Starz outages and problems
User reports, last 24 hours
2 reports in total, counted in 15-minute windows
No problem reports came in for Starz in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 2 reports. Most recent reports were about video streaming (100%). There has been no spike in reports since 7 November. These are user reports from the US, where most people report Starz problems.
- NormalClose to the usual level24 h · 2 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 2 user reports came in for Starz. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 12 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Starz in November 2026
- Problem reports in November (since 7 November)
- 48
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Starz.
Share of 1 recent report that said what was wrong.
Where Starz problem reports come from
The map shows where recent problem reports for Starz came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Starz problem spikes, last 30 days
Since 7 November, Starz had no outage spikes or periods of elevated reports.
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: no data
- Thu 29 Oct: no data
- Fri 30 Oct: no data
- Sat 31 Oct: no data
- Sun 1 Nov: no data
- Mon 2 Nov: no data
- Tue 3 Nov: no data
- Wed 4 Nov: no data
- Thu 5 Nov: no data
- Fri 6 Nov: no data
- Sat 7 Nov: 13 reports
- Sun 8 Nov: 18 reports
- Mon 9 Nov: 8 reports
- Tue 10 Nov: 5 reports
- Wed 11 Nov: 3 reports
- Thu 12 Nov: 1 report
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 7 November 2026. Monthly reports for all services
How to fix Starz not working
Starz is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach starz.com over your own connection, right now. Nothing is sent to us or stored.
Force quit the Starz app
On iPhone or iPad, swipe up from the bottom edge, then swipe the Starz card up to close it. On Android, open Recents and swipe the app away, then open Starz again.
Try Starz on another connection
Turn off Wi-Fi on your phone or tablet and play the same Starz video over cellular data. If it works, the home network is the problem; restart the router and try the original device again.
Clear the Starz app cache on Android
Open Settings > Apps > Starz > Storage & cache, then tap Clear cache. Do not tap Clear data unless you want to sign in again, because that removes your account details from the device.
Reinstall the Starz app
Delete the app from your device, then install it again from the App Store or Google Play. Open Starz and sign in with the same email and password; a fresh install clears a corrupted app file that a restart cannot fix.
While Starz is down: what to use instead
- Starz website When the app will not open or cast, go to starz.com in a browser and sign in with the same account.
- Netflix Use it for another catalog when you just need something to watch and are not set on a particular title.
- Prime Video Rent or buy one film there when you only need a single title and do not want another monthly service.
- Hulu Switch to it for network shows and films while the outage clears if those are enough for the evening.
What happens when Starz goes down
Starz is a US streaming service known for its original shows and film library. Subscribers rely on it for on-demand movies and series, so an outage interrupts viewing across web browsers, mobile apps, and TV platforms.
When Starz has problems, the app or website often fails to load the main interface, leaving a blank screen or a spinning loading icon. Login can stall, and previously downloaded titles sometimes become unavailable for offline viewing. Playback errors are common, with streams freezing or displaying an error message about content being temporarily inaccessible. These issues usually appear widespread, affecting users on multiple devices and internet providers at once.
Starz IP address, servers and network
- IPv4 addresses
- 18.245.86.14
Show all 4
- 18.245.86.27
- 18.245.86.55
- 18.245.86.73
- IPv6
- Not offered
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon CloudFront · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (cscdns.net)
- HTTPS certificate
- Issued by Amazon, valid until 24 Mar 2027 (131 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 316 ms
Checked from our server in Frankfurt, Germany, 43 h ago, for www.starz.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
11 of 12 locations got an answer from starz.com. Fastest from Los Angeles (82 ms), slowest from Singapore (767 ms). Every location connected through Amazon.com, Inc. (AS16509), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 285 ms | 3.33.196.235 |
| ViennaAustria | Up · HTTP 301 | 321 ms | 3.33.196.235 |
| MilanItaly | Up · HTTP 301 | 318 ms | 3.33.196.235 |
| ParisFrance | Up · HTTP 301 | 265 ms | 3.33.196.235 |
| AmsterdamNetherlands | Up · HTTP 301 | 259 ms | 3.33.196.235 |
| MadridSpain | No result | – | – |
| WarsawPoland | Up · HTTP 301 | 389 ms | 3.33.196.235 |
| DallasUSA | Up · HTTP 301 | 102 ms | 15.197.213.201 |
| Los AngelesUSA | Up · HTTP 301 | 82 ms | 3.33.196.235 |
| São PauloBrazil | Up · HTTP 301 | 342 ms | 15.197.213.201 |
| SingaporeSingapore | Up · HTTP 301 | 767 ms | 3.33.196.235 |
| TokyoJapan | Up · HTTP 301 | 326 ms | 15.197.213.201 |
Checked with check-host.net from its servers in these cities 43 h ago, for starz.com. Time is how long each server took to load the page.
Starz FAQ
Is Starz down right now?
Why does Starz say a title is not available in my area?
Why does Starz playback fail on my Roku or Fire TV?
I canceled Starz but I was still charged. What should I check?
Can I download Starz episodes to watch offline?
Service updates from @starz
No posts about problems from @starz in the last 14 days. The latest is from .
Contact Starz support
Tip: Starz doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Starz
The status on this page comes from user-submitted problem reports for Starz, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Starz, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Starz doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.