Claude AI outages and problems
In the past 24 hours, 203 user reports came in for Claude AI. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 10 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What Claude AI's status page says
Checking status.claude.com…
What people can report about Claude AI
What went wrong
What people said was wrong in recent problem reports for Claude AI worldwide.
Share of 209 recent reports that said what was wrong, from every country listed below.
Claude AI reports around the world
In the last 24 hours, 845 problem reports about Claude AI came in from 55 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 12 | 336 |
| Germany | Normal | 7 | 57 |
| India | Normal | 5 | 101 |
| Malaysia | Normal | 4 | 31 |
| Brazil | Normal | 2 | 58 |
| The UK | Normal | 2 | 29 |
| Canada | Normal | 2 | 19 |
| France | Normal | 1 | 34 |
| Saudi Arabia | Normal | 1 | 1 |
| The Philippines | Normal | 0 | 11 |
| Israel | Normal | 0 | 10 |
| Pakistan | Normal | 0 | 10 |
Each country's status compares its reports with the usual level there. 60 more countries had 148 reports in the last 24 hours. Map outlines: Natural Earth.
Claude AI problem spikes, last 30 days
Since 5 October, Claude AI had 4 outage spikes. The longest lasted 32 min, on 6 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 23 reports
- Tue 6 Oct: 81 reports (outage spike that day)
- Wed 7 Oct: 24 reports
- Thu 8 Oct: 24 reports
- Fri 9 Oct: 19 reports
- Sat 10 Oct: 9 reports
- Sun 11 Oct: 5 reports
- Mon 12 Oct: 17 reports
- Tue 13 Oct: 17 reports
- Wed 14 Oct: 19 reports
- Thu 15 Oct: 21 reports
- Fri 16 Oct: 18 reports
- Sat 17 Oct: 10 reports
- Sun 18 Oct: 8 reports
- Mon 19 Oct: 26 reports
- Tue 20 Oct: 23 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 4 reports
- Fri 23 Oct: 90 reports
- Sat 24 Oct: 13 reports
- Sun 25 Oct: 12 reports
- Mon 26 Oct: 38 reports (outage spike that day)
- Tue 27 Oct: 53 reports (outage spike that day)
- Wed 28 Oct: 167 reports
- Thu 29 Oct: 385 reports
- Fri 30 Oct: 463 reports
- Sat 31 Oct: 202 reports
- Sun 1 Nov: no data
-
Outage
Tue 27 Oct, 10:30–10:57Lasted 27 min15peak reports
-
Outage
Mon 26 Oct, 14:59–15:29Lasted 31 min21peak reports
-
Outage
Tue 6 Oct, 14:09–14:41Lasted 32 min33peak reports
-
Outage
Tue 6 Oct, 11:13–11:32Lasted 19 min12peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US1,095
- Brazil339
- Germany224
- India209
- Malaysia167
- France165
- The UK146
- Mexico131
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Claude AI not working
Claude AI is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Check the official status page
Open the official status page at status.claude.com before you change anything. If it lists an incident, wait for the all clear and try again.
Reload without the cache
On the web, press Ctrl+Shift+R on Windows or Cmd+Shift+R on a Mac to bypass the cache. On mobile, force quit the app and reopen it, then start a new chat.
Sign out and back in
Open the profile menu and choose Sign out, then log in again with the same account. This clears a stale session that can block your messages or file uploads.
Try another network or browser
Turn off your VPN or switch from Wi-Fi to mobile data, then reload. If the app still fails, open the service in a different browser and sign in there; if that works, clear cookies and site data for the service in the first browser.
While Claude AI is down: what to use instead
- Browser instead of the app If only the desktop or mobile app keeps failing to send messages or logging you out, try the web version in a browser, but check the official status page first because a full outage hits both.
- ChatGPT Paste the same prompt into ChatGPT for drafting or coding help, though you will need to re-upload any files and you lose the context saved in your projects.
- Google Gemini Gemini runs on the Google account you probably already have, so you can start a chat without signing up for anything.
- Claude through Amazon Bedrock or Vertex AI Developers who already have access on Amazon Bedrock or Google Cloud Vertex AI can send API requests there when Anthropic's own API is the part that is erroring.
Fix Claude AI on Windows, Mac, Android and iPhone
Claude AI on Windows
- Fix
- To fix Claude AI on Windows, try clearing your browser's cache and cookies or disabling extensions that might interfere with the site. You can also try accessing Claude AI using an alternative browser or an incognito window.
- Check
- Check if Claude AI is down on Windows by visiting the official Anthropic status page or trying to load the website on another device. If you receive a server connection error, the service is likely experiencing an outage.
ping claude.aiTest whether Claude AI's servers replynslookup claude.aiCheck that Claude AI's DNS resolvestracert claude.aiTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadClaude AI on Mac
- Fix
- Fix Claude AI on your Mac by clearing your browser's data or temporarily disabling content blockers and VPNs. You can also try switching from Safari to Chrome, or vice versa, to rule out browser-specific issues.
- Check
- To see if Claude AI is down on macOS, check if the web interface loads in a private browsing window or visit the Anthropic status website. If other sites load but Claude AI fails, the platform is likely facing issues.
ping -c 4 claude.aiTest whether Claude AI's servers replynslookup claude.aiCheck that Claude AI's DNS resolvestraceroute claude.aiTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadClaude AI on Android
- Fix
- Fix Claude AI on Android by clearing the app's cache in your system settings or checking the Google Play Store for updates. You can also try reinstalling the app or accessing Claude AI via a mobile web browser.
