Caisse d'Epargne outages and problems
User reports, last 24 hours
265 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for Caisse d'Epargne, and at this time of day there are usually almost none. Over the last 24 hours there were 265 reports. The last spike in reports was 7 h ago and lasted 15 min. These are user reports from France, where most people report Caisse d'Epargne problems.
- NormalClose to the usual level23 h 45 min · 252 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's average15 min · 13 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 265 user reports came in for Caisse d'Epargne. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 98.96% uptime for the day.
The most recent spike big enough to count as an outage was 12 hours ago. The busiest 15-minute window of the day had 13 reports, about 12 hours ago.
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Outage
Ended 12 h agoLasted 15 min13peak reports
Caisse d'Epargne in November 2026
- Problem reports in November (since 3 November)
- 273
Monthly report for November 2026
People who report a problem with Caisse d'Epargne to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Site web
- Banque mobile
- Banque en ligne
- Virement
- Connexion
- Application
Caisse d'Epargne problem spikes, last 30 days
Since 3 November, Caisse d'Epargne had 1 outage spike and 3 periods of elevated reports. The longest lasted 26 min, on 4 November.
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Elevated reports
Wed 4 Nov, 19:31–19:46Lasted 15 min10peak reports
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Outage
Wed 4 Nov, 14:31–14:57Lasted 26 min16peak reports
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Elevated reports
Wed 4 Nov, 13:35–13:57Lasted 22 min10peak reports
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Elevated reports
Wed 4 Nov, 10:02–10:17Lasted 15 min10peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Caisse d'Epargne not working
Caisse d'Epargne is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach caisse-epargne.fr over your own connection, right now. Nothing is sent to us or stored.
Open Accès aux comptes again
Close the browser tab, open https://www.caisse-epargne.fr, and use Accès aux comptes instead of an old bookmark. If the login page loops or stays blank, open the same address in a private window: Chrome menu > New Incognito Window, or Safari > File > New Private Window.
Refresh the app session
If the Caisse d'Epargne app hangs after the login screen, close it fully and reopen it. On iPhone, swipe up from the bottom, pause, then swipe the app card up; on Android, open Settings > Apps > Caisse d'Epargne > Force stop, then open the app again.
Clear caisse-epargne.fr cookies
A bad banking cookie can keep Accès aux comptes from loading after you enter your identifier. In Chrome, go to Settings > Privacy and security > Third-party cookies > See all site data and permissions, search caisse-epargne.fr, then delete the site data. On iPhone Safari, use Settings > Safari > Advanced > Website Data, search caisse-epargne.fr, then remove it.
Repair Sécur'Pass on the app
Update the app before you retry a card payment, transfer, or online validation that is waiting on Sécur'Pass. On iPhone, open App Store > your profile picture > Apps and update Caisse d'Epargne; on Android, open Play Store > your profile picture > Manage apps and device > Manage and update it. If you reinstall the app, expect Sécur'Pass to ask for reactivation before approvals work again.
While Caisse d'Epargne is down: what to use instead
- caisse-epargne.fr in a browser If the Banxo app hangs or refuses sign-in, try the website from a desktop or mobile browser for account viewing and common online banking tasks.
- Banxo mobile app If the website is slow, the app may still let you check balances, validate operations, or send a transfer.
- Payment card or cash Use your card for purchases and withdrawals, then check the account later when online access returns.
- Your branch or adviser Contact your usual branch or adviser if the issue affects a blocked card, a time-sensitive payment, or access to your account.
Problems at the same time as Caisse d'Epargne
Since 3 November, all 4 of Caisse d'Epargne's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet4 times
- Klarmobil4 times
- Postbank4 times
- Sainsbury’s4 times
- Banco do Brasil4 times
- GOV.BR4 times
How many of Caisse d'Epargne's spikes overlapped one of theirs.
