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Is Quickline down right now? Live status and outage tracker

No, Quickline is up.

No outage detected, and no user reports in the last hour.

Live Last spike on 26 Oct Updated just now Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

8 reports in total, counted in 15-minute windows

No problem reports came in for Quickline in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 8 reports. Most recent reports were about broadband internet (50%) and TV (50%). The last spike in reports was 127 h ago and lasted 45 min.

NormalClose to the usual level24 h · 8 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

100% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

3 reports, 1 h ago

Last 24 hours

Quickline outages and problems

In the past 24 hours, 8 user reports came in for Quickline. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 3 reports, about 1 hour ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Quickline stayed at their usual level the whole time.

Report categories

What people can report about Quickline

What went wrong

What people said was wrong in recent problem reports for Quickline.

Broadband Internet50%
TV50%

Share of 2 recent reports that said what was wrong.

Last 30 days

Quickline problem spikes, last 30 days

Since 5 October, Quickline had 1 outage spike.

Outage

Mon 26 Oct, 16:08–16:53

Lasted 45 min

62peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services

Troubleshooting

How to fix Quickline not working

Quickline is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach quickline.ch over your own connection, right now. Nothing is sent to us or stored.

Check Quickline's official status page
Open the official status page first and see whether problem reports for the service are above their usual level. If the page shows a wider issue, your own settings will not fix it, so wait for the provider to clear the fault. If it looks normal, move on to your own connection.
Restart your Quickline router
Pull the power plug from your router or modem and leave it out for 30 seconds before plugging it back in. When the lights settle, try loading a page on the same device that failed. If only one device is affected, skip this step and look at that device instead.
Forget and rejoin the Quickline Wi-Fi
On iPhone, open Settings > Wi-Fi, then use Forget This Network for your home network. Android phones have Forget under Settings > Network & internet > Internet. Rejoin it with the same password.
Contact Quickline support from the help centre
Use the help centre to find the contact options listed there, because support can see your line and account details. Tell them what you tried: the status page result, the router restart, the Wi-Fi forget, and any error message. Keep the device nearby when you call or chat.

While Quickline is down: what to use instead

Phone hotspot If your home internet is out, switch on the hotspot on your phone so your laptop can keep email and video calls going over mobile data, but watch your allowance because streaming uses it up fast.
Mobile instead of the landline When the home phone line goes silent along with the internet, use your mobile for calls, including emergency numbers.
Official fault page Open the Quickline Störungsmeldungen page over mobile data to see whether the provider already lists a known fault or planned maintenance.
Help centre The support pages walk you through restarting the modem and TV box, which often fixes problems that only affect your own connection.

Your device

Fix Quickline on Windows, Mac, Android and iPhone

Quickline on Windows

Fix: Restart your Quickline modem by unplugging it for 30 seconds, and run the Windows Network Troubleshooter. Ensure your Ethernet cable is secure or reconnect to your Quickline Wi-Fi network.
Check: Check if your Windows network adapter shows internet access and try loading the Quickline status page or Cockpit portal. If pages fail to load, verify if your local connection to the Quickline modem is active.

Command Prompt

ping quickline.chTest whether Quickline's servers reply

nslookup quickline.chCheck that Quickline's DNS resolves

tracert quickline.chTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Quickline on Mac

Fix: Power cycle your Quickline modem and restart your Mac to clear network caches. You can also renew your DHCP lease in the macOS Network Settings.
Check: Look at the Wi-Fi status in the macOS menu bar to ensure you are connected to your Quickline router. Try opening a browser to see if the Quickline homepage or other websites load.

Terminal

ping -c 4 quickline.chTest whether Quickline's servers reply

nslookup quickline.chCheck that Quickline's DNS resolves

traceroute quickline.chTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Quickline on Android

Fix: Clear the Quickline TV app cache, restart your device, and ensure you have the latest version from the Google Play Store. If the issue persists, reboot your Quickline router.
Check: Open the Quickline TV app or check your Wi-Fi settings to verify if your Android device is actively receiving internet from your Quickline modem.

Quickline on iPhone and iPad

Fix: Update the Quickline TV app via the App Store and restart your iOS device. If your home internet is completely offline, power cycle your Quickline modem.
Check: Open the Quickline TV app on your iPhone or iPad to see if it connects, and check if other apps can access the internet via your Quickline Wi-Fi.

Same time

Problems at the same time as Quickline

Since 5 October, Quickline's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

During the latest spike

Quickline: Mon 26 Oct, 16:08 to 16:53

Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Quickline problems

The busiest hour for reports about Quickline is 19:00 to 20:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Quickline goes down

Quickline is a Swiss internet, TV and mobile provider. You count on the connection for work calls, streaming and keeping your phone online, so an outage interrupts all of that at once.

When it goes down, video calls freeze or drop, the TV app buffers or throws a playback error, and your router may show a red light or no internet message. Mobile data often fails first for some people while home broadband stays up, or the other way around, so check whether you are on Wi-Fi or cellular before assuming the whole service is out. Problems are frequently regional: a village or a neighbourhood loses service while the rest of the country works fine; partial issues can hit only TV or only certain apps. The status at the top of each page shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours, and the site never pings or probes the service itself. For official word, check the Quickline status page or the help centre.

Servers and network

Quickline IP address, servers and network

Checking quickline.ch from our server…

Questions

Quickline FAQ

Is Quickline down right now?

The status at the top of this page shows whether reports are above their usual level, counted in 15-minute windows over the last 24 hours. This site does not ping or probe the service, so it can only tell you what other people are reporting. If the level looks high, check the official status page linked above for a posted fault, then test your own setup. Switch a laptop or phone to mobile data and reload a page; if that works, restart your router and the cable connection at home, because the trouble is likely there.

Why does my Quickline account keep logging me out?

Sessions expire, and the app drops an old one when the password changed somewhere else. Sign out, clear the app's stored data, then log in again with the current password. If a browser does the same thing, the account is the problem and not your connection. Reset the password from the help centre when the login keeps failing.

The TV box shows no picture but my internet works fine.

TV and internet travel down the same cable, so a working connection does not rule out a fault on the TV side. Power-cycle the box and check that the coax cable sits tight at both ends. If your internet also stumbles at the same moment, report it as a network fault rather than a receiver fault, and the official status page may already list it.

I paid my Quickline bill but the account still shows a balance.

Card and bank payments can take a day or two to clear, and a payment fails outright when the details on file no longer match the card or account. Keep the receipt from your bank and look at the invoice again once the payment settles. If the balance stays open, contact support through the help centre with the payment date and the amount.

My home phone has no dial tone, but the internet still works.

Voice runs over the same cable as your broadband, and the two can fail apart. Unplug the phone from the router, plug it back in, and reboot the router so it registers the line again. If the dial tone stays gone after that, report the fault through the help centre, since the line can lose voice while data keeps flowing.

For your site

Put the Quickline status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/quickline/"><img src="https://isitdownrightnow.app/badge/quickline.svg" alt="Quickline status" height="20"></a>

Markdown, for README files

[![Quickline status](https://isitdownrightnow.app/badge/quickline.svg)](https://isitdownrightnow.app/services/quickline/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Quickline

The status on this page comes from user-submitted problem reports for Quickline, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Quickline, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Quickline's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.