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Is Sunrise Down Right Now? Live Status & Outage Tracker

Real-time uptime monitoring and outage reports

schedule Last checked 57 min ago · auto-refreshes every 5 minutes

Current Status

Operational

24h Uptime

100.00%

Reports (Last 1h)

arrow_upward 33%

Last Peak Spike

19h ago

Uptime History (Past 24 Hours)

Operational

Degraded

Outage

4 reports

11:54 (Operational)

7 reports

12:24 (Operational)

6 reports

12:54 (Operational)

1 reports

13:24 (Operational)

2 reports

13:54 (Operational)

10 reports

14:24 (Operational)

8 reports

14:54 (Operational)

6 reports

15:24 (Operational)

7 reports

15:54 (Operational)

10 reports

16:24 (Operational)

4 reports

16:54 (Operational)

9 reports

17:24 (Operational)

7 reports

17:54 (Operational)

9 reports

18:24 (Operational)

8 reports

18:54 (Operational)

6 reports

19:24 (Operational)

9 reports

19:54 (Operational)

10 reports

20:24 (Operational)

8 reports

20:54 (Operational)

14 reports

21:24 (Operational)

5 reports

21:54 (Operational)

3 reports

22:24 (Operational)

7 reports

22:54 (Operational)

3 reports

23:24 (Operational)

0 reports

23:54 (Operational)

0 reports

00:24 (Operational)

0 reports

00:54 (Operational)

0 reports

01:24 (Operational)

0 reports

01:54 (Operational)

0 reports

02:24 (Operational)

0 reports

02:54 (Operational)

1 reports

03:24 (Operational)

0 reports

03:54 (Operational)

0 reports

04:24 (Operational)

0 reports

04:54 (Operational)

2 reports

05:24 (Operational)

1 reports

05:54 (Operational)

2 reports

06:24 (Operational)

2 reports

06:54 (Operational)

2 reports

07:24 (Operational)

2 reports

07:54 (Operational)

6 reports

08:24 (Operational)

6 reports

08:54 (Operational)

7 reports

09:24 (Operational)

3 reports

09:54 (Operational)

3 reports

10:24 (Operational)

3 reports

10:54 (Operational)

5 reports

11:24 (Operational)

24h ago 12h ago Now

Sunrise Service Status: Real-Time Tracking of Sunrise Down Reports

person By: Monitoring team

update Last updated: Jun 18, 2026, 10:27 AM UTC

As one of Switzerland's leading telecommunications providers, Sunrise keeps millions of homes and businesses connected to high-speed fiber, DSL, and 5G mobile networks. When connectivity drops, you need to know if it is a local issue or a widespread network failure, prompting the critical question: is Sunrise down right now? Our live outage tracker monitors the Sunrise service status around the clock to give you immediate answers.

Currently, based on our real-time global monitoring network, the status of Sunrise is operational. There are currently no widespread network anomalies detected. If you are one of the few users currently struggling with an alleged Sunrise outage, it is almost certainly an isolated incident affecting only your specific connection route or an outdated application client.

How a Sunrise Internet Problem Affects Your Home and Work

When a Sunrise internet problem strikes, the impact is felt immediately across Swiss households and offices. Users typically experience a complete loss of fiber broadband connectivity, dropped 5G mobile signals, and failing TV streaming services. A major Sunrise down event can also disrupt remote workers relying on VPNs and smart home devices connected to the Sunrise network.

When the timeline chart illuminates red or yellow, it means a sizable portion of the player or user base is getting hit by these exact bugs. isitdownrightnow.app actively sifts through the noise to confirm when a real Sunrise outage is happening rather than a localized glitch.

Monitoring Sunrise Network Status and Recent Outages

Transparency into historical performance is key. Over the past 24 hours alone, our advanced tracking systems have recorded a total of 208 unique problem reports from users experiencing connectivity or functional issues with Sunrise. Currently, the service has maintained a 100.00% uptime rating over this recent 24-hour tracking window.

The largest anomaly in the recent timeline occurred exactly 19h ago, where our systems caught a massive wave of 8 problem reports pouring in simultaneously. This clearly highlights a temporary collapse of their backend services.

Troubleshooting Steps When You Find Sunrise Down

Still can't connect even though the servers are green? The Sunrise lag is likely on your end. Run through this quick checklist to get back online:

Power Cycle the Sunrise Internet Box: For home broadband issues, unplug your Sunrise Internet Box (or Connect Box) from the power outlet. Wait at least 60 seconds to allow the internal capacitors to drain completely, then plug it back in. This forces the modem to re-establish a fresh connection and assign new IP leases from the Sunrise network.
Switch to Mobile Hotspot or Check 5G Status: If your home fiber is failing, check if your Sunrise mobile data is still functioning. You can temporarily set up a mobile hotspot to keep your computers connected, or toggle Airplane Mode on your phone to force a reconnection to the nearest Sunrise cell tower.
Configure Custom DNS Servers: Sometimes a Sunrise internet problem is limited to their default Domain Name System (DNS) servers going offline. You can bypass this by manually changing the DNS settings on your router or computer to a public alternative like Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare (1.1.1.1).

