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Is Spusu down right now? Live status and outage tracker

No, Spusu is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
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User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

2 reports in total, counted in 15-minute windows

No problem reports came in for Spusu in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 2 reports. Worldwide, most recent reports were about mobile internet (50%) and mobile signal (50%). There has been no spike in reports since 6 October. These are user reports from the UK, where most people report Spusu problems.

Around the world right now: normal in 3 other countries. By country

In the past 24 hours, 2 user reports came in for Spusu. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 1 report, about 18 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
1
1 report, 18 h ago
Last 24 hours

Spusu outages and problems

In the past 24 hours, 2 user reports came in for Spusu. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 18 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Spusu stayed at their usual level the whole time.
This month

Spusu in November 2026

Problem reports in November
0

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Spusu worldwide.

  1. Mobile Internet50%
  2. Mobile Signal50%

Share of 6 recent reports that said what was wrong, from every country listed below.

World map

Spusu reports around the world

In the last 24 hours, 35 problem reports about Spusu came in from 3 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
Austria Normal 028
The UK numbers above Normal 05
Italy Normal 02
Germany Normal 00

Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.

Last 30 days

Spusu problem spikes, last 30 days

Since 6 October, Spusu had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: 2 reports
  • Wed 7 Oct: 0 reports
  • Thu 8 Oct: 1 report
  • Fri 9 Oct: 2 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 7 reports
  • Tue 13 Oct: 1 report
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 3 reports
  • Fri 16 Oct: 1 report
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 5 reports
  • Mon 19 Oct: 1 report
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 1 report
  • Sat 24 Oct: 3 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 2 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 6 reports
  • Thu 29 Oct: 5 reports
  • Fri 30 Oct: 4 reports
  • Sat 31 Oct: 5 reports
  • Sun 1 Nov: 0 reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • Austria126
  • The UK13
  • Germany10
  • Italy7

Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services

Troubleshooting

How to fix Spusu not working

Spusu is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach spusu.ch over your own connection, right now. Nothing is sent to us or stored.

  1. Toggle Airplane mode for Spusu

    Swipe down from the top of the screen and tap the Airplane mode tile, then turn it off after a few seconds. On iPhone, open Settings > Airplane Mode and switch it on, wait, then switch it off; this forces the phone to reconnect to the network. Check that mobile data is on for the Spusu line in Settings > Network & internet > SIMs (Android) or Settings > Cellular (iPhone).

  2. Restart your phone and check the Spusu line

    Power the phone off, wait 30 seconds, then turn it back on. If the service still fails and you have a physical SIM, remove the tray and check the card is seated cleanly; for eSIM, open Settings > Network & internet > SIMs on Android or Settings > Cellular on iPhone to confirm the Spusu line is enabled. This clears a stuck connection between the phone and the network.

  3. Check the Spusu network mode

    On iPhone, open Settings > Cellular > Cellular Data Options and set Voice & Data to 5G or LTE. On Android, open Settings > Network & internet > SIMs > your Spusu SIM > Preferred network type and pick a mode that includes 4G or 5G. If the phone shows Emergency calls only, move near a window or step outside.

  4. Reset network settings for Spusu

    Back up Wi-Fi passwords first, then open Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth on stock Android, or Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings on iPhone. This wipes saved networks and APN changes, so you may need to enter the APN again. Use it only after simpler steps fail.

While Spusu is down: what to use instead

  • Messenger apps over Wi-Fi If calls and SMS stop going through but you still have Wi-Fi, WhatsApp or Signal lets you call and text people until the mobile network comes back.
  • The website instead of the app When the app hangs on login, open the customer area on the Spusu website in a browser to check your account.
  • A second SIM or eSIM On a dual-SIM phone, a card from another network keeps you reachable for urgent calls while you wait.
  • Home or office Wi-Fi If only mobile data is gone, join a Wi-Fi network you trust so maps and banking apps work again.
Your device

Fix Spusu on Windows, Mac, Android and iPhone

Spusu on Windows

Fix
Restart your Spusu LTE router or mobile hotspot, and ensure your Windows network adapter is enabled. If you are trying to access the Spusu customer portal, clear your browser's cache and cookies.
Check
Try loading other websites to verify if your Spusu internet connection is active. If only the Spusu login portal fails to load, the website itself is likely down.
Command Prompt
ping spusu.chTest whether Spusu's servers reply
nslookup spusu.chCheck that Spusu's DNS resolves
tracert spusu.chTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Spusu on Mac

Fix
Disconnect and reconnect to your Spusu router or mobile hotspot, and ensure your Mac's Wi-Fi is active. If the Spusu self-service website is unresponsive, try using an alternative browser or clearing your cache.
Check
Test your connection by visiting other websites to see if the Spusu network is down. You can also check Spusu's official social media support channels for reported local outages.
Terminal
ping -c 4 spusu.chTest whether Spusu's servers reply
nslookup spusu.chCheck that Spusu's DNS resolves
traceroute spusu.chTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Spusu on Android

Fix
Toggle Airplane mode to refresh your connection to the Spusu cellular network, and ensure your APN settings match Spusu's specifications. If the Spusu app is malfunctioning, clear its cache in your device settings or reinstall it from the Google Play Store.
Check
Check the signal bar on your Android device for Spusu network activity and try loading a page on mobile data. You can also open the Spusu app to see if it fails to load your account information.

