Nebula outages and problems
User reports, last 24 hours
20 reports in total, counted in 15-minute windows
No problem reports came in for Nebula in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 20 reports. The last spike in reports was 91 h ago and lasted 26 min. These are user reports from the US, where most people report Nebula problems.
- NormalClose to the usual level24 h · 20 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 20 user reports came in for Nebula. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 6 reports, about 6 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Nebula in November 2026
- Problem reports in November (since 7 November)
- 104
Monthly report for November 2026
People who report a problem with Nebula to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Server Connection
- Video Streaming
Nebula problem spikes, last 30 days
Since 7 November, Nebula had 2 outage spikes. The longest lasted 43 min, on 7 November.
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: no data
- Thu 29 Oct: no data
- Fri 30 Oct: no data
- Sat 31 Oct: no data
- Sun 1 Nov: no data
- Mon 2 Nov: no data
- Tue 3 Nov: no data
- Wed 4 Nov: no data
- Thu 5 Nov: no data
- Fri 6 Nov: no data
- Sat 7 Nov: 46 reports (outage spike that day)
- Sun 8 Nov: 36 reports (outage spike that day)
- Mon 9 Nov: 1 report
- Tue 10 Nov: 1 report
- Wed 11 Nov: 19 reports
- Thu 12 Nov: 1 report
-
Outage
Sun 8 Nov, 08:03–08:29Lasted 26 min35peak reports
-
Outage
Sat 7 Nov, 10:14–10:57Lasted 43 min25peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 7 November 2026. Monthly reports for all services
How to fix Nebula not working
Nebula is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach nebula.tv over your own connection, right now. Nothing is sent to us or stored.
Reload Nebula in a private window
Reload the page once, then open the same video in an incognito or private window. If playback works there, clear cookies and site data for nebula.tv in your browser's site settings and turn off extensions or content blockers for it.
Sign out and back in on the app
Open the app's profile or Settings menu and sign out, then sign back in. A stale session can stop playback even when the website plays fine; signing in again usually clears it.
Try another network and device
Switch from Wi-Fi to a mobile hotspot, or run the same video on another computer or TV. If the second device plays, the problem is local to the first; restart that device and update the app from its store.
Reinstall the app and free up bandwidth
Delete the app and reinstall it from the App Store or Google Play. Sign back in when it finishes, then close other tabs or apps that use bandwidth. Use an Ethernet cable.
While Nebula is down: what to use instead
- Nebula in a browser Open the site in a browser when the app will not load or keeps stalling, since the two can fail on their own.
- Downloaded videos Anything you saved for offline viewing still plays without a connection, which covers a quiet evening.
- YouTube Many of the same creators post clips and full videos there, so you can keep up with a channel while the app is out.
- CuriosityStream If you came for documentary and explainer series, this one carries a similar shelf of educational shows.
Problems at the same time as Nebula
Since 7 November, all 2 of Nebula's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
How many of Nebula's spikes overlapped one of theirs.
During the latest spike
Nebula: Sun 8 Nov, 08:03 to 08:29
- Pix, outage,6 Nov 22:44 to 08:14
- Converge ICT, outage,02:48 to 08:55
- Vivo, outage,03:33 to 13:07
- Shaw, outage,03:55 to 11:46
- Rogers, outage,04:06 to 09:16
- Astound, outage,05:14 to 09:10
- Vanguard, outage,06:16 to 08:06
- IRCTC, outage,06:38 to 09:37
16 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Nebula goes down
Nebula is a subscription streaming service for creator-led videos and originals, and US subscribers use its website and apps for on-demand viewing. An outage interrupts sign-in and playback, so the video you opened the app for never starts.
Sign-in can fail first. On the web player, thumbnails and menus may still appear while the video stalls on a spinner or returns to the play button. In the TV and mobile apps, opening a title can show a generic playback error, and your continue-watching row may come up empty. Problems are often partial, so one app or a few titles can fail while other parts of the service still load, and a regional network issue can look the same from where you sit.
Nebula IP address, servers and network
- IPv4 addresses
- 104.26.2.30
Show all 3
- 104.26.3.30
- 172.67.73.113
- IPv6 addresses
- 2606:4700:20::681a:21e
Show all 3
- 2606:4700:20::681a:31e
- 2606:4700:20::ac43:4971
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by Google Trust Services, valid until 1 Jan 2027 (50 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 78 ms
Checked from our server in Frankfurt, Germany, 17 h ago, for nebula.tv. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
All 12 locations got an answer from nebula.tv. Fastest from Warsaw (26 ms), slowest from São Paulo (143 ms). Every location connected through Cloudflare, Inc. (AS13335), using 3 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 79 ms | 104.26.2.30 |
| ViennaAustria | Up | 93 ms | 104.26.2.30 |
| MilanItaly | Up | 78 ms | 172.67.73.113 |
| ParisFrance | Up | 74 ms | 172.67.73.113 |
| AmsterdamNetherlands | Up | 49 ms | 104.26.2.30 |
| MadridSpain | Up | 33 ms | 104.26.3.30 |
| WarsawPoland | Up | 26 ms | 172.67.73.113 |
| DallasUSA | Up | 57 ms | 172.67.73.113 |
| Los AngelesUSA | Up | 66 ms | 172.67.73.113 |
| São PauloBrazil | Up | 143 ms | 172.67.73.113 |
| SingaporeSingapore | Up | 78 ms | 104.26.2.30 |
| TokyoJapan | Up | 73 ms | 172.67.73.113 |
Checked with check-host.net from its servers in these cities 17 h ago, for nebula.tv. Time is how long each server took to load the page.
Nebula FAQ
Is Nebula down right now?
Why does the Nebula app buffer on my TV but play fine on my phone?
Can I use one Nebula account on a phone and a TV at the same time?
Why does Nebula say my subscription is inactive when I just paid?
Why do some Nebula videos show a playback error on my browser but not in the app?
Service updates from @WatchNebula
No posts about problems from @WatchNebula in the last 14 days. The latest is from .
Contact Nebula support
Tip: Nebula doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Nebula
The status on this page comes from user-submitted problem reports for Nebula, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Nebula, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Nebula doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.