1. Home
  2. Services
  3. Caisse d'Epargne
Caisse d'Epargne caisse-epargne.fr Live · Operational

Is Caisse d'Epargne down right now? Live status and outage tracker

No, Caisse d'Epargne is up.

No widespread outage detected. 1 user report in the last hour is within the normal range.

Reports, last hour
1
Usual at this hour
Almost none
Vs the hour before
0%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 95 normal · 0 elevated · 1 outage

Last spike · · Data refreshes every 5 minutes

01 · User reports
1 report in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · Our check, Frankfurt
No answer within 10 seconds

Our server loaded caisse-epargne.fr less than an hour ago.

Last 24 hours

Caisse d'Epargne outages and problems

User reports, last 24 hours

265 reports in total, counted in 15-minute windows

In the last hour, 1 problem report came in for Caisse d'Epargne, and at this time of day there are usually almost none. Over the last 24 hours there were 265 reports. The last spike in reports was 7 h ago and lasted 15 min. These are user reports from France, where most people report Caisse d'Epargne problems.

In the past 24 hours, 265 user reports came in for Caisse d'Epargne. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day. The most recent spike big enough to count as an outage was 12 hours ago. The busiest 15-minute window of the day had 13 reports, about 12 hours ago.
  • NormalClose to the usual level23 h 45 min · 252 reports
  • ElevatedMore than 1.5 times the usual levelNone in this chart
  • OutageMore than twice the usual level and far above the day's average15 min · 13 reports
  • Usual levelWhat a usual day sees at that timeAlmost none at this time of day
Reports, last hour
1
Same as the hour before
Uptime, 24 h
98.96%
15 min of outage
Last outage
12 h ago
Lasted 15 min
Busiest 15 minutes
13
13 reports, 12 h ago
Caisse d'Epargne status card: No, Caisse d'Epargne is up. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

In the past 24 hours, 265 user reports came in for Caisse d'Epargne. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.

The most recent spike big enough to count as an outage was 12 hours ago. The busiest 15-minute window of the day had 13 reports, about 12 hours ago.

  • Outage
    Ended 12 h ago
    Lasted 15 min
    13peak reports
This month

Caisse d'Epargne in November 2026

Problem reports in November (since 3 November)
273

Monthly report for November 2026

People who report a problem with Caisse d'Epargne to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Site web
  • Banque mobile
  • Banque en ligne
  • Virement
  • Connexion
  • Application
Last 30 days

Caisse d'Epargne problem spikes, last 30 days

Since 3 November, Caisse d'Epargne had 1 outage spike and 3 periods of elevated reports. The longest lasted 26 min, on 4 November.

  • Elevated reports
    Wed 4 Nov, 19:31–19:46
    Lasted 15 min
    10peak reports
  • Outage
    Wed 4 Nov, 14:31–14:57
    Lasted 26 min
    16peak reports
  • Elevated reports
    Wed 4 Nov, 13:35–13:57
    Lasted 22 min
    10peak reports
  • Elevated reports
    Wed 4 Nov, 10:02–10:17
    Lasted 15 min
    10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

Troubleshooting

How to fix Caisse d'Epargne not working

Caisse d'Epargne is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach caisse-epargne.fr over your own connection, right now. Nothing is sent to us or stored.

  1. Open Accès aux comptes again

    Close the browser tab, open https://www.caisse-epargne.fr, and use Accès aux comptes instead of an old bookmark. If the login page loops or stays blank, open the same address in a private window: Chrome menu > New Incognito Window, or Safari > File > New Private Window.

  2. Refresh the app session

    If the Caisse d'Epargne app hangs after the login screen, close it fully and reopen it. On iPhone, swipe up from the bottom, pause, then swipe the app card up; on Android, open Settings > Apps > Caisse d'Epargne > Force stop, then open the app again.

