Netflix outages and problems
In the past 24 hours, 569 user reports came in for Netflix. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 25 reports, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
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Elevated reports
Ended 7 h agoLasted 15 min25peak reports
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Elevated reports
Ended 21 h agoLasted 15 min11peak reports
Netflix in November 2026
- Problem reports in November
- 316
- Outage spikes
- 0
- Periods of elevated reports
- 1
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Netflix worldwide.
Share of 375 recent reports that said what was wrong, from every country listed below.
Netflix reports around the world
In the last 24 hours, 2,527 problem reports about Netflix came in from 54 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 50 | 548 |
| Canada | Normal | 11 | 109 |
| Germany | Normal | 5 | 307 |
| Japan | Normal | 4 | 79 |
| Morocco | Normal | 3 | 19 |
| The UK | Normal | 2 | 329 |
| The Philippines | Normal | 2 | 21 |
| Brazil | Normal | 1 | 108 |
| Mexico | Normal | 1 | 11 |
| Australia | Normal | 1 | 11 |
| Uruguay | Normal | 1 | 1 |
| The Netherlands | Normal | 0 | 325 |
Each country's status compares its reports with the usual level there. 60 more countries had 659 reports in the last 24 hours. Map outlines: Natural Earth.
Netflix problem spikes, last 30 days
Since 5 October, Netflix had no outage spikes, but 10 periods of elevated reports. The longest lasted 26 min, on 29 October.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 19 reports
- Tue 6 Oct: 8 reports
- Wed 7 Oct: 11 reports
- Thu 8 Oct: 3 reports
- Fri 9 Oct: 1 report
- Sat 10 Oct: 13 reports
- Sun 11 Oct: 14 reports
- Mon 12 Oct: 18 reports
- Tue 13 Oct: 27 reports
- Wed 14 Oct: 23 reports
- Thu 15 Oct: 13 reports
- Fri 16 Oct: 21 reports
- Sat 17 Oct: 37 reports
- Sun 18 Oct: 23 reports
- Mon 19 Oct: 17 reports
- Tue 20 Oct: 35 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 7 reports
- Fri 23 Oct: 51 reports
- Sat 24 Oct: 47 reports
- Sun 25 Oct: 45 reports
- Mon 26 Oct: 23 reports
- Tue 27 Oct: 31 reports
- Wed 28 Oct: 126 reports (elevated reports that day)
- Thu 29 Oct: 533 reports (elevated reports that day)
- Fri 30 Oct: 552 reports (elevated reports that day)
- Sat 31 Oct: 578 reports (elevated reports that day)
- Sun 1 Nov: 316 reports (elevated reports that day)
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Elevated reports
Sun 1 Nov, 04:15–04:30Lasted 15 min25peak reports
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Elevated reports
Sat 31 Oct, 20:09–20:24Lasted 15 min16peak reports
-
Elevated reports
Sat 31 Oct, 14:15–14:30Lasted 15 min12peak reports
-
Elevated reports
Fri 30 Oct, 04:15–04:32Lasted 16 min27peak reports
-
Elevated reports
Thu 29 Oct, 23:42–00:08Lasted 26 min28peak reports
-
Elevated reports
Thu 29 Oct, 04:02–04:17Lasted 15 min22peak reports
-
Elevated reports
Thu 29 Oct, 03:28–03:43Lasted 15 min24peak reports
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Elevated reports
Wed 28 Oct, 15:45–16:02Lasted 17 min10peak reports
2 earlier spikes in this period.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US2,102
- The Netherlands1,285
- The UK1,138
- Germany974
- Brazil460
- France408
- Poland382
- Canada311
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Netflix not working
Netflix is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach netflix.com over your own connection, right now. Nothing is sent to us or stored.
Check Netflix's official status page
Open the official status page from the help centre to see whether an outage is listed. If it is, wait for the service to recover; if it is not, test another app on the same device.
Restart the app and device
On a phone or tablet, close the Netflix app from the app switcher and reopen it. On a smart TV or streaming stick, unplug the device for 30 seconds and plug it back in before you launch the app.
