DeGiro outages and problems
User reports, last 24 hours
11 reports in total, counted in 15-minute windows
No problem reports came in for DeGiro in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 11 reports. There has been no spike in reports since 4 November. These are user reports from the Netherlands, where most people report DeGiro problems.
- NormalClose to the usual level24 h · 11 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 11 user reports came in for DeGiro. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
DeGiro in November 2026
- Problem reports in November (since 4 November)
- 11
Monthly report for November 2026
People who report a problem with DeGiro to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Geld overmaken
- Inloggen
- App
- Trading
- Portfoliobeheer
DeGiro problem spikes, last 30 days
Since 4 November, DeGiro had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix DeGiro not working
DeGiro is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach degiro.nl over your own connection, right now. Nothing is sent to us or stored.
Refresh the trading session
Close the DEGIRO app from the app switcher, open it again, and try the same portfolio or order screen. On the website, sign out at degiro.nl and sign in again; on Windows press Ctrl+R, and on Mac press Command+R to reload the tab.
Remove login blockers
Turn off a VPN for one test: on iPhone go to Settings > VPN, and on Android go to Settings > Network & internet > VPN. In Chrome, open chrome://extensions, switch off ad blockers for a test, then reload degiro.nl.
Check the security code
If the broker accepts your password but rejects the security code, open the authenticator app linked to the account and use the newest code. Fix the phone clock before another try: on iPhone go to Settings > General > Date & Time > Set Automatically, and on Android go to Settings > System > Date & time > Set time automatically.
Clear the app cache
For Chrome on desktop, open Settings > Privacy and security > Third-party cookies > See all site data and permissions, search for degiro.nl, then delete the stored data for that site. On Android, clear only the app cache with Settings > Apps > DEGIRO > Storage & cache > Clear cache; leave Clear storage alone unless you are ready to sign in again.
While DeGiro is down: what to use instead
- DeGiro website If the app freezes or will not show your portfolio, try the browser version on a trusted device.
- DeGiro app If the website stalls at login, the mobile app may still let you check positions or place an order.
- Saxo Bank Use it for a trade only if you already have an active account there, because a new broker account will not help with open orders on this service.
- Interactive Brokers It can cover market data and trading if you already use it, but keep in mind that your positions with this broker stay separate.
What happens when DeGiro goes down
DEGIRO is an online broker for Dutch investors who trade shares, ETFs, options, and other exchange products through the website and mobile app. When it has problems, you may lose access to your portfolio, cash balance, order entry, or market prices while markets are open.
Login is the first place many people notice trouble, with the app looping back to the sign-in screen or the web platform refusing a session. A partial outage can leave portfolio totals visible while order tickets, cancellations, account cash, or price updates fail to load. Problems are often partial rather than countrywide, so one device or platform may work while the other stalls. If trading is time-sensitive, try the other platform and avoid repeating the same order until you can see whether it was accepted.
DeGiro IP address, servers and network
Checking degiro.nl from our server…
DeGiro FAQ
Is DeGiro down right now?
Why can I not log in to the DeGiro app in the Netherlands?
Why are my DeGiro prices or portfolio values not updating?
Why is my iDEAL deposit to DeGiro not showing in my cash balance?
Why did DeGiro reject my order or leave it pending?
Service updates from @degiroeu
No posts about problems from @degiroeu in the last 14 days. The latest is from .
Contact DeGiro support
Tip: DeGiro doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track DeGiro
The status on this page comes from user-submitted problem reports for DeGiro, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for DeGiro, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. DeGiro doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.