systems. Problems are often partial, so one region or one platform can break while letter mail and branch counters keep working.
Die Schweizerische Post IP address, servers and network
- IPv4 address
- 194.41.184.148
- IPv6
- 2a00:17c8::103:0:0:0:20a
- Network
- AS12511 · Die Schweizerische Post AG, registered in Switzerland
- DNS hosted by
- its own name servers (post.ch)
- HTTPS certificate
- Issued by SwissSign AG, valid until 2 May 2027 (182 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 113 ms
Checked from our server in Frankfurt, Germany, 2 days ago, for www.post.ch. Visitors elsewhere may see different addresses.
Die Schweizerische Post FAQ
Is Die Schweizerische Post down right now?
Why is my parcel tracking stuck on the same status?
Why can't I sign in to the Post-App?
The Postomat will not open my compartment. What now?
Why do parcel notifications arrive late in the Post-App?
Service updates from @post
No posts about problems from @post in the last 14 days. The latest is from .
Put the Die Schweizerische Post status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/dieschweizerischepost/"><img src="https://isitdownrightnow.app/badge/dieschweizerischepost.svg" alt="Die Schweizerische Post status" height="20"></a>[](https://isitdownrightnow.app/services/dieschweizerischepost/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Die Schweizerische Post
The status on this page comes from user-submitted problem reports for Die Schweizerische Post, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Die Schweizerische Post, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Die Schweizerische Post's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.