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Is Dialpad down right now? Live status and outage tracker

No, Dialpad is up.

No outage detected, and no user reports in the last hour.

Live Updated just now Data refreshes every 5 minutes

Not working for you?

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

10 reports in total, counted in 15-minute windows

No problem reports came in for Dialpad in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 10 reports. Most recent reports were about phone (100%). There has been no spike in reports since 28 October. These are user reports from the US, where most people report Dialpad problems.

NormalClose to the usual level24 h · 10 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

2 reports, 21 h ago

Last 24 hours

Dialpad outages and problems

In the past 24 hours, 10 user reports came in for Dialpad. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 2 reports, about 21 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Dialpad stayed at their usual level the whole time.

This month

Dialpad in October 2026

Problem reports in October (since 28 October): 10

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Dialpad.

Phone100%

Share of 1 recent report that said what was wrong.

World map

Where Dialpad problem reports come from

The map shows where recent problem reports for Dialpad came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

Dialpad problem spikes, last 30 days

Since 28 October, Dialpad had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Dialpad not working

Dialpad is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach dialpad.com over your own connection, right now. Nothing is sent to us or stored.

Reload the Dialpad tab
Press Ctrl+R on Windows or Command+R on a Mac to reload the Dialpad tab; if you use the desktop app, quit it and start it again. A stale tab can leave calls ringing on another device and messages stuck behind.
Set your Dialpad status to Available
Click your profile picture and pick Available from the status menu. Do Not Disturb sends calls straight to voicemail, so the app can look dead to callers even when it is signed in.
Choose audio devices in Dialpad
Open Settings, then Audio & Video. Choose the microphone and speaker from the dropdowns; if callers cannot hear you, switch to the built-in mic and try a call.
Sign out of Dialpad and back in
Click your profile picture, choose Sign Out, quit the app, then reopen it and sign in again. Signing out clears a bad session when calls fail to connect or messages stop syncing. Your settings stay put.

While Dialpad is down: what to use instead

Google Voice Use it to place calls from a browser if the desktop app will not connect.
Microsoft Teams Use it for calls and chat if your workplace already runs meetings there.
Zoom Start a meeting from the desktop client when you need a quick call and the phone controls will not load.
Phone dialer Call from the mobile network when the app will not open or connect.

About

What happens when Dialpad goes down

Dialpad is a cloud phone and communications service for business calls, messaging, video meetings, and contact center queues. Support teams and front desk staff rely on it for customer calls and internal chat, so an outage interrupts conversations, meetings, voicemail, and queue work.

In an outage, calls fail first. You press call and get a failed call message, or you connect with one-way audio while chat still loads. Messaging may lag or show messages stuck on sending; voicemail can arrive late; joining a meeting can stall at the connection step; and changes to routing or queues may not apply. Problems can be regional or partial: one office can lose inbound calls while another site keeps working, and the mobile app can fail while the desktop app still connects.

Servers and network

Dialpad IP address, servers and network

Checking dialpad.com from our server…

Questions

Dialpad FAQ

Is Dialpad down right now?

The status at the top of this page shows whether reports for Dialpad are above their usual level, counted in 15-minute windows over the last 24 hours. It does not ping or probe the service. It never checks from multiple locations, so the top signal reflects reports from other people. To tell whether the problem is only on your side, try the app on a different network, such as your phone's cellular data, and see if calls or messages work there; if they do, your Wi-Fi or local setup is the likely cause.

Why does Dialpad say 'Call failed' when I dial an external number?

Most external call failures come from the number format or a calling permission on your account. Check that you dialed the full number with the correct country code, then ask your admin whether your extension can call that destination. If internal calls still work, your login and the app are not the cause.

Why won't Dialpad ring on my iPhone when the app is closed?

iOS can suspend the app in the background, so a closed app may not ring if notifications or background refresh are off. Check the phone's notification settings for the app and turn off Focus or Do Not Disturb before you test with the app open. If it rings only when open, the problem is local to the phone.

Can I use Dialpad in a web browser without installing the desktop app?

Yes, you can use the web app in a supported browser for calls and meetings without installing the desktop client. Some things, like screen sharing or notifications, may behave differently, so test the browser before you rely on it for a full shift. If the browser blocks your mic or camera, fix that permission first.

What should I do if Dialpad says my payment failed?

A failed payment can put the account on hold, which may block outbound calling or admin changes until the balance is settled. Ask the billing owner to update the card in the account's billing section, then confirm the invoice shows as paid. If the app still blocks you, have an admin check your user permissions.

For your site

Put the Dialpad status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/dialpad/"><img src="https://isitdownrightnow.app/badge/dialpad.svg" alt="Dialpad status" height="20"></a>

Markdown, for README files

[![Dialpad status](https://isitdownrightnow.app/badge/dialpad.svg)](https://isitdownrightnow.app/services/dialpad/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Dialpad

The status on this page comes from user-submitted problem reports for Dialpad, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Dialpad, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Dialpad doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.