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Claude AI claude.ai

Is Claude AI down right now? Live status and outage tracker

No, Claude AI is up.

No widespread outage detected. 14 user reports in the last hour is within the normal range.

Claude AI's own status page: status.claude.com

Live Last spike Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

203 reports in total, counted in 15-minute windows

In the last hour, 14 problem reports came in for Claude AI, against about 41 at this time on a usual day. Over the last 24 hours there were 203 reports. Worldwide, most recent reports were about claude code (46%) and website (13%). The last spike in reports was 109 h ago and lasted 27 min. These are user reports from the US, where most people report Claude AI problems.

Around the world right now: normal in 71 other countries. Most reports in the last hour: Germany 7 · India 5 · Malaysia 4. By country

In the past 24 hours, 203 user reports came in for Claude AI. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 10 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
14
180% on the hour before
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
10
10 reports, 23 h ago
Last 24 hours

Claude AI outages and problems

In the past 24 hours, 203 user reports came in for Claude AI. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 10 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Claude AI stayed at their usual level the whole time.
Official status

What Claude AI's status page says

Checking status.claude.com…

Report categories

What people can report about Claude AI

What went wrong

What people said was wrong in recent problem reports for Claude AI worldwide.

  1. Claude Code46%
  2. Website13%
  3. Claude Chat12%
  4. Claude API10%
  5. App9%
  6. Login8%

Share of 209 recent reports that said what was wrong, from every country listed below.

World map

Claude AI reports around the world

In the last 24 hours, 845 problem reports about Claude AI came in from 55 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 12336
Germany Normal 757
India Normal 5101
Malaysia Normal 431
Brazil Normal 258
The UK Normal 229
Canada Normal 219
France Normal 134
Saudi Arabia Normal 11
The Philippines Normal 011
Israel Normal 010
Pakistan Normal 010

Each country's status compares its reports with the usual level there. 60 more countries had 148 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Claude AI problem spikes, last 30 days

Since 5 October, Claude AI had 4 outage spikes. The longest lasted 32 min, on 6 October.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: 23 reports
  • Tue 6 Oct: 81 reports (outage spike that day)
  • Wed 7 Oct: 24 reports
  • Thu 8 Oct: 24 reports
  • Fri 9 Oct: 19 reports
  • Sat 10 Oct: 9 reports
  • Sun 11 Oct: 5 reports
  • Mon 12 Oct: 17 reports
  • Tue 13 Oct: 17 reports
  • Wed 14 Oct: 19 reports
  • Thu 15 Oct: 21 reports
  • Fri 16 Oct: 18 reports
  • Sat 17 Oct: 10 reports
  • Sun 18 Oct: 8 reports
  • Mon 19 Oct: 26 reports
  • Tue 20 Oct: 23 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 4 reports
  • Fri 23 Oct: 90 reports
  • Sat 24 Oct: 13 reports
  • Sun 25 Oct: 12 reports
  • Mon 26 Oct: 38 reports (outage spike that day)
  • Tue 27 Oct: 53 reports (outage spike that day)
  • Wed 28 Oct: 167 reports
  • Thu 29 Oct: 385 reports
  • Fri 30 Oct: 463 reports
  • Sat 31 Oct: 202 reports
  • Sun 1 Nov: no data
  • Outage
    Tue 27 Oct, 10:30–10:57
    Lasted 27 min
    15peak reports
  • Outage
    Mon 26 Oct, 14:59–15:29
    Lasted 31 min
    21peak reports
  • Outage
    Tue 6 Oct, 14:09–14:41
    Lasted 32 min
    33peak reports
  • Outage
    Tue 6 Oct, 11:13–11:32
    Lasted 19 min
    12peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US1,095
  • Brazil339
  • Germany224
  • India209
  • Malaysia167
  • France165
  • The UK146
  • Mexico131

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix Claude AI not working

Claude AI is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

  1. Check the official status page

    Open the official status page at status.claude.com before you change anything. If it lists an incident, wait for the all clear and try again.

  2. Reload without the cache

    On the web, press Ctrl+Shift+R on Windows or Cmd+Shift+R on a Mac to bypass the cache. On mobile, force quit the app and reopen it, then start a new chat.

  3. Sign out and back in

    Open the profile menu and choose Sign out, then log in again with the same account. This clears a stale session that can block your messages or file uploads.