Spusu on iPhone and iPad

Fix
Toggle Airplane mode or restart your iPhone to force a reconnection to the Spusu network, and check for carrier settings updates. If the Spusu app is not working, update or reinstall it from the App Store.
Check
Look at the status bar on your iOS device to see if Spusu has cellular reception. If other apps cannot connect over mobile data, the Spusu network may be experiencing an outage.
About

What happens when Spusu goes down

Spusu is a mobile provider. It sells SIM and eSIM plans for calls, texts, mobile data, and account management in its app, and many people use it as their main phone line or a backup connection, so an outage can cut off calls, texts, mobile data, and the app.

Mobile data often goes first. Pages stall and apps time out, while your phone may show bars or a data icon with no data moving. Calls and texts can keep working for a while, then you get failed call attempts or delayed SMS; the app may fail to load your account details even when a call connects. Problems are usually partial or regional, so phones in different towns can see different results.

Servers and network

Spusu IP address, servers and network

IPv4 addresses
193.9.252.215
Show all 2
  • 193.9.253.215
IPv6
Not offered
Network
AS51265 · Mass Response Service GmbH, registered in Austria
DNS hosted by
its own name servers (massresponse.com)
HTTPS certificate
Issued by GlobalSign nv-sa, valid until 16 Jan 2027 (76 days)
HTTP/3
Not advertised
Our check
Answered in 323 ms

Checked from our server in Frankfurt, Germany, 19 h ago, for www.spusu.ch. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.spusu.ch. Fastest from Vienna (22 ms), slowest from Singapore (1,093 ms). Every location connected through Mass Response Service GmbH (AS51265), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30250 ms193.9.252.215
ViennaAustriaUp · HTTP 30222 ms193.9.252.215
MilanItalyUp · HTTP 302197 ms193.9.253.215
ParisFranceUp · HTTP 302113 ms193.9.252.215
AmsterdamNetherlandsUp · HTTP 30297 ms193.9.252.215
MadridSpainUp · HTTP 302182 ms193.9.253.215
WarsawPolandUp · HTTP 302126 ms193.9.252.215
Los AngelesUSAUp · HTTP 302518 ms193.9.253.215
São PauloBrazilUp · HTTP 302631 ms193.9.253.215
SingaporeSingaporeUp · HTTP 3021,093 ms193.9.252.215
TokyoJapanUp · HTTP 302717 ms193.9.252.215

Checked with check-host.net from its servers in these cities 19 h ago, for www.spusu.ch. Time is how long each server took to load the page.

Questions

Spusu FAQ

Is Spusu down right now?
The status at the top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. It does not ping or monitor the service, so a quiet page means few reports, not a guarantee. Check your side. Switch to Wi-Fi and load a normal website, then test the SIM in another phone if you can. If other apps work on mobile data and only one feature fails, the problem is more likely on your device or the local signal.

Why does the spusu app say my eSIM activation failed?
eSIM activation can fail if your phone is carrier-locked or if the profile was already installed. Delete any old spusu eSIM profile, then try the activation again on Wi-Fi. If it still fails, ask support for a fresh QR code.

Why do I see 'Kein Netz' or 'Nur Notrufe' on my phone after switching to spusu?
Those messages mean your phone has no usable network registration, so calls and texts will not go through. Toggle airplane mode or restart the phone, then check that the SIM is seated and mobile data is on. If mobile data works but calls fail, turn on VoLTE in your phone settings because some 4G and 5G networks need it for voice.

Why does mobile data stop working after I top up my spusu prepaid credit?
A top-up can take a moment to reach the SIM, and your phone may hold the old data session until you reset it. Turn mobile data off and on, then restart the phone. If the browser still fails, check the APN settings against the values in your spusu account.

Why can't I log in to the spusu app or see my invoice?
The app can log you out after a password change or a long break, and invoice pages sometimes fail while the account area is busy. Check that your phone date and time are set to automatic, since a wrong clock breaks secure logins. If the app still fails, try logging in on another device and clear the app cache.
For your site

Put the Spusu status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Spusu status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/spusu/"><img src="https://isitdownrightnow.app/badge/spusu.svg" alt="Spusu status" height="20"></a>
Markdown, for README files
[![Spusu status](https://isitdownrightnow.app/badge/spusu.svg)](https://isitdownrightnow.app/services/spusu/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Spusu

The status on this page comes from user-submitted problem reports for Spusu, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Spusu, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Spusu doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.