Is Vivo down right now? Live status and outage tracker

Vivo outages and problems

User reports, last 24 hours

3,683 reports in total, counted in 15-minute windows

In the last hour, 90 problem reports came in for Vivo, against about 54 at this time on a usual day. Over the last 24 hours there were 3,683 reports. Most recent reports were about mobile internet (42%) and broadband internet (36%). The last spike in reports was just now and lasted 15 min. These are user reports from Brazil, where most people report Vivo problems.

400 200

24 h ago18 h12 h6 hNow

• NormalClose to the usual level15 h 15 min · 1,011 reports
• ElevatedMore than 1.5 times the usual level7 h · 1,096 reports
• OutageMore than twice the usual level and far above the day's average1 h 45 min · 1,576 reports
• Usual levelWhat a usual day sees at that timeAbout 54 an hour now

Reports, last hour

90

8% on the hour before

Uptime, 24 h

92.71%

1 h 45 min of outage

Last outage

6 h ago

Lasted 3 h

Busiest 15 minutes

349

349 reports, 8 h ago

In the past 24 hours, 3,683 user reports came in for Vivo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 92.71% uptime for the day.

The most recent spike big enough to count as an outage was 8 hours ago. The busiest 15-minute window of the day had 349 reports, about 8 hours ago.

• Elevated reports
  Ended 45 min ago

  Lasted 30 min
  27peak reports
• Elevated reports
  Ended 3 h ago

  Lasted 2 h 45 min
  60peak reports
• Outage
  Ended 6 h ago

  Lasted 3 h
  349peak reports
• Elevated reports
  Ended 10 h ago

  Lasted 45 min
  40peak reports
• Elevated reports
  Ended 12 h ago

  Lasted 15 min
  39peak reports

Vivo in November 2026

Problem reports in November (since 3 November)

3,939

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Vivo.

1. Mobile Internet42%
2. Broadband Internet36%
3. Mobile Signal10%
4. WiFi8%
5. Texting / SMS2%
6. Voice calls1%

Share of 910 recent reports that said what was wrong.

Where Vivo problem reports come from

The map shows where recent problem reports for Vivo came from in Brazil. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

Vivo problem spikes, last 30 days

Since 3 November, Vivo had 1 outage spike and 14 periods of elevated reports. The longest lasted 3 h, on 4 November.

• Elevated reports
  Thu 5 Nov, 02:42–02:57

  Lasted 15 min
  24peak reports
• Elevated reports
  Thu 5 Nov, 01:48–02:18

  Lasted 30 min
  33peak reports
• Elevated reports
  Wed 4 Nov, 21:33–00:18

  Lasted 2 h 45 min
  73peak reports
• Outage
  Wed 4 Nov, 17:48–20:48

  Lasted 3 h
  361peak reports
• Elevated reports
  Wed 4 Nov, 16:18–17:03

  Lasted 45 min
  46peak reports
• Elevated reports
  Wed 4 Nov, 15:18–15:33

  Lasted 15 min
  44peak reports
• Elevated reports
  Wed 4 Nov, 14:33–14:48

  Lasted 15 min
  41peak reports
• Elevated reports
  Wed 4 Nov, 13:03–14:03

  Lasted 1 h
  57peak reports

7 earlier spikes in this period.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Vivo not working

Vivo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Vivo.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While Vivo is down: what to use instead

• Meu Vivo app Use the app if the website stalls, since account login, bill viewing, and plan details may still work there.
• Vivo website Try the website from a browser if the app freezes or will not open past the sign-in screen.
• Bank app payment Pay an existing bill or barcode through your bank app if the account area will not load at payment time.
• Another connection Use Wi-Fi from another provider or a second SIM from Claro or TIM if mobile data or calls on the service are failing.

Problems at the same time as Vivo

Since 3 November, all 15 of Vivo's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Vivo problems

The busiest hour for reports about Vivo is 00:00 to 01:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

Vivo IP address, servers and network

Service updates from @vivobr

No posts about problems from @vivobr in the last 14 days. The latest is from .