How to Fix & Check if Sunrise Is Down on Windows, Mac, Android & iOS

desktop_windows

Sunrise on Windows

Fix: Restart your Sunrise modem and reconnect your Windows PC using Wi-Fi or an Ethernet cable. If the connection remains limited, run the Windows Network Troubleshooter and reset your network settings.

Check: Check if you can access the Sunrise My Account portal or other websites on your Windows browser. You can also check your network status in the Windows Network & Internet settings menu.

Command Prompt (CMD)

ping sunrise.ch Test whether Sunrise's servers reply

nslookup sunrise.ch Check that Sunrise's DNS resolves

tracert sunrise.ch Trace where the connection drops

ipconfig /flushdns Clear the DNS cache, then reload

laptop_mac

Sunrise on Mac

Fix: Power cycle your Sunrise router and reconnect your Mac to the Wi-Fi network. If internet access is still missing, renew your DHCP lease in the macOS System Settings or configure a public DNS.

Check: Open the macOS Network settings to verify if your connection to the Sunrise router is active. You can also try loading the Sunrise homepage in Safari to test your connection.

Terminal

ping -c 4 sunrise.ch Test whether Sunrise's servers reply

nslookup sunrise.ch Check that Sunrise's DNS resolves

traceroute sunrise.ch Trace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder Flush the macOS DNS cache, then reload

android

Sunrise on Android

Fix: Restart your Android device and toggle Airplane Mode to refresh your connection to the Sunrise mobile network. Verify that your APN settings are configured correctly for Sunrise and clear the My Sunrise app cache.

Check: Check the status bar for Sunrise signal bars or try opening the My Sunrise app to check for service alerts. You can also test if cellular data is working by disabling Wi-Fi.

phone_iphone

Sunrise on iPhone / iPad

Fix: Restart your iPhone or iPad and toggle Airplane Mode to reset the connection to the Sunrise cellular network. Check for any pending Sunrise carrier settings updates in your iOS General settings.

Check: Look for 'Sunrise' and your signal strength in the iOS Control Center, or attempt to load a webpage using mobile data. You can also check the My Sunrise app for account or network notifications.

How We Track the Live Sunrise Internet Status in 2026

Unlike internal corporate status pages, which are notoriously slow to update and often hide the true extent of ongoing failures, isitdownrightnow.app relies directly on the community. By crowdsourcing live problem reports submitted by real users worldwide, we can detect a massive Sunrise crash literally within seconds of it beginning.

By comparing the live influx of complaints to a standard 7-day algorithmic baseline, our anomaly detection engine spots real outages instantly. When the reporting volume shatters the threshold, the alert goes out. This ensures that when you look for a Sunrise down detector, you are always getting mathematically proven, community-verified outage maps.

Frequently Asked Questions

Is Sunrise down right now?

To determine if Sunrise is down right now, check our live crowd-sourced outage map at the top of this page. We aggregate real-time reports from users across Switzerland, alongside official Sunrise network status updates, to show you if a widespread outage is currently affecting your region in 2026.

What is the Sunrise server status?

The official Sunrise server status and network health dashboard monitors their fiber broadband, mobile gateways, and IPTV servers. If you are experiencing slow speeds or connectivity drops, our tracker cross-references user reports with official API endpoints to verify if Sunrise servers are undergoing maintenance or suffering an unexpected failure.

Why is Sunrise not working today?

If Sunrise is not working today, the cause is typically a localized fiber line cut, DNS routing issues, or a massive grid outage affecting their central routing stations. Major weather events or scheduled system upgrades in 2026 can also temporarily take down mobile towers and home broadband access.

How do I check if Sunrise is down?

You can easily check if Sunrise is down by visiting our real-time down detector, which compiles user reports, social media chatter, and network pings. Additionally, you can check the official Sunrise internet status page or log into the My Sunrise app via a mobile data connection to see if there is an active alert for your postcode.

Outage Heat Map

LIVE

Operational Degraded Outage

Tracking Sunrise outage reports worldwide

Live User Reports

Real-time

speed

Elevated Error Rates

18h ago

We recorded 8 problem reports, suggesting degraded performance. This is 7 more reports than the typical baseline of 1 for this time.

speed

Elevated Error Rates

19h ago

We recorded 8 problem reports, suggesting degraded performance. This is 8 more reports than the typical baseline of 0 for this time.

speed

Elevated Error Rates

20h ago

We recorded 6 problem reports, suggesting degraded performance. This is 6 more reports than the typical baseline of 0 for this time.

speed

Elevated Error Rates

21h ago

We recorded 7 problem reports, suggesting degraded performance. This is 7 more reports than the typical baseline of 0 for this time.

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