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TestOut w3.testout.com Live · Operational

Is TestOut down right now? Live status and outage tracker

No, TestOut is up.

No outage detected, and no user reports in the last hour.

Reports, last hour
0
Usual at this hour
Almost none
Vs the hour before
–

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you?

Last spike · · Data refreshes every 5 minutes

01 · User reports
0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

02 · Our check, Frankfurt
Answered in 128 ms

Our server loaded w3.testout.com 3 days ago. Behind Cloudflare.

03 · 12 cities, check-host.net
12 of 12 got an answer

Fastest from Warsaw (25 ms), slowest from Madrid (598 ms). 3 days ago.

Last 24 hours

TestOut outages and problems

User reports, last 24 hours

No reports in this window

No problem reports came in for TestOut in the last hour, and at this time of day there are usually almost none. The last spike in reports was 97 h ago and lasted 17 min. These are user reports from the US, where most people report TestOut problems.

No user reports came in for TestOut in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
  • NormalClose to the usual level24 h · 0 reports
  • ElevatedMore than 1.5 times the usual levelNone in this chart
  • OutageMore than twice the usual level and far above the day's averageNone in this chart
  • Usual levelWhat a usual day sees at that timeAlmost none at this time of day
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
TestOut status card: No, TestOut is up. User reports over the last 24 hours.
Share this statusThe picture people see when this page is shared: the answer and the last 24 hours of reports.

No user reports came in for TestOut in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for TestOut stayed at their usual level the whole time.
This month

TestOut in November 2026

Problem reports in November (since 8 November)
41

Monthly report for November 2026

People who report a problem with TestOut to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

  • Website
  • Login
  • App
  • Courses
Last 30 days

TestOut problem spikes, last 30 days

Since 8 November, TestOut had no outage spikes, but 2 periods of elevated reports. The longest lasted 17 min, on 8 November.

  • Wed 14 Oct: no data
  • Thu 15 Oct: no data
  • Fri 16 Oct: no data
  • Sat 17 Oct: no data
  • Sun 18 Oct: no data
  • Mon 19 Oct: no data
  • Tue 20 Oct: no data
  • Wed 21 Oct: no data
  • Thu 22 Oct: no data
  • Fri 23 Oct: no data
  • Sat 24 Oct: no data
  • Sun 25 Oct: no data
  • Mon 26 Oct: no data
  • Tue 27 Oct: no data
  • Wed 28 Oct: no data
  • Thu 29 Oct: no data
  • Fri 30 Oct: no data
  • Sat 31 Oct: no data
  • Sun 1 Nov: no data
  • Mon 2 Nov: no data
  • Tue 3 Nov: no data
  • Wed 4 Nov: no data
  • Thu 5 Nov: no data
  • Fri 6 Nov: no data
  • Sat 7 Nov: no data
  • Sun 8 Nov: 39 reports (elevated reports that day)
  • Mon 9 Nov: 1 report
  • Tue 10 Nov: 1 report
  • Wed 11 Nov: 0 reports
  • Thu 12 Nov: 0 reports
  • Elevated reports
    Sun 8 Nov, 02:10–02:27
    Lasted 17 min
    10peak reports
  • Elevated reports
    Sun 8 Nov, 00:43–00:59
    Lasted 17 min
    11peak reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US30
  • Canada0

Country history starts on 7 November 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 November 2026. Monthly reports for all services

Troubleshooting

How to fix TestOut not working

TestOut is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach w3.testout.com over your own connection, right now. Nothing is sent to us or stored.

  1. Reload the TestOut lab or exam

    Press Ctrl+R, or Cmd+R on a Mac, on the page that failed; if a lab or exam still hangs, close the extra TestOut tabs and open the course again from the dashboard. A single stuck tab often clears after a full reload.

  2. Open the course item in a private window

    Open a private window with Ctrl+Shift+N in Chrome or Ctrl+Shift+P in Firefox, then sign in and load the same course item. If it works there, an extension is interfering; turn off extensions one at a time from the browser's Extensions page.

  3. Clear site cookies and cache

    In Chrome, open Settings, then Privacy and security, then Delete browsing data; pick Cookies and other site data and Cached images and files, set the time range to All time, then reload the course. Sign out and back in only if the page still fails.

  4. Try another network for lab playback

    If labs or exams stall on a school network, switch to a home connection or turn off the VPN, then open the site in a current version of Chrome or Edge. Use one browser tab for the course and check that the browser allows cookies and JavaScript for the site.

While it is down

While TestOut is down: what to use instead

  • CompTIA CertMaster Learn Use it for CompTIA lessons and practice questions when your course is built around those exams and the lab simulations are unreachable.
  • Microsoft Learn This covers Microsoft certification topics with reading and exercises if your assigned work is on Windows or Microsoft cloud material and can wait for the lab platform.
  • Cisco Networking Academy For networking classes that use Cisco material, it offers course content and Packet Tracer labs you can run while the training site is unavailable.
  • Professor Messer video courses Review CompTIA exam objectives with the videos when you need explanations and cannot open the lab platform.
Same time

Problems at the same time as TestOut

Since 8 November, all 2 of TestOut's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

About

What happens when TestOut goes down

TestOut is an online learning service for IT training and certification prep, used by US students and instructors in school and workplace programs. An outage cuts off course lessons and hands-on labs that people need for class or exam prep.