Sign out and back in
Tap your profile icon in the app and choose Sign Out. Sign back in with the same email and password; if the sign-in fails, use the help centre to reset your password.
Update or reinstall the app
Check your device's app store for a Netflix update and install it. If the app still fails, delete it and restart the device. Install it again from the same store.
Common Netflix error messages
What each message means and what to try. The wording can differ a little between app versions.
-
We're having trouble playing this title right now. Please try again later or select a different title.
- Means
- The app cannot start playback for this title, often from a temporary glitch or a device-specific issue.
- Fix
- Try a different title first, then close and reopen the app. If it continues, restart your device or sign out and back in.
While Netflix is down: what to use instead
- Downloaded titles Anything you saved with the download button in the phone or tablet app usually still plays offline, so a server problem may leave those episodes untouched while streaming fails.
- A web browser When only the TV app hangs on the loading screen, sign in on a laptop browser instead.
- Prime Video or Disney+ Handy if you already pay for one.
- YouTube It is free on almost every smart TV and phone, and plenty of channels post full documentaries and older films you can watch until your queue loads again.
Fix Netflix on Windows, Mac, Android and iPhone
Netflix on Windows
- Fix
- Clear your browser cache and cookies, or update the Netflix app from the Microsoft Store. You can also try disabling browser extensions that might interfere with video playback.
- Check
- Try opening the Netflix website in an Incognito window to see if it loads. If you receive a specific error code, check the Netflix Help Center to see if it points to a service outage.
ping netflix.comTest whether Netflix's servers replynslookup netflix.comCheck that Netflix's DNS resolvestracert netflix.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadNetflix on Mac
- Fix
- Clear your Safari or Chrome browser history and cache, then restart your browser. Ensure your macOS is updated to the latest version to support Netflix HTML5 playback.
- Check
- Check if the Netflix website loads in a private browsing window or try using a different web browser. If other websites load normally, the issue is likely specific to Netflix.
ping -c 4 netflix.comTest whether Netflix's servers replynslookup netflix.comCheck that Netflix's DNS resolvestraceroute netflix.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadNetflix on Android
- Fix
- Clear the Netflix app cache in your device's settings, or reinstall the app from the Google Play Store. Restarting your Android device can also resolve temporary streaming glitches.
- Check
- Open the Netflix app and check if it displays a connection error while other apps connect successfully. You can also try loading the Netflix website in your mobile browser.
Netflix on iPhone and iPad
- Fix
- Force close the Netflix app and reopen it, or check the App Store for any pending updates. If Netflix still won't load, reinstall the app and restart your iPhone or iPad.
- Check
- Check if the Netflix app shows a connection error or a spinning loading wheel while other apps work fine. You can also try accessing Netflix via Safari to see if the service is reachable.
Problems at the same time as Netflix
Since 5 October, all 10 of Netflix's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Archive of Our Own7 times
- ESPN Fantasy Football7 times
- ESPN6 times
- YouTube5 times
- Cricket Wireless5 times
- TalkTalk5 times
How many of Netflix's spikes overlapped one of theirs.
During the latest spike
Netflix: Sun 1 Nov, 04:15 to 04:30
- Archive of Our Own, outage,29 Oct 07:55 to 10:27
- YouTube, outage,31 Oct 00:44 to 11:15
- Apple TV+, outage,03:45 to 04:30
- Battlefield, outage,03:45 to 05:00
- Utah Broadband, outage,03:45 to 05:00
- UTOPIA Fiber, outage,03:45 to 05:30
- HBO Max, outage,03:54 to 04:24
- War Thunder, outage,04:00 to 04:30
13 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Netflix problems
The busiest hour for reports about Netflix is 01:00 to 02:00 Central European time, and the busiest day is Saturday.
