Is eCAC down right now? Live status and outage tracker

eCAC outages and problems

User reports, last 24 hours

727 reports in total, counted in 15-minute windows

In the last hour, 11 problem reports came in for eCAC, and at this time of day there are usually almost none. Over the last 24 hours there were 727 reports. The last spike in reports was 5 h ago and lasted 15 min. These are user reports from Brazil, where most people report eCAC problems.

30 15

24 h ago18 h12 h6 hNow

• NormalClose to the usual level14 h 45 min · 95 reports
• ElevatedMore than 1.5 times the usual level6 h · 326 reports
• OutageMore than twice the usual level and far above the day's average3 h 15 min · 306 reports
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

11

450% on the hour before

Uptime, 24 h

86.46%

3 h 15 min of outage

Last outage

6 h ago

Lasted 9 h 30 min

Busiest 15 minutes

30

30 reports, 14 h ago

In the past 24 hours, 727 user reports came in for eCAC. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 86.46% uptime for the day.

The most recent spike big enough to count as an outage was 7 hours ago. The busiest 15-minute window of the day had 30 reports, about 14 hours ago.

• Elevated reports
  Ended 5 h ago

  Lasted 15 min
  11peak reports
• Outage
  Ended 6 h ago

  Lasted 9 h 30 min
  30peak reports

eCAC in November 2026

Problem reports in November (since 3 November)

751

Monthly report for November 2026

People who report a problem with eCAC to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

• Website
• Login
• Pagamentos
• Aplicativo Celular
• Atualizações
• Forms & Applications

eCAC problem spikes, last 30 days

Since 3 November, eCAC had 1 outage spike and 1 period of elevated reports. The longest lasted 9 h 30 min, on 4 November.

• Elevated reports
  Wed 4 Nov, 21:27–21:42

  Lasted 15 min
  11peak reports
• Outage
  Wed 4 Nov, 11:27–20:57

  Lasted 9 h 30 min
  32peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix eCAC not working

eCAC is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Open eCAC through gov.br

   Open a private window with Ctrl+Shift+N in Chrome or Edge, or Ctrl+Shift+P in Firefox, then go to https://cav.receita.fazenda.gov.br and choose Entrar com gov.br. If the password or two-step prompt fails, use Esqueci minha senha on the gov.br page before trying the portal again.

2. Clear Receita cookies

   In Chrome or Edge, open chrome://settings/siteData or edge://settings/siteData, search for receita.fazenda.gov.br and acesso.gov.br, and remove the stored data for those sites. Close the browser, open it again, and sign in from cav.receita.fazenda.gov.br so gov.br creates a fresh session.

3. Allow Receita pop-ups

   Chrome and Edge can block new windows that the portal uses for pages, receipts, or downloads. In Chrome, open Settings > Privacy and security > Site settings > Pop-ups and redirects; in Edge, open Settings > Cookies and site permissions > Pop-ups and redirects. Add https://cav.receita.fazenda.gov.br under the allowed list, then repeat the action that failed.

4. Check your digital certificate

   If you choose certificate access, plug in the token or card reader before opening the browser. On Windows, press Win+R, run certmgr.msc, and check Personal > Certificates for a valid ICP-Brasil certificate issued to your CPF or CNPJ. If it is missing, reinstall the certificate chain and token or card driver from your certificate issuer, then restart the browser.

While eCAC is down: what to use instead

• Receita Federal site Use the public pages for CPF, CNPJ, certidões and downloads when the task does not need an eCAC session.
• Meu Imposto de Renda For income tax work, the Receita app or desktop program can help you prepare or send a declaration while the portal is failing.
• SicalcWeb If you only need to calculate or issue a DARF, SicalcWeb is the safer fallback than waiting inside the portal.
• Receita Federal atendimento For deadlines, identity issues or a blocked account, use Receita Federal service scheduling instead of retrying the same page all day.

Problems at the same time as eCAC

Since 3 November, all 2 of eCAC's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report eCAC problems

The busiest hour for reports about eCAC is 21:00 to 22:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when eCAC goes down

eCAC IP address, servers and network

eCAC FAQ