Is Telekom down right now? Live status and outage tracker

Telekom outages and problems

User reports, last 24 hours

10,184 reports in total, counted in 15-minute windows

In the last hour, 39 problem reports came in for Telekom, against about 59 at this time on a usual day. Over the last 24 hours there were 10,184 reports. The last spike in reports was 2 h ago and lasted 16 min. These are user reports from Germany, where most people report Telekom problems.

600 300

24 h ago18 h12 h6 hNow

• NormalClose to the usual level21 h 15 min · 6,858 reports
• ElevatedMore than 1.5 times the usual level1 h 15 min · 844 reports
• OutageMore than twice the usual level and far above the day's average1 h 30 min · 2,482 reports
• Usual levelWhat a usual day sees at that timeAbout 59 an hour now

Reports, last hour

39

28% on the hour before

Uptime, 24 h

93.75%

1 h 30 min of outage

Last outage

18 h ago

Lasted 2 h 30 min

Busiest 15 minutes

533

533 reports, 18 h ago

In the past 24 hours, 10,184 user reports came in for Telekom. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 93.75% uptime for the day.

The most recent spike big enough to count as an outage was 18 hours ago. The busiest 15-minute window of the day had 533 reports, about 18 hours ago.

• Elevated reports
  Ended 4 h ago

  Lasted 15 min
  71peak reports
• Outage
  Ended 18 h ago

  Lasted 2 h 30 min
  533peak reports

Telekom in November 2026

Problem reports in November (since 3 November)

10,354

Most reported this month

No. 10 of 1,711

Monthly report for November 2026

People who report a problem with Telekom to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

• Mobile internet
• SMS
• Landline internet
• TV
• Calls
• Wi-Fi
• Mobile signal
• Mobile payments

Telekom problem spikes, last 30 days

Since 3 November, Telekom had 1 outage spike and 4 periods of elevated reports. The longest lasted 2 h 30 min, on 4 November.

• Elevated reports
  Thu 5 Nov, 01:01–01:18

  Lasted 16 min
  28peak reports
• Elevated reports
  Wed 4 Nov, 22:10–23:03

  Lasted 54 min
  82peak reports
• Elevated reports
  Wed 4 Nov, 14:39–15:00

  Lasted 21 min
  146peak reports
• Outage
  Wed 4 Nov, 06:53–09:23

  Lasted 2 h 30 min
  537peak reports
• Elevated reports
  Wed 4 Nov, 01:17–01:38

  Lasted 21 min
  28peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Telekom not working

Telekom is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Compare Magenta paths

   If MeinMagenta or MagentaTV fails on one phone, test the same screen once on Wi-Fi and once on mobile data. On iPhone with German menus, open Einstellungen > WLAN to turn Wi-Fi off, then open Einstellungen > Mobilfunk and switch Mobile Daten on.

2. Clear Login cookies

   A stuck Telekom Login page can be caused by bad site data in the browser. In Chrome or Edge on Windows, press Ctrl+Shift+Delete, set Time range to All time, tick Cookies and other site data and Cached images and files, then select Clear data.

3. Restart the Speedport

   For a fixed line issue, power cycle the Speedport before changing its setup. Pull the power plug, wait 30 seconds, plug it back in, and give the router time for DSL and Online to settle before you test MagentaTV or calls again.

4. Use fault help

   If one line or SIM still fails after those checks, use the official help centre at https://www.telekom.de/hilfe/hilfe-bei-stoerungen. Pick the affected area on that page and sign in if it asks, since the fault check needs the contract or line tied to your account.

While Telekom is down: what to use instead

• MeinMagenta app If the website is the only thing failing, the app can still let you check usage, bills, contract details, and booked options.
• Vodafone Germany A Vodafone mobile connection or hotspot helps if your Telekom fixed line is out and you need internet on a laptop or tablet.
• O2 Germany An O2 SIM can cover calls, texts, or mobile data when the main connection is having trouble.
• Local Wi-Fi Work Wi-Fi, home Wi-Fi from another provider, or a trusted hotspot helps when mobile data is slow or not connecting.

Problems at the same time as Telekom

Since 3 November, all 5 of Telekom's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Telekom problems

The busiest hour for reports about Telekom is 11:00 to 12:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when Telekom goes down

Telekom IP address, servers and network

Telekom FAQ

Past updates from @deutschetelekom

No posts about problems from @deutschetelekom in the last 14 days. The latest is from 11 July 2025.

Deutsche Telekom@deutschetelekom

ℹ️ Aufgrund von #Wartungsarbeiten steht euch unser Kundencenter für Festnetz von Samstag 20 Uhr bis Montag ca. 6 Uhr nicht zur Verfügung. Bitte beachtet, dass wir eure Aufträge in diesem Zeitraum – auch telefonisch – nicht buchen können. Eure Anschlüsse funktionieren wie gewohnt.

11 Jul 202580 repliesView on X

Deutsche Telekom@deutschetelekom

ℹ️ Heute Abend finden im Zeitraum von 23:00 bis 05:00 Uhr #Wartungsarbeiten am E-Mail Center statt. Während dieser Zeit sind der Versand und Empfang von E-Mails nicht möglich, zudem können vorhandene E-Mails vorübergehend nicht angezeigt werden. Wir bitten um Verständnis.

26 May 202526 repliesView on X

Deutsche Telekom@deutschetelekom

ℹ️ Aufgrund von #Wartungsarbeiten steht euch unser Kundencenter für Festnetz von Samstag 20 Uhr bis Montag ca. 6 Uhr nicht zur Verfügung. Bitte beachtet, dass wir eure Aufträge in diesem Zeitraum – auch telefonisch – nicht buchen können. Eure Anschlüsse funktionieren wie gewohnt.

11 Apr 202515 repliesView on X