By hour of the day
- 00:00 to 01:00: 7.4 reports on an average day
- 01:00 to 02:00: 9.3 reports on an average day
- 02:00 to 03:00: 9.1 reports on an average day
- 03:00 to 04:00: 7.3 reports on an average day
- 04:00 to 05:00: 6.8 reports on an average day
- 05:00 to 06:00: 3.5 reports on an average day
- 06:00 to 07:00: 2.8 reports on an average day
- 07:00 to 08:00: 1.8 reports on an average day
- 08:00 to 09:00: 1.6 reports on an average day
- 09:00 to 10:00: 1.4 reports on an average day
- 10:00 to 11:00: 1.4 reports on an average day
- 11:00 to 12:00: 1.4 reports on an average day
- 12:00 to 13:00: 1.2 reports on an average day
- 13:00 to 14:00: 1.3 reports on an average day
- 14:00 to 15:00: 2 reports on an average day
- 15:00 to 16:00: 2 reports on an average day
- 16:00 to 17:00: 2.5 reports on an average day
- 17:00 to 18:00: 2.4 reports on an average day
- 18:00 to 19:00: 4.4 reports on an average day
- 19:00 to 20:00: 4.5 reports on an average day
- 20:00 to 21:00: 6.4 reports on an average day
- 21:00 to 22:00: 5.8 reports on an average day
- 22:00 to 23:00: 6.2 reports on an average day
- 23:00 to 00:00: 6.5 reports on an average day
By day of the week
- Monday: 23 reports on an average Monday
- Tuesday: 25 reports on an average Tuesday
- Wednesday: 54 reports on an average Wednesday
- Thursday: 161 reports on an average Thursday
- Friday: 151 reports on an average Friday
- Saturday: 165 reports on an average Saturday
- Sunday: 111 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 25 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Netflix goes down
Netflix sells streaming video. If you watch on a smart TV or phone at night, an outage stops playback mid-episode and logs you out, so profiles will not load.
You hit play and get a spinning red loader or a black screen while sound keeps going because the stream cannot hold a connection. Row art stops loading. TV apps and consoles drop playback while phones still show rows, and trouble hits some areas while others keep streaming.
Netflix IP address, servers and network
- IPv4 addresses
- 207.45.72.1
Show all 2
- 207.45.73.1
- IPv6 addresses
- 2a00:86c0:2042::1
Show all 2
- 2a00:86c0:2043::1
- Network
- AS40027 · Netflix Streaming Services Inc., registered in the United States
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by DigiCert Inc, valid until 18 Feb 2027 (109 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 729 ms
Checked from our server in Frankfurt, Germany, 6 h ago, for www.netflix.com. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.netflix.com. Fastest from Amsterdam (129 ms), slowest from Los Angeles (680 ms). Every location connected through Netflix Streaming Services Inc. (AS40027), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 302 | 153 ms | 207.45.73.1 |
| ViennaAustria | Up · HTTP 302 | 218 ms | 207.45.72.1 |
| MilanItaly | Up · HTTP 302 | 257 ms | 207.45.73.1 |
| ParisFrance | Up · HTTP 302 | 190 ms | 207.45.73.1 |
| AmsterdamNetherlands | Up · HTTP 302 | 129 ms | 207.45.72.1 |
| MadridSpain | Up · HTTP 302 | 500 ms | 207.45.72.1 |
| WarsawPoland | Up · HTTP 302 | 171 ms | 207.45.72.1 |
| Los AngelesUSA | Up | 680 ms | 207.45.73.1 |
| São PauloBrazil | Up · HTTP 302 | 447 ms | 207.45.73.1 |
| SingaporeSingapore | Up · HTTP 302 | 429 ms | 207.45.73.1 |
| TokyoJapan | Up · HTTP 302 | 278 ms | 207.45.72.1 |
Checked with check-host.net from its servers in these cities 6 h ago, for www.netflix.com. Time is how long each server took to load the page.
Netflix FAQ
Is Netflix down right now?
Why does Netflix say a title is not available in my location?
Why does Netflix keep asking if my device is part of my Netflix Household?
Why does Netflix get stuck on a black screen or a spinning circle when I press play?
Why did Netflix stop working after my payment method changed?
Service updates from @netflix
No posts about problems from @netflix in the last 14 days. The latest is from .
How we track Netflix
The status on this page comes from user-submitted problem reports for Netflix, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Netflix, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Netflix's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.