During the latest spike
Caisse d'Epargne: Wed 4 Nov, 19:31 to 19:46
- Klarmobil, outage,06:08 to 23:23
- Postbank, outage,07:08 to 21:23
- Sainsbury’s, outage,07:38 to 5 Nov 00:08
- Banco do Brasil, outage,09:38 to 20:53
- GOV.BR, outage,10:08 to 23:23
- USPS, outage,10:38 to 23:53
- eCAC, outage,11:23 to 21:23
- NFSE, outage,11:53 to 22:23
73 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Caisse d'Epargne problems
The busiest hour for reports about Caisse d'Epargne is 11:00 to 12:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.25 reports on an average day
- 01:00 to 02:00: 0.15 reports on an average day
- 02:00 to 03:00: 0.03 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0.11 reports on an average day
- 05:00 to 06:00: 0.23 reports on an average day
- 06:00 to 07:00: 0.06 reports on an average day
- 07:00 to 08:00: 0.47 reports on an average day
- 08:00 to 09:00: 0.72 reports on an average day
- 09:00 to 10:00: 0.7 reports on an average day
- 10:00 to 11:00: 0.38 reports on an average day
- 11:00 to 12:00: 0.79 reports on an average day
- 12:00 to 13:00: 0.68 reports on an average day
- 13:00 to 14:00: 0.48 reports on an average day
- 14:00 to 15:00: 0.55 reports on an average day
- 15:00 to 16:00: 0.2 reports on an average day
- 16:00 to 17:00: 0.38 reports on an average day
- 17:00 to 18:00: 0.5 reports on an average day
- 18:00 to 19:00: 0.61 reports on an average day
- 19:00 to 20:00: 0.38 reports on an average day
- 20:00 to 21:00: 0.21 reports on an average day
- 21:00 to 22:00: 0.2 reports on an average day
- 22:00 to 23:00: 0.2 reports on an average day
- 23:00 to 00:00: 0.55 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0.66 reports on an average Tuesday
- Wednesday: 61 reports on an average Wednesday
- Thursday: 1.6 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Caisse d'Epargne goes down
Caisse d'Epargne is a French retail bank in the BPCE group, used by households, professionals, associations, and local businesses through caisse-epargne.fr and the Banxo mobile app. When it has an outage, account access, transfers, card controls, or Sécur'Pass approvals can stop at the worst moment.
Login tends to fail first: the website may reject a correct password, loop on the customer area page, show a maintenance message, or leave the app stuck after biometric sign-in. Transfers and beneficiary changes can fail when authentication or Sécur'Pass validation is slow, even while balance pages still load. Card payments in shops may keep working because they do not depend on the website, but online card validation can be blocked if the approval push never reaches the phone. Problems are often partial or regional, since access can fail for one regional bank or for the customer area while other banking channels still work.
Caisse d'Epargne IP address, servers and network
- IPv4 address
- 2.59.134.75
- IPv6
- Not offered
- Network
- AS58212 · dataforest GmbH, registered in Germany
- DNS hosted by
- its own name servers (gcetech.net)
- HTTPS certificate
- Issued by Let's Encrypt, valid until 7 Dec 2026 (32 days)
- HTTP/3
- Not advertised
- Our check
- No answer within 10 seconds
Checked from our server in Frankfurt, Germany, less than an hour ago, for caisse-epargne.fr. Visitors elsewhere may see different addresses.
Caisse d'Epargne FAQ
Is Caisse d'Epargne down right now?
Why can't I sign in to my Caisse d'Epargne customer area?
Why does Sécur'Pass fail when I validate a card payment or transfer?
Why does the Banxo app stay on a loading screen or show a technical error?
Why is my balance or card payment missing from my Caisse d'Epargne account?
Service updates from @Caisse_Epargne
No posts about problems from @Caisse_Epargne in the last 14 days. The latest is from .
Contact Caisse d'Epargne support
- Help centrecaisse-epargne.fr/particuliers/bretagne-pays-de-loire/indus_vad_temp.aspx
- Websitecaisse-epargne.fr/particuliers/accueil.aspx
- X (Twitter)x.com/Caisse_Epargne
- Facebookfacebook.com/10653845964
Tip: Caisse d'Epargne doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Caisse d'Epargne
The status on this page comes from user-submitted problem reports for Caisse d'Epargne, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Caisse d'Epargne, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Caisse d'Epargne doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.