TestOut outages and problems
User reports, last 24 hours
No reports in this window
No problem reports came in for TestOut in the last hour, and at this time of day there are usually almost none. The last spike in reports was 97 h ago and lasted 17 min. These are user reports from the US, where most people report TestOut problems.
- NormalClose to the usual level24 h · 0 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
No user reports came in for TestOut in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
TestOut in November 2026
- Problem reports in November (since 8 November)
- 41
Monthly report for November 2026
People who report a problem with TestOut to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Courses
TestOut problem spikes, last 30 days
Since 8 November, TestOut had no outage spikes, but 2 periods of elevated reports. The longest lasted 17 min, on 8 November.
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: no data
- Thu 29 Oct: no data
- Fri 30 Oct: no data
- Sat 31 Oct: no data
- Sun 1 Nov: no data
- Mon 2 Nov: no data
- Tue 3 Nov: no data
- Wed 4 Nov: no data
- Thu 5 Nov: no data
- Fri 6 Nov: no data
- Sat 7 Nov: no data
- Sun 8 Nov: 39 reports (elevated reports that day)
- Mon 9 Nov: 1 report
- Tue 10 Nov: 1 report
- Wed 11 Nov: 0 reports
- Thu 12 Nov: 0 reports
-
Elevated reports
Sun 8 Nov, 02:10–02:27Lasted 17 min10peak reports
-
Elevated reports
Sun 8 Nov, 00:43–00:59Lasted 17 min11peak reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US30
- Canada0
Country history starts on 7 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 November 2026. Monthly reports for all services
How to fix TestOut not working
TestOut is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach w3.testout.com over your own connection, right now. Nothing is sent to us or stored.
Reload the TestOut lab or exam
Press Ctrl+R, or Cmd+R on a Mac, on the page that failed; if a lab or exam still hangs, close the extra TestOut tabs and open the course again from the dashboard. A single stuck tab often clears after a full reload.
Open the course item in a private window
Open a private window with Ctrl+Shift+N in Chrome or Ctrl+Shift+P in Firefox, then sign in and load the same course item. If it works there, an extension is interfering; turn off extensions one at a time from the browser's Extensions page.
Clear site cookies and cache
In Chrome, open Settings, then Privacy and security, then Delete browsing data; pick Cookies and other site data and Cached images and files, set the time range to All time, then reload the course. Sign out and back in only if the page still fails.
Try another network for lab playback
If labs or exams stall on a school network, switch to a home connection or turn off the VPN, then open the site in a current version of Chrome or Edge. Use one browser tab for the course and check that the browser allows cookies and JavaScript for the site.
While TestOut is down: what to use instead
- CompTIA CertMaster Learn Use it for CompTIA lessons and practice questions when your course is built around those exams and the lab simulations are unreachable.
- Microsoft Learn This covers Microsoft certification topics with reading and exercises if your assigned work is on Windows or Microsoft cloud material and can wait for the lab platform.
- Cisco Networking Academy For networking classes that use Cisco material, it offers course content and Packet Tracer labs you can run while the training site is unavailable.
- Professor Messer video courses Review CompTIA exam objectives with the videos when you need explanations and cannot open the lab platform.
Problems at the same time as TestOut
Since 8 November, all 2 of TestOut's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Pix2 times
- Royal Mail2 times
- Arma Reforger2 times
- Megacable2 times
- Nubank2 times
- Archive of Our Own2 times
How many of TestOut's spikes overlapped one of theirs.
During the latest spike
TestOut: Sun 8 Nov, 02:10 to 02:27
- Pix, outage,6 Nov 22:44 to 08:14
- Royal Mail, outage,7 Nov 23:54 to 06:25
- Arma Reforger, outage,00:22 to 05:52
- Megacable, outage,00:27 to 03:42
- Dota 2, outage,01:06 to 03:10
- PKO Bank Polski, outage,01:23 to 02:44
- DirecTV, outage,01:51 to 02:12
- Lloyds Bank, outage,02:02 to 04:05
13 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when TestOut goes down
TestOut is an online learning service for IT training and certification prep, used by US students and instructors in school and workplace programs. An outage cuts off course lessons and hands-on labs that people need for class or exam prep.
You may hit a login loop or a blank course dashboard first; lessons and labs can then fail to launch while practice exams and progress tracking stall. A single course can open while a lab stays stuck on loading. That partial failure looks mild until classwork depends on the lab, and the same fault can hit one campus network or sign-in path while other parts of the site load.
TestOut IP address, servers and network
- IPv4 addresses
- 104.18.37.78
Show all 2
- 172.64.150.178
- IPv6 addresses
- 2606:4700:4407::6812:254e
Show all 2
- 2606:4700:440c::ac40:96b2
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (nip.io)
- HTTPS certificate
- Issued by Google Trust Services, valid until 18 Jan 2027 (67 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 128 ms
Checked from our server in Frankfurt, Germany, 3 days ago, for w3.testout.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
All 12 locations got an answer from w3.testout.com. Fastest from Warsaw (25 ms), slowest from Madrid (598 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 78 ms | 172.64.150.178 |
| ViennaAustria | Up · HTTP 301 | 41 ms | 104.18.37.78 |
| MilanItaly | Up · HTTP 301 | 26 ms | 104.18.37.78 |
| ParisFrance | Up · HTTP 301 | 71 ms | 172.64.150.178 |
| AmsterdamNetherlands | Up · HTTP 301 | 43 ms | 172.64.150.178 |
| MadridSpain | Up · HTTP 301 | 598 ms | 104.18.37.78 |
| WarsawPoland | Up · HTTP 301 | 25 ms | 104.18.37.78 |
| DallasUSA | Up · HTTP 301 | 31 ms | 104.18.37.78 |
| Los AngelesUSA | Up · HTTP 301 | 64 ms | 172.64.150.178 |
| São PauloBrazil | Up · HTTP 301 | 30 ms | 104.18.37.78 |
| SingaporeSingapore | Up · HTTP 301 | 62 ms | 172.64.150.178 |
| TokyoJapan | Up · HTTP 301 | 38 ms | 172.64.150.178 |
Checked with check-host.net from its servers in these cities 3 days ago, for w3.testout.com. Time is how long each server took to load the page.
TestOut FAQ
Is TestOut down right now?
Why does a TestOut lab open to a blank screen or keep loading?
Why am I getting 'invalid username or password' when I log in with a school account?
Can I reset a lab or exam attempt after my connection drops?
Why does my TestOut access code not show the course I bought?
Service updates from @TestOutCorp
No posts about problems from @TestOutCorp in the last 14 days. The latest is from .
Contact TestOut support
Tip: TestOut doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track TestOut
The status on this page comes from user-submitted problem reports for TestOut, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for TestOut, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. TestOut doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.