Skyward outages and problems
User reports, last 24 hours
8 reports in total, counted in 15-minute windows
In the last hour, 5 problem reports came in for Skyward, and at this time of day there are usually almost none. Over the last 24 hours there were 8 reports. The last spike in reports was 35 h ago and lasted 39 min. These are user reports from the US, where most people report Skyward problems.
- NormalClose to the usual level24 h · 8 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 8 user reports came in for Skyward. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 30 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
Skyward in November 2026
- Problem reports in November (since 6 November)
- 174
Monthly report for November 2026
People who report a problem with Skyward to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Courses
Where Skyward problem reports come from
The map shows where recent problem reports for Skyward came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Skyward problem spikes, last 30 days
Since 6 November, Skyward had 1 outage spike.
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: no data
- Thu 29 Oct: no data
- Fri 30 Oct: no data
- Sat 31 Oct: no data
- Sun 1 Nov: no data
- Mon 2 Nov: no data
- Tue 3 Nov: no data
- Wed 4 Nov: no data
- Thu 5 Nov: no data
- Fri 6 Nov: 3 reports
- Sat 7 Nov: 48 reports
- Sun 8 Nov: 5 reports
- Mon 9 Nov: 20 reports
- Tue 10 Nov: 89 reports (outage spike that day)
- Wed 11 Nov: 4 reports
- Thu 12 Nov: 5 reports
-
Outage
Tue 10 Nov, 16:06–16:45Lasted 39 min48peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 November 2026. Monthly reports for all services
How to fix Skyward not working
Skyward is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach skyward.com over your own connection, right now. Nothing is sent to us or stored.
Reload Family Access or Student Access
Reload the district login page and sign out, then sign back in to Family Access or Student Access. If the page hangs on a blank screen or throws a session error, close the tab and open a fresh one before trying again.
Open a private Skyward login window
Open a private window from Chrome's three-dot menu: New Incognito Window, or from Safari's File > New Private Window. Load the district login link there; a clean session rules out stale cookies and extensions, so clear the district site's cookies and cache in your normal browser if the private window works.
Test the login on another network
Move the device to another Wi-Fi network or turn off the VPN and proxy settings, then reload the district login page. School filters and home routers can block sign-in redirects, so test on a phone hotspot if the page still times out.
Contact your district's Skyward administrator
Write down the exact error text, the page you land on, the time it happens, and whether the sign-in loop repeats, then contact your district's Skyward administrator or school office. They can check your Family Access or Student Access permissions and confirm whether the district has a local outage.
While Skyward is down: what to use instead
- School office phone Call your school's main office for attendance and fee questions when the portal will not load.
- Teacher email If you need an assignment detail and the app is unavailable, use the teacher's school email address from the class page or office.
- District website Use your district's own site for calendars and office contact details while the service is down.
- Family Access website Open the browser version of Family Access if the mobile app is the part that fails; the same account details apply.
Problems at the same time as Skyward
Since 6 November, Skyward's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Skyward: Tue 10 Nov, 16:06 to 16:45
- IRCTC, outage,04:47 to 20:49
- Westpac, outage,05:38 to 11 Nov 08:59
- DHL, outage,05:43 to 19:38
- GCash, outage,06:00 to 17:27
- Caixa Econômica Federal, outage,10:19 to 20:25
- login.gov.pl, outage,11:03 to 18:16
- SFR, outage,11:20 to 21:37
- The Division, outage,11:48 to 17:11
84 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Skyward problems
The busiest hour for reports about Skyward is 23:00 to 00:00 Central European time, and the busiest day is Saturday.