- Check
- Determine if Claude AI is down on Android by checking if the app shows connection errors while your internet is working. You can also verify the service status by trying to load the Claude AI web portal.
Claude AI on iPhone and iPad
- Fix
- Fix Claude AI on your iPhone or iPad by force closing and restarting the app, or checking the App Store for any pending updates. Reinstalling the Claude AI app can also resolve persistent loading or crashing issues.
- Check
- Check if Claude AI is down on iOS by verifying if the app displays connection errors while other apps function normally. You can also check the official Anthropic status page using Safari to confirm a wider outage.
Problems at the same time as Claude AI
Since 5 October, 2 of Claude AI's 4 spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
How many of Claude AI's spikes overlapped one of theirs.
During the latest spike
Claude AI: Tue 27 Oct, 10:30 to 10:57
Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Claude AI problems
The busiest hour for reports about Claude AI is 19:00 to 20:00 Central European time, and the busiest day is Friday.
By hour of the day
- 00:00 to 01:00: 2.3 reports on an average day
- 01:00 to 02:00: 2.3 reports on an average day
- 02:00 to 03:00: 1.9 reports on an average day
- 03:00 to 04:00: 1.8 reports on an average day
- 04:00 to 05:00: 1.8 reports on an average day
- 05:00 to 06:00: 0.59 reports on an average day
- 06:00 to 07:00: 1.4 reports on an average day
- 07:00 to 08:00: 1.6 reports on an average day
- 08:00 to 09:00: 1.7 reports on an average day
- 09:00 to 10:00: 1.5 reports on an average day
- 10:00 to 11:00: 2.9 reports on an average day
- 11:00 to 12:00: 1.9 reports on an average day
- 12:00 to 13:00: 2.2 reports on an average day
- 13:00 to 14:00: 3.3 reports on an average day
- 14:00 to 15:00: 3.5 reports on an average day
- 15:00 to 16:00: 4 reports on an average day
- 16:00 to 17:00: 4.6 reports on an average day
- 17:00 to 18:00: 3.7 reports on an average day
- 18:00 to 19:00: 4 reports on an average day
- 19:00 to 20:00: 5.2 reports on an average day
- 20:00 to 21:00: 4.8 reports on an average day
- 21:00 to 22:00: 4.8 reports on an average day
- 22:00 to 23:00: 4.5 reports on an average day
- 23:00 to 00:00: 2.8 reports on an average day
By day of the week
- Monday: 24 reports on an average Monday
- Tuesday: 32 reports on an average Tuesday
- Wednesday: 70 reports on an average Wednesday
- Thursday: 140 reports on an average Thursday
- Friday: 148 reports on an average Friday
- Saturday: 59 reports on an average Saturday
- Sunday: 8.2 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Claude AI goes down
Claude AI answers questions. You run it on web and mobile to draft and debug work, so when it stalls you lose chats and long replies midstream.
Long replies stall first. You hit send and the bar spins without an answer, while older chats still open because the failure hits generation before it hits login or history. File uploads and artifacts fail next, and you see retry prompts or blank panels. Outages often hit part of traffic, so you can fail while a friend on another network still gets replies.
Claude AI IP address, servers and network
- IPv4 address
- 160.79.104.10
- IPv6
- 2607:6bc0::10
- Network
- AS399358 · Anthropic, PBC, registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by Let's Encrypt, valid until 9 Dec 2026 (38 days)
- HTTP/3
- Supported
- Our check
- Answered in 31 ms (it turned away our automated check, which is common)
Checked from our server in Frankfurt, Germany, 27 h ago, for claude.ai. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from claude.ai. Fastest from Milan (15 ms), slowest from Paris (95 ms). Every location connected to the same address, on Anthropic, PBC (AS399358).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 27 ms | 160.79.104.10 |
| ViennaAustria | Up · HTTP 302 | 35 ms | 160.79.104.10 |
| MilanItaly | Up · HTTP 302 | 15 ms | 160.79.104.10 |
| ParisFrance | Up · HTTP 302 | 95 ms | 160.79.104.10 |
| AmsterdamNetherlands | Up · HTTP 302 | 39 ms | 160.79.104.10 |
| MadridSpain | Up · HTTP 302 | 46 ms | 160.79.104.10 |
| WarsawPoland | Up · HTTP 302 | 87 ms | 160.79.104.10 |
| Los AngelesUSA | Up · HTTP 302 | 39 ms | 160.79.104.10 |
| São PauloBrazil | Up · HTTP 302 | 29 ms | 160.79.104.10 |
| SingaporeSingapore | Up · HTTP 302 | 32 ms | 160.79.104.10 |
| TokyoJapan | Up · HTTP 302 | 25 ms | 160.79.104.10 |
Checked with check-host.net from its servers in these cities 27 h ago, for claude.ai. Time is how long each server took to load the page.
Claude AI FAQ
Is Claude AI down right now?
Why does Claude say it is at capacity?
Why can't I log in to Claude with my Google account?
Why did my Claude subscription payment get declined?
Why does Claude fail when I upload a file?
Service updates from @AnthropicAI
No posts about problems from @AnthropicAI in the last 14 days. The latest is from .
How we track Claude AI
The status on this page comes from user-submitted problem reports for Claude AI, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Claude AI, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Claude AI's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.