Is Zzoomm down right now? Live status and outage tracker

Zzoomm outages and problems

User reports, last 24 hours

40 reports in total, counted in 15-minute windows

No problem reports came in for Zzoomm in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 40 reports. Most recent reports were about broadband internet (93%) and WiFi (7%). The last spike in reports was 30 h ago and lasted 26 min. These are user reports from the UK, where most people report Zzoomm problems.

10 5

24 h ago18 h12 h6 hNow

• NormalClose to the usual level24 h · 40 reports
• ElevatedMore than 1.5 times the usual levelNone in this chart
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

0

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

4

4 reports, 19 h ago

In the past 24 hours, 40 user reports came in for Zzoomm. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 4 reports, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Zzoomm in November 2026

Problem reports in November (since 9 November)

129

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Zzoomm.

1. Broadband Internet93%
2. WiFi7%

Share of 14 recent reports that said what was wrong.

Where Zzoomm problem reports come from

The map shows where recent problem reports for Zzoomm came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

Zzoomm problem spikes, last 30 days

Since 9 November, Zzoomm had no outage spikes, but 2 periods of elevated reports. The longest lasted 26 min, on 10 November.

• Elevated reports
  Tue 10 Nov, 21:22–21:48

  Lasted 26 min
  10peak reports
• Elevated reports
  Tue 10 Nov, 04:14–04:33

  Lasted 19 min
  10peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 9 November 2026. Monthly reports for all services

How to fix Zzoomm not working

Zzoomm is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Test a second device on Zzoomm

   Open a web browser on a phone or laptop that is not the affected one and load a site over the same Zzoomm Wi-Fi; on an iPhone, check Settings > Wi-Fi to confirm the network name. If that device also fails, the router or line is the likely cause; if it works, focus on the first device.

2. Rejoin the Zzoomm Wi-Fi

   On the affected device, forget and rejoin the network: on iPhone or iPad, open Settings > Wi-Fi > tap the info button next to the network > Forget This Network; on Windows, open Settings > Network & internet > Wi-Fi > Manage known networks > select the network > Forget. Rejoin with the Wi-Fi password and open a site to test.

3. Power-cycle the Zzoomm router

   Power-cycle the router: unplug its power lead and leave it off for 30 seconds before reconnecting it. Wait for the lights to settle, which can take a few minutes, then test a wired and a Wi-Fi connection if you can.

4. Ping the Zzoomm line

   Run a ping test from the affected device: on Windows, open Command Prompt and run `ping 1.1.1.1`; on a Mac, open Terminal and run `ping -c 4 1.1.1.1`. If you get replies, the line reaches the internet and the fault is more likely local; if it times out, contact Zzoomm support with the result.

While Zzoomm is down: what to use instead

• Mobile data Use your phone's mobile data for email, maps and messages while the home connection is out.
• Phone hotspot Turn your phone into a hotspot so a laptop or tablet can get online for work or school tasks.
• Public Wi-Fi Use a trusted public Wi-Fi network for quick tasks if mobile signal is weak where you are.
• Offline copies Download tickets, maps or documents before you leave home so you can still get to them without a connection.

Problems at the same time as Zzoomm

Since 9 November, all 2 of Zzoomm's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Zzoomm problems

The busiest hour for reports about Zzoomm is 22:00 to 23:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 36 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when Zzoomm goes down

Zzoomm IP address, servers and network

Zzoomm FAQ

Service updates from @zzoommfullfibre

No posts about problems from @zzoommfullfibre in the last 14 days. The latest is from .