By hour of the day
- 00:00 to 01:00: 0.25 reports on an average day
- 01:00 to 02:00: 0.22 reports on an average day
- 02:00 to 03:00: 0.21 reports on an average day
- 03:00 to 04:00: 0.2 reports on an average day
- 04:00 to 05:00: 0.22 reports on an average day
- 05:00 to 06:00: 0.09 reports on an average day
- 06:00 to 07:00: 0.03 reports on an average day
- 07:00 to 08:00: 0 reports on an average day
- 08:00 to 09:00: 0 reports on an average day
- 09:00 to 10:00: 0.03 reports on an average day
- 10:00 to 11:00: 0 reports on an average day
- 11:00 to 12:00: 0 reports on an average day
- 12:00 to 13:00: 0.03 reports on an average day
- 13:00 to 14:00: 0 reports on an average day
- 14:00 to 15:00: 0.17 reports on an average day
- 15:00 to 16:00: 0.3 reports on an average day
- 16:00 to 17:00: 0.11 reports on an average day
- 17:00 to 18:00: 0.29 reports on an average day
- 18:00 to 19:00: 0.27 reports on an average day
- 19:00 to 20:00: 0.09 reports on an average day
- 20:00 to 21:00: 0.14 reports on an average day
- 21:00 to 22:00: 0.11 reports on an average day
- 22:00 to 23:00: 0.16 reports on an average day
- 23:00 to 00:00: 0.38 reports on an average day
By day of the week
- Monday: 3.7 reports on an average Monday
- Tuesday: 5.7 reports on an average Tuesday
- Wednesday: 0.8 reports on an average Wednesday
- Thursday: 1.2 reports on an average Thursday
- Friday: 0.6 reports on an average Friday
- Saturday: 9.6 reports on an average Saturday
- Sunday: 1 report on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 36 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Skyward goes down
Skyward is a US K-12 school administration system. The service holds grades, attendance, schedules, and payroll records; parents, students, teachers, and district staff use Family Access and Employee Access to reach them, while the status at the top shows whether problem reports from people using the service are above their usual level, counted in 15-minute windows over the last 24 hours; those reports go to a public outage-reporting service, and this site collects none of them.
Sign-in tends to stall first. Family Access may loop back to the login page, and the mobile app can fail before the dashboard loads; grades and attendance pages then time out or show old data, so you may get a blank report card while a teacher cannot save a class roster. Schedules and assignment downloads break next, and district payroll or state reporting files can sit unsent. Outages are often partial, with one district, one school, one portal, or one app failing while the rest of the service still responds.
Skyward IP address, servers and network
- IPv4 address
- 12.28.97.7
- IPv6
- Not offered
- Network
- AS7018 · AT&T Enterprises, LLC, registered in the United States
- DNS hosted by
- Microsoft Azure DNS
- HTTP/3
- Not advertised
- Our check
- No answer within 10 seconds
Checked from our server in Frankfurt, Germany, 38 h ago, for skyward.com. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
None of the 12 locations got an answer from skyward.com (connection timed out). Our own check from Frankfurt got no answer either, 38 h ago. Some sites drop automated checks from particular data-centre servers, so this alone doesn't mean people there can't reach it; the live reports above show what users see.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Connection timed out | – | – |
| ViennaAustria | Connection timed out | – | – |
| MilanItaly | Connection timed out | – | – |
| ParisFrance | Connection timed out | – | – |
| AmsterdamNetherlands | Connection timed out | – | – |
| MadridSpain | Connection timed out | – | – |
| WarsawPoland | Connection timed out | – | – |
| DallasUSA | Connection timed out | – | – |
| Los AngelesUSA | Connection timed out | – | – |
| São PauloBrazil | Connection timed out | – | – |
| SingaporeSingapore | Connection timed out | – | – |
| TokyoJapan | Connection timed out | – | – |
Checked with check-host.net from its servers in these cities 38 h ago, for skyward.com. Time is how long each server took to load the page.
Skyward FAQ
Is Skyward down right now?
Why does Family Access show a blank page or spin after I sign in?
Why does the Skyward Mobile Access app say my login is invalid when the website works?
Why are grades or attendance missing from Family Access?
Can I pay school fees or add lunch money through Skyward?
Service updates from @Skyward_Inc
No posts about problems from @Skyward_Inc in the last 14 days. The latest is from .
Contact Skyward support
Tip: Skyward doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Skyward status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/skyward/"><img src="https://isitdownrightnow.app/badge/skyward.svg" alt="Skyward status" height="20"></a>[](https://isitdownrightnow.app/services/skyward/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/skyward/" title="Skyward status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/skyward/">Skyward status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/skyward/"><img src="https://isitdownrightnow.app/share/skyward.png" alt="Skyward status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/skyward/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Skyward
The status on this page comes from user-submitted problem reports for Skyward, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Skyward, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Skyward doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.