  3. Clear caisse-epargne.fr cookies

    A bad banking cookie can keep Accès aux comptes from loading after you enter your identifier. In Chrome, go to Settings > Privacy and security > Third-party cookies > See all site data and permissions, search caisse-epargne.fr, then delete the site data. On iPhone Safari, use Settings > Safari > Advanced > Website Data, search caisse-epargne.fr, then remove it.

  4. Repair Sécur'Pass on the app

    Update the app before you retry a card payment, transfer, or online validation that is waiting on Sécur'Pass. On iPhone, open App Store > your profile picture > Apps and update Caisse d'Epargne; on Android, open Play Store > your profile picture > Manage apps and device > Manage and update it. If you reinstall the app, expect Sécur'Pass to ask for reactivation before approvals work again.

While Caisse d'Epargne is down: what to use instead

  • caisse-epargne.fr in a browser If the Banxo app hangs or refuses sign-in, try the website from a desktop or mobile browser for account viewing and common online banking tasks.
  • Banxo mobile app If the website is slow, the app may still let you check balances, validate operations, or send a transfer.
  • Payment card or cash Use your card for purchases and withdrawals, then check the account later when online access returns.
  • Your branch or adviser Contact your usual branch or adviser if the issue affects a blocked card, a time-sensitive payment, or access to your account.
Same time

Problems at the same time as Caisse d'Epargne

Since 3 November, all 4 of Caisse d'Epargne's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Caisse d'Epargne's spikes overlapped one of theirs.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Caisse d'Epargne problems

The busiest hour for reports about Caisse d'Epargne is 11:00 to 12:00 Central European time, and the busiest day is Wednesday.

By hour of the day

  • 00:00 to 01:00: 0.25 reports on an average day
  • 01:00 to 02:00: 0.15 reports on an average day
  • 02:00 to 03:00: 0.03 reports on an average day
  • 03:00 to 04:00: 0 reports on an average day
  • 04:00 to 05:00: 0.11 reports on an average day
  • 05:00 to 06:00: 0.23 reports on an average day
  • 06:00 to 07:00: 0.06 reports on an average day
  • 07:00 to 08:00: 0.47 reports on an average day
  • 08:00 to 09:00: 0.72 reports on an average day
  • 09:00 to 10:00: 0.7 reports on an average day
  • 10:00 to 11:00: 0.38 reports on an average day
  • 11:00 to 12:00: 0.79 reports on an average day
  • 12:00 to 13:00: 0.68 reports on an average day
  • 13:00 to 14:00: 0.48 reports on an average day
  • 14:00 to 15:00: 0.55 reports on an average day
  • 15:00 to 16:00: 0.2 reports on an average day
  • 16:00 to 17:00: 0.38 reports on an average day
  • 17:00 to 18:00: 0.5 reports on an average day
  • 18:00 to 19:00: 0.61 reports on an average day
  • 19:00 to 20:00: 0.38 reports on an average day
  • 20:00 to 21:00: 0.21 reports on an average day
  • 21:00 to 22:00: 0.2 reports on an average day
  • 22:00 to 23:00: 0.2 reports on an average day
  • 23:00 to 00:00: 0.55 reports on an average day

By day of the week

  • Monday: 0 reports on an average Monday
  • Tuesday: 0.66 reports on an average Tuesday
  • Wednesday: 61 reports on an average Wednesday
  • Thursday: 1.6 reports on an average Thursday
  • Friday: 0 reports on an average Friday
  • Saturday: 0 reports on an average Saturday
  • Sunday: 0 reports on an average Sunday

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Caisse d'Epargne goes down

Caisse d'Epargne is a French retail bank in the BPCE group, used by households, professionals, associations, and local businesses through caisse-epargne.fr and the Banxo mobile app. When it has an outage, account access, transfers, card controls, or Sécur'Pass approvals can stop at the worst moment.

Login tends to fail first: the website may reject a correct password, loop on the customer area page, show a maintenance message, or leave the app stuck after biometric sign-in. Transfers and beneficiary changes can fail when authentication or Sécur'Pass validation is slow, even while balance pages still load. Card payments in shops may keep working because they do not depend on the website, but online card validation can be blocked if the approval push never reaches the phone. Problems are often partial or regional, since access can fail for one regional bank or for the customer area while other banking channels still work.