You may hit a login loop or a blank course dashboard first; lessons and labs can then fail to launch while practice exams and progress tracking stall. A single course can open while a lab stays stuck on loading. That partial failure looks mild until classwork depends on the lab, and the same fault can hit one campus network or sign-in path while other parts of the site load.

Servers and network

TestOut IP address, servers and network

IPv4 addresses
104.18.37.78
Show all 2
  • 172.64.150.178
IPv6 addresses
2606:4700:4407::6812:254e
Show all 2
  • 2606:4700:440c::ac40:96b2
Network
AS13335 · Cloudflare, Inc., registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
its own name servers (nip.io)
HTTPS certificate
Issued by Google Trust Services, valid until 18 Jan 2027 (67 days)
HTTP/3
Not advertised
Our check
Answered in 128 ms

Checked from our server in Frankfurt, Germany, 3 days ago, for w3.testout.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 12 places around the world

All 12 locations got an answer from w3.testout.com. Fastest from Warsaw (25 ms), slowest from Madrid (598 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30178 ms172.64.150.178
ViennaAustriaUp · HTTP 30141 ms104.18.37.78
MilanItalyUp · HTTP 30126 ms104.18.37.78
ParisFranceUp · HTTP 30171 ms172.64.150.178
AmsterdamNetherlandsUp · HTTP 30143 ms172.64.150.178
MadridSpainUp · HTTP 301598 ms104.18.37.78
WarsawPolandUp · HTTP 30125 ms104.18.37.78
DallasUSAUp · HTTP 30131 ms104.18.37.78
Los AngelesUSAUp · HTTP 30164 ms172.64.150.178
São PauloBrazilUp · HTTP 30130 ms104.18.37.78
SingaporeSingaporeUp · HTTP 30162 ms172.64.150.178
TokyoJapanUp · HTTP 30138 ms172.64.150.178

Checked with check-host.net from its servers in these cities 3 days ago, for w3.testout.com. Time is how long each server took to load the page.

Questions

TestOut FAQ

Is TestOut down right now?

The status at the top of this page shows whether user problem reports for TestOut are above their usual level, counted in 15-minute windows over the last 24 hours; those reports go to a public outage-reporting service, and the status comes only from them. This site does not monitor the service or collect reports itself. To rule out your side, open the same course or lab from another network and device; if only one setup fails while other sites load, the problem is local.

Why does a TestOut lab open to a blank screen or keep loading?

Labs are the interactive part of a course, and they need a desktop browser with pop-ups and third-party cookies allowed. Clear the browser cache and reload the lab from the course list. If it still fails, turn off strict tracking protection for the site and try another browser.

Why am I getting 'invalid username or password' when I log in with a school account?

School or organization logins often use a separate sign-in page or single sign-on, so the password you use for email may not work on the TestOut login form. Try the sign-in link your instructor gave you, and check that caps lock is off before retrying. If other students in the same class can log in, ask your instructor to confirm your course access.

Can I reset a lab or exam attempt after my connection drops?

A dropped connection can leave a lab or exam attempt marked as in progress, and you usually cannot clear that yourself from the student view. Contact your instructor or program administrator with the course name and the time the session failed; they can reset the attempt or tell you whether it will reopen. Do not start a new attempt until you hear back, because duplicate attempts can complicate the review.

Why does my TestOut access code not show the course I bought?

Access codes bind to the account you enter them on, and a code for one course will not open a different course in your dashboard. Sign out and back in, then check the course list from the account that redeemed the code; if the course still does not appear, send the code receipt and your username to the school or store that sold it. Do not create a second account to test the code, because that can make the license harder to trace.
Official channels

Contact TestOut support

Tip: TestOut doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the TestOut status on your site

Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.

TestOut status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/testout/"><img src="https://isitdownrightnow.app/badge/testout.svg" alt="TestOut status" height="20"></a>
Markdown, for README files
[![TestOut status](https://isitdownrightnow.app/badge/testout.svg)](https://isitdownrightnow.app/services/testout/)

A live card with the chart

The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.

Frame
<iframe src="https://isitdownrightnow.app/embed/testout/" title="TestOut status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe> <p><a href="https://isitdownrightnow.app/services/testout/">TestOut status</a> from IsItDownRightNow.app</p>
Image, updated about every 10 minutes
<a href="https://isitdownrightnow.app/services/testout/"><img src="https://isitdownrightnow.app/share/testout.png" alt="TestOut status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>
Markdown image, for README files
[![TestOut status](https://isitdownrightnow.app/share/testout.png)](https://isitdownrightnow.app/services/testout/)

Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.

How we track TestOut

The status on this page comes from user-submitted problem reports for TestOut, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for TestOut, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. TestOut doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services