  4. Try another network or browser

    Turn off your VPN or switch from Wi-Fi to mobile data, then reload. If the app still fails, open the service in a different browser and sign in there; if that works, clear cookies and site data for the service in the first browser.

While Claude AI is down: what to use instead

  • Browser instead of the app If only the desktop or mobile app keeps failing to send messages or logging you out, try the web version in a browser, but check the official status page first because a full outage hits both.
  • ChatGPT Paste the same prompt into ChatGPT for drafting or coding help, though you will need to re-upload any files and you lose the context saved in your projects.
  • Google Gemini Gemini runs on the Google account you probably already have, so you can start a chat without signing up for anything.
  • Claude through Amazon Bedrock or Vertex AI Developers who already have access on Amazon Bedrock or Google Cloud Vertex AI can send API requests there when Anthropic's own API is the part that is erroring.
Your device

Fix Claude AI on Windows, Mac, Android and iPhone

Claude AI on Windows

Fix
To fix Claude AI on Windows, try clearing your browser's cache and cookies or disabling extensions that might interfere with the site. You can also try accessing Claude AI using an alternative browser or an incognito window.
Check
Check if Claude AI is down on Windows by visiting the official Anthropic status page or trying to load the website on another device. If you receive a server connection error, the service is likely experiencing an outage.
Command Prompt
ping claude.aiTest whether Claude AI's servers reply
nslookup claude.aiCheck that Claude AI's DNS resolves
tracert claude.aiTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

Claude AI on Mac

Fix
Fix Claude AI on your Mac by clearing your browser's data or temporarily disabling content blockers and VPNs. You can also try switching from Safari to Chrome, or vice versa, to rule out browser-specific issues.
Check
To see if Claude AI is down on macOS, check if the web interface loads in a private browsing window or visit the Anthropic status website. If other sites load but Claude AI fails, the platform is likely facing issues.
Terminal
ping -c 4 claude.aiTest whether Claude AI's servers reply
nslookup claude.aiCheck that Claude AI's DNS resolves
traceroute claude.aiTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Claude AI on Android

Fix
Fix Claude AI on Android by clearing the app's cache in your system settings or checking the Google Play Store for updates. You can also try reinstalling the app or accessing Claude AI via a mobile web browser.
Check
Determine if Claude AI is down on Android by checking if the app shows connection errors while your internet is working. You can also verify the service status by trying to load the Claude AI web portal.

Claude AI on iPhone and iPad

Fix
Fix Claude AI on your iPhone or iPad by force closing and restarting the app, or checking the App Store for any pending updates. Reinstalling the Claude AI app can also resolve persistent loading or crashing issues.
Check
Check if Claude AI is down on iOS by verifying if the app displays connection errors while other apps function normally. You can also check the official Anthropic status page using Safari to confirm a wider outage.
Same time

Problems at the same time as Claude AI

Since 5 October, 2 of Claude AI's 4 spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Claude AI's spikes overlapped one of theirs.

During the latest spike

Claude AI: Tue 27 Oct, 10:30 to 10:57

Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Claude AI problems

The busiest hour for reports about Claude AI is 19:00 to 20:00 Central European time, and the busiest day is Friday.

By hour of the day

  • 00:00 to 01:00: 2.3 reports on an average day
  • 01:00 to 02:00: 2.3 reports on an average day
  • 02:00 to 03:00: 1.9 reports on an average day
  • 03:00 to 04:00: 1.8 reports on an average day
  • 04:00 to 05:00: 1.8 reports on an average day
  • 05:00 to 06:00: 0.59 reports on an average day
  • 06:00 to 07:00: 1.4 reports on an average day
  • 07:00 to 08:00: 1.6 reports on an average day
  • 08:00 to 09:00: 1.7 reports on an average day
  • 09:00 to 10:00: 1.5 reports on an average day
  • 10:00 to 11:00: 2.9 reports on an average day
  • 11:00 to 12:00: 1.9 reports on an average day
  • 12:00 to 13:00: 2.2 reports on an average day
  • 13:00 to 14:00: 3.3 reports on an average day
  • 14:00 to 15:00: 3.5 reports on an average day
  • 15:00 to 16:00: 4 reports on an average day
  • 16:00 to 17:00: 4.6 reports on an average day
  • 17:00 to 18:00: 3.7 reports on an average day
  • 18:00 to 19:00: 4 reports on an average day
  • 19:00 to 20:00: 5.2 reports on an average day
  • 20:00 to 21:00: 4.8 reports on an average day
  • 21:00 to 22:00: 4.8 reports on an average day
  • 22:00 to 23:00: 4.5 reports on an average day
  • 23:00 to 00:00: 2.8 reports on an average day

