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Cogeco cogeco.ca

Is Cogeco down right now? Live status and outage tracker

No, Cogeco is up.

No widespread outage detected. 4 user reports in the last hour is within the normal range.

Live Last spike 4 h ago Updated 3 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 92 flowing 1 slow (elevated) 3 jammed (outage)

User reports, last 24 hours

454 reports in total, counted in 15-minute windows

In the last hour, 4 problem reports came in for Cogeco, against about 3 at this time on a usual day. Over the last 24 hours there were 454 reports. Most recent reports were about WiFi (48%) and broadband internet (38%). The last spike in reports was 4 h ago and lasted 45 min. These are user reports from Canada, where most people report Cogeco problems.

NormalClose to the usual level23 h · 379 reports
ElevatedMore than 1.5 times the usual level15 min · 13 reports
OutageMore than twice the usual level and far above the day's average45 min · 62 reports
Usual levelWhat a usual day sees at that timeAbout 3 an hour now

Reports, last hour

50% on the hour before

Uptime, 24 h

96.88%

45 min of outage

Last outage

4 h ago

Lasted 45 min

Busiest 15 minutes

23 reports, 4 h ago

Last 24 hours

Cogeco outages and problems

In the past 24 hours, 454 user reports came in for Cogeco. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day.

The most recent spike big enough to count as an outage was 4 hours ago. The busiest 15-minute window of the day had 23 reports, about 4 hours ago.

Outage

Ended 4 h ago

Lasted 45 min

23peak reports
Elevated reports

Ended 16 h ago

Lasted 15 min

13peak reports

This month

Cogeco in October 2026

Problem reports in October (since 28 October): 455

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Cogeco.

WiFi48%
Broadband Internet38%
Fixed Wireless Internet7%
Email3%
Billing3%

Share of 60 recent reports that said what was wrong.

Last 30 days

Cogeco problem spikes, last 30 days

Since 28 October, Cogeco had 1 outage spike and 1 period of elevated reports. The longest lasted 45 min, on 29 October.

Outage

Thu 29 Oct, 05:15–06:00

Lasted 45 min

29peak reports
Elevated reports

Wed 28 Oct, 17:30–17:45

Lasted 15 min

14peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix Cogeco not working

Cogeco is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach cogeco.ca over your own connection, right now. Nothing is sent to us or stored.

Check Cogeco's report level
Look at the status at the top of this page. A report level above the usual mark points to a problem outside your home; a normal level points to your line or device.
Restart the modem and router
Unplug the modem power lead, wait 30 seconds, plug it back in, then do the same for the router if it is separate. Let the lights settle for two minutes before you test a website.
Test an Ethernet connection
Connect a laptop to the router or modem with an Ethernet cable and open a website. If the wired link works but Wi-Fi drops, open your device Wi-Fi settings and reconnect to the correct 2.4 GHz or 5 GHz name. That rules out Wi-Fi.
Contact Cogeco with modem details
Write down the modem light colours and any error message you see on screen. Contact support through the help centre and keep the note handy. Ask support to test the line from their side, because a reboot or Wi-Fi change cannot clear a fault outside your home.

While Cogeco is down: what to use instead

Mobile hotspot Your phone can carry the laptop through an hour of email and a short call, and it will burn cellular data doing it.
Official outage page Load it over cellular data before you crawl behind the TV stand, since it shows whether reports are running above the usual level.
Help centre The reset and reconnect steps for your service live here, and you can open a support request from the same page if they change nothing.
Library or cafe Wi-Fi Public Wi-Fi covers the upload or the call that cannot wait until tomorrow.

Same time

Problems at the same time as Cogeco

Since 28 October, all 2 of Cogeco's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

Most often at the same time

How many of Cogeco's spikes overlapped one of theirs.

During the latest spike

Cogeco: Thu 29 Oct, 05:15 to 06:00

47 more services. Red dot: outage. Amber dot: elevated reports.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

Busiest times

When people report Cogeco problems

The busiest hour for reports about Cogeco is 17:00 to 18:00 Central European time, and the busiest day is Wednesday.

By hour of the day

By day of the week

Each bar is the average number of user reports in that hour, or on that day of the week, from 22 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

About

What happens when Cogeco goes down

Cogeco is a Canadian internet and TV provider. Households and small businesses rely on it for web access and streaming, so an outage cuts those connections at once.

When the line drops, you lose web browsing and app loading first; video streaming stalls, and home phone calls can drop or fail to connect. Your router can stay lit while pages time out. The failure can be regional, such as a neighborhood node or a street, and many reports are partial: one service or one area fails while another stays up. The status at the top shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours; it does not test the network itself.

Servers and network

Cogeco IP address, servers and network

Checking cogeco.ca from our server…

Questions

Cogeco FAQ

Is Cogeco down right now?

The status at the top of this page shows whether problem reports for Cogeco are above their usual level; it does not test your line or your account. If you want a confirmed outage, check Cogeco's official status page. To see whether the trouble is only on your side, try a second device on the same Wi-Fi and then switch that device to mobile data; if both fail the same way, look at your modem or router.

Why does my Cogeco internet drop on Wi-Fi but work with an Ethernet cable?

A wired connection that stays up points to the Wi-Fi side: distance, walls, interference, or a router that is failing under load. Test a second device close to the router and restart the modem and router before you blame the line. If the wired link also drops, the trouble is upstream or in your modem, so check the official status page.

Why can't I sign in to My Account or Cogeco email?

Start with caps lock and the password reset link; if the same sign-in error follows you to a phone on mobile data, the account or service is the likely cause. Clear the browser cache only after that test.

How do I pay my Cogeco bill when My Account will not load?

Do not keep retrying the same tab. Try a different browser or a phone on mobile data first; a local connection problem can make My Account look broken. If the page still fails, use the help centre to find the billing contact option and pay through the method it lists.

Why does one Cogeco TV box show a signal problem while the others work?

A single failing box usually means the coax cable or that box itself; the rest of the home is still getting a signal. Check the cable at the wall and restart the box, then compare the same channel on a working TV. If only that box is affected, book service for the box or the outlet instead of treating it as a whole-home outage.

For your site

Put the Cogeco status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/cogeco/"><img src="https://isitdownrightnow.app/badge/cogeco.svg" alt="Cogeco status" height="20"></a>

Markdown, for README files

[![Cogeco status](https://isitdownrightnow.app/badge/cogeco.svg)](https://isitdownrightnow.app/services/cogeco/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Cogeco

The status on this page comes from user-submitted problem reports for Cogeco, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Cogeco, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Cogeco's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.