Servers and network

Caisse d'Epargne IP address, servers and network

IPv4 address
2.59.134.75
IPv6
Not offered
Network
AS58212 · dataforest GmbH, registered in Germany
DNS hosted by
its own name servers (gcetech.net)
HTTPS certificate
Issued by Let's Encrypt, valid until 7 Dec 2026 (32 days)
HTTP/3
Not advertised
Our check
No answer within 10 seconds

Checked from our server in Frankfurt, Germany, less than an hour ago, for caisse-epargne.fr. Visitors elsewhere may see different addresses.

Questions

Caisse d'Epargne FAQ

Is Caisse d'Epargne down right now?

The status at the top of this page shows whether user problem reports for Caisse d'Epargne are above their usual level in 15-minute windows over the last 24 hours. Those reports go to a public outage-reporting service; this page does not monitor the bank or collect reports itself. To check your side, try the app and caisse-epargne.fr on another network, turn off VPN or ad blocking, and sign in from a different browser or device.

Why can't I sign in to my Caisse d'Epargne customer area?

Your customer number, password entry, or saved browser data can stop the login before the account page loads. If the virtual keyboard or password box does not appear, clear cookies for caisse-epargne.fr or try a private window. If the app accepts the same details but the website refuses them, wait before repeated attempts so you do not lock yourself out.

Why does Sécur'Pass fail when I validate a card payment or transfer?

Open the Caisse d'Epargne app yourself if the push notification never appears, because battery saving and notification settings can hide it. A new phone, SIM change, or app reinstall can break the trusted device setup; you may need to activate Sécur'Pass again from the app. For bank instructions, use the help centre: https://www.caisse-epargne.fr/particuliers/bretagne-pays-de-loire/indus_vad_temp.aspx.

Why does the Banxo app stay on a loading screen or show a technical error?

Update Banxo from the app store and restart the phone, because old app builds can get stuck before the accounts screen. Switch between Wi-Fi and mobile data, then try caisse-epargne.fr to see whether only the app is affected. If both channels hang at sign-in while reports are above their usual level, stop repeating logins for a while.

Why is my balance or card payment missing from my Caisse d'Epargne account?

The app can show a payment before the final account balance changes, and some card operations stay pending for a short time. Pull to refresh after signing back in, then compare the account on the website. If a transfer or card debit is still missing in both places, keep the receipt or merchant confirmation and contact the bank.
Official channels

Contact Caisse d'Epargne support

Tip: Caisse d'Epargne doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Caisse d'Epargne status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

Caisse d'Epargne status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/caisse-d-epargne/"><img src="https://isitdownrightnow.app/badge/caisse-d-epargne.svg" alt="Caisse d&#039;Epargne status" height="20"></a>
Markdown, for README files
[![Caisse d'Epargne status](https://isitdownrightnow.app/badge/caisse-d-epargne.svg)](https://isitdownrightnow.app/services/caisse-d-epargne/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame
<iframe src="https://isitdownrightnow.app/embed/caisse-d-epargne/" title="Caisse d&#039;Epargne status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe> <p><a href="https://isitdownrightnow.app/services/caisse-d-epargne/">Caisse d&#039;Epargne status</a> from IsItDownRightNow.app</p>
Image, updated about every 10 minutes
<a href="https://isitdownrightnow.app/services/caisse-d-epargne/"><img src="https://isitdownrightnow.app/share/caisse-d-epargne.png" alt="Caisse d&#039;Epargne status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>
Markdown image, for README files
[![Caisse d'Epargne status](https://isitdownrightnow.app/share/caisse-d-epargne.png)](https://isitdownrightnow.app/services/caisse-d-epargne/)

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track Caisse d'Epargne

The status on this page comes from user-submitted problem reports for Caisse d'Epargne, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Caisse d'Epargne, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Caisse d'Epargne doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services