Is Deutsche GigaNetz down right now? Live status and outage tracker

Deutsche GigaNetz outages and problems

User reports, last 24 hours

39 reports in total, counted in 15-minute windows

In the last hour, 1 problem report came in for Deutsche GigaNetz, and at this time of day there are usually almost none. Over the last 24 hours there were 39 reports. Most recent reports were about broadband internet (75%) and WiFi (25%). There has been no spike in reports since 4 November. These are user reports from Germany, where most people report Deutsche GigaNetz problems.

10 5

24 h ago18 h12 h6 hNow

• NormalClose to the usual level24 h · 39 reports
• ElevatedMore than 1.5 times the usual levelNone in this chart
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

1

Same as the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

3

3 reports, 11 h ago

In the past 24 hours, 39 user reports came in for Deutsche GigaNetz. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 3 reports, about 11 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Deutsche GigaNetz in November 2026

Problem reports in November (since 4 November)

38

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Deutsche GigaNetz.

1. Broadband Internet75%
2. WiFi25%

Share of 4 recent reports that said what was wrong.

Deutsche GigaNetz problem spikes, last 30 days

Since 4 November, Deutsche GigaNetz had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services

How to fix Deutsche GigaNetz not working

Deutsche GigaNetz is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Check the Deutsche GigaNetz Wi-Fi

   Open Wi-Fi on the device and confirm it is connected to your home network. On Windows 11, go to Settings > Network & internet > Wi-Fi; on iPhone, use Settings > Wi-Fi and switch mobile data off under Settings > Cellular while you test.

2. Restart the fibre box

   Unplug the power from the fibre termination box and your router. Wait 30 seconds, plug the fibre box back in first, then plug in the router after the fibre box shows its normal power and line lights.

3. Test the router by cable

   Connect a laptop to a LAN port on the router with an Ethernet cable, then turn Wi-Fi off on that laptop. On Windows, open Terminal and run ipconfig; if you get a normal local address from the router but pages still fail, the problem is past the device.

4. Check the FRITZ!Box log

   If your Deutsche GigaNetz connection uses a FRITZ!Box, open http://fritz.box and go to System > Event Log. Look for repeated internet connection drops, DNS errors, or failed registration messages; save the wording before you contact the provider.

While Deutsche GigaNetz is down: what to use instead

• Mobile hotspot If the home fibre line is unusable, share your phone connection from Telekom, Vodafone, or o2 and pause large downloads.
• Another broadband connection A spare line from Telekom, Vodafone, o2, or 1&1 helps when you need work access and can switch Wi-Fi networks.
• Recent bill or contract Use the contact details and customer number printed there when the website login will not load.
• Router and fibre box check If only your home is affected, power-cycle the router and fibre box, then wait a few minutes before you test again.

What happens when Deutsche GigaNetz goes down

Deutsche GigaNetz IP address, servers and network

Deutsche GigaNetz FAQ