Is PayByPhone down right now? Live status and outage tracker

PayByPhone outages and problems

User reports, last 24 hours

4 reports in total, counted in 15-minute windows

No problem reports came in for PayByPhone in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 4 reports. Most recent reports were about funds transfer (50%) and app (50%). The last spike in reports was 109 h ago and lasted 1 h 3 min. These are user reports from the UK, where most people report PayByPhone problems.

10 5

24 h ago18 h12 h6 hNow

• NormalClose to the usual level24 h · 4 reports
• ElevatedMore than 1.5 times the usual levelNone in this chart
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

0

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

2

2 reports, 18 h ago

In the past 24 hours, 4 user reports came in for PayByPhone. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 2 reports, about 18 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

PayByPhone in November 2026

Problem reports in November (since 7 November)

91

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for PayByPhone.

1. Funds Transfer50%
2. App50%

Share of 2 recent reports that said what was wrong.

Where PayByPhone problem reports come from

The map shows where recent problem reports for PayByPhone came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

PayByPhone problem spikes, last 30 days

Since 7 November, PayByPhone had 1 outage spike.

• Outage
  Sat 7 Nov, 13:59–15:02

  Lasted 1 h 3 min
  18peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

• The UK86
• France0

Country history starts on 6 November 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 7 November 2026. Monthly reports for all services

How to fix PayByPhone not working

PayByPhone is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Retry PayByPhone on mobile data

   Open Control Center on iPhone or Quick Settings on Android, turn off Wi-Fi, then reopen PayByPhone over mobile data. A public Wi-Fi sign-in page can block the app's connection, so this swap is the fastest test.

2. Force quit and reopen PayByPhone

   On iPhone, swipe up from the bottom and swipe the PayByPhone card away; on Android, open Settings > Apps > PayByPhone > Force stop. Open the app again and try the same parking session. This clears a stuck screen without touching your saved vehicle or card.

3. Allow location for PayByPhone

   If PayByPhone will not load the parking location, open iPhone Settings > Privacy & Security > Location Services > PayByPhone and pick While Using, or open Android Settings > Apps > PayByPhone > Permissions > Location and allow it. Return to the app and start the session again.

4. Reinstall PayByPhone and check saved details

   Reinstall PayByPhone from the App Store or Google Play and sign in with the same account. Before you pay, check that the saved vehicle registration and payment card are still there; a missing plate or card will stop the session.

While PayByPhone is down: what to use instead

• RingGo Use it at car parks that accept RingGo; it is a separate UK parking app and can get you paid when the app will not load.
• APCOA Connect Use it at APCOA car parks that list Connect; it gives you another payment route when the app is failing.
• Parking payment machine Pay at the machine with a card or coins if the car park has one; it avoids the app and works when mobile data is patchy.
• PayByPhone website Open the site in a mobile browser instead of the app; it helps when the app itself crashes or will not open.

Problems at the same time as PayByPhone

Since 7 November, PayByPhone's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

What happens when PayByPhone goes down

PayByPhone IP address, servers and network

PayByPhone FAQ