By day of the week

  • Monday: 24 reports on an average Monday
  • Tuesday: 32 reports on an average Tuesday
  • Wednesday: 70 reports on an average Wednesday
  • Thursday: 140 reports on an average Thursday
  • Friday: 148 reports on an average Friday
  • Saturday: 59 reports on an average Saturday
  • Sunday: 8.2 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Claude AI goes down

Claude AI answers questions. You run it on web and mobile to draft and debug work, so when it stalls you lose chats and long replies midstream.

Long replies stall first. You hit send and the bar spins without an answer, while older chats still open because the failure hits generation before it hits login or history. File uploads and artifacts fail next, and you see retry prompts or blank panels. Outages often hit part of traffic, so you can fail while a friend on another network still gets replies.

Servers and network

Claude AI IP address, servers and network

IPv4 address
160.79.104.10
IPv6
2607:6bc0::10
Network
AS399358 · Anthropic, PBC, registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
Cloudflare
HTTPS certificate
Issued by Let's Encrypt, valid until 9 Dec 2026 (38 days)
HTTP/3
Supported
Our check
Answered in 31 ms (it turned away our automated check, which is common)

Checked from our server in Frankfurt, Germany, 27 h ago, for claude.ai. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from claude.ai. Fastest from Milan (15 ms), slowest from Paris (95 ms). Every location connected to the same address, on Anthropic, PBC (AS399358).

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30227 ms160.79.104.10
ViennaAustriaUp · HTTP 30235 ms160.79.104.10
MilanItalyUp · HTTP 30215 ms160.79.104.10
ParisFranceUp · HTTP 30295 ms160.79.104.10
AmsterdamNetherlandsUp · HTTP 30239 ms160.79.104.10
MadridSpainUp · HTTP 30246 ms160.79.104.10
WarsawPolandUp · HTTP 30287 ms160.79.104.10
Los AngelesUSAUp · HTTP 30239 ms160.79.104.10
São PauloBrazilUp · HTTP 30229 ms160.79.104.10
SingaporeSingaporeUp · HTTP 30232 ms160.79.104.10
TokyoJapanUp · HTTP 30225 ms160.79.104.10

Checked with check-host.net from its servers in these cities 27 h ago, for claude.ai. Time is how long each server took to load the page.

Questions

Claude AI FAQ

Is Claude AI down right now?

The status at the top of this page shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. The official status page at status.claude.com, when listed above, carries the team's own note. Your side is next. Load a different site, switch networks, try another browser, and sign in on a second device; if the app fails everywhere, the fault is probably on your account or device.

Why does Claude say it is at capacity?

The capacity notice shows up when demand outruns the servers that handle requests, and it clusters around peak hours. Retry once. If the notice clears, nothing is broken on your end. When it lasts past an hour, check the official status page and open the app on a second device to see whether the block follows your account.

Why can't I log in to Claude with my Google account?

Google sign-in failures often trace to a stale session or a browser extension that blocks third-party cookies. Clear the site's cookies, disable extensions for one attempt, try the mobile app, and check the same login on another device. If the login loop continues, try signing in with the email and password you set, if you have one, because the account itself may be flagged. Contact support only after both paths fail.

Why did my Claude subscription payment get declined?

Your bank usually causes declines: an expired card, a foreign transaction block, a billing address mismatch, or a daily spending cap. Update the card in your account settings and retry. If the charge still fails, call your bank and ask whether they blocked the merchant, because the app cannot override that.

Why does Claude fail when I upload a file?

Upload errors usually mean the file is too large or password protected. Export a fresh copy, keep it under the limit shown in the picker, and retry from the web app instead of the phone. Scanned images without a text layer also stall, so run OCR first if the document is a picture. A quick test: upload a small plain text file. If that works, the document itself is the problem.
For your site

Put the Claude AI status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

Claude AI status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/claude-ai/"><img src="https://isitdownrightnow.app/badge/claude-ai.svg" alt="Claude AI status" height="20"></a>
Markdown, for README files
[![Claude AI status](https://isitdownrightnow.app/badge/claude-ai.svg)](https://isitdownrightnow.app/services/claude-ai/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Claude AI

The status on this page comes from user-submitted problem reports for Claude AI, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Claude AI, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Claude AI's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services