Is Intesa Sanpaolo down right now? Live status and outage tracker

Intesa Sanpaolo outages and problems

User reports, last 24 hours

379 reports in total, counted in 15-minute windows

In the last hour, 1 problem report came in for Intesa Sanpaolo, and at this time of day there are usually almost none. Over the last 24 hours there were 379 reports. The last spike in reports was 7 h ago and lasted 24 min. These are user reports from Italy, where most people report Intesa Sanpaolo problems.

16 8

24 h ago18 h12 h6 hNow

• NormalClose to the usual level23 h · 333 reports
• ElevatedMore than 1.5 times the usual level1 h · 46 reports
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

1

75% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

14

14 reports, 15 h ago

In the past 24 hours, 379 user reports came in for Intesa Sanpaolo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 14 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

• Elevated reports
  Ended 7 h ago

  Lasted 15 min
  10peak reports
• Elevated reports
  Ended 13 h ago

  Lasted 15 min
  12peak reports
• Elevated reports
  Ended 15 h ago

  Lasted 30 min
  14peak reports

Intesa Sanpaolo in November 2026

Problem reports in November (since 3 November)

384

Monthly report for November 2026

People who report a problem with Intesa Sanpaolo to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

• Sito web
• Mobile banking
• Online banking
• Bonifico
• Accesso
• App

Intesa Sanpaolo problem spikes, last 30 days

Since 3 November, Intesa Sanpaolo had 2 outage spikes and 4 periods of elevated reports. The longest lasted 30 min, on 4 November.

• Elevated reports
  Wed 4 Nov, 19:53–20:18

  Lasted 24 min
  12peak reports
• Elevated reports
  Wed 4 Nov, 19:16–19:31

  Lasted 15 min
  10peak reports
• Elevated reports
  Wed 4 Nov, 16:03–16:18

  Lasted 15 min
  10peak reports
• Outage
  Wed 4 Nov, 14:08–14:23

  Lasted 15 min
  16peak reports
• Outage
  Wed 4 Nov, 11:53–12:23

  Lasted 30 min
  16peak reports
• Elevated reports
  Wed 4 Nov, 10:16–10:31

  Lasted 15 min
  13peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Intesa Sanpaolo not working

Intesa Sanpaolo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Check Intesa reports first

   Read the status line at the top of this page before changing settings. It reflects public outage reports counted in 15-minute windows over the last 24 hours, so a high level points to a wider service problem rather than your phone.

2. Change the bank connection

   Turn Wi-Fi off and try mobile data, because the login page and O-Key Smart approval can stall on filtered office networks. On iPhone, use Settings > Wi-Fi; on Android, use Settings > Network & internet > Internet, then choose another connection.

3. Update Intesa Sanpaolo Mobile

   Install the latest app build before you chase login errors or missing approval prompts. On iPhone, open App Store > profile icon and tap Update beside the app; on Android, open Play Store > profile icon > Manage apps & device > Updates available.

4. Reinstall the Intesa app

   Use this after the quicker checks, because removing the app can make you activate O-Key Smart again. On iPhone, touch and hold the app > Remove App > Delete App; on Android, use Settings > Apps > Intesa Sanpaolo Mobile > Uninstall, then install it again from the official store.

While Intesa Sanpaolo is down: what to use instead

• Intesa Sanpaolo Mobile If the website will not load, try the mobile app; login and card controls may still work there.
• intesasanpaolo.com If the app freezes or shows a login error, use the website from a browser and check your accounts there.
• Payment card For shop payments, use your physical debit or credit card while in-app payments or transfers are stuck.
• ATM or branch For cash, card PIN changes, or urgent account checks, use an ATM or visit a branch if online banking stays unavailable.

Problems at the same time as Intesa Sanpaolo

Since 3 November, all 6 of Intesa Sanpaolo's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Intesa Sanpaolo problems

The busiest hour for reports about Intesa Sanpaolo is 10:00 to 11:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when Intesa Sanpaolo goes down

Intesa Sanpaolo IP address, servers and network

Intesa Sanpaolo FAQ

Service updates from @IntesaSP_Help

No posts about problems from @IntesaSP_Help in the last 14 days. The latest is from .