Is Sunrise Down Right Now? Live Status & Outage Tracker
Real-time uptime monitoring and outage reports
schedule Last checked · auto-refreshes every 5 minutes
No — Sunrise is up and working normally.
No widespread outage is detected, with only 33 user reports in the last hour.
sunrise.ch Server Status Check
- Website Name:
- Sunrise
- URL Checked:
- sunrise.ch
- Response Time:
- 11.68 ms
- Last Down:
- 30 minutes ago
Sunrise is UP and reachable by us.
Please check and report on local outages below…
Current Status
Operational
24h Uptime
100.00%
Reports (Last 1h)
33
arrow_upward 50%Last Peak Spike
14
8h agoUptime History (Past 24 Hours)
Live User Reports
Real-timeElevated Error Rates
30m agoWe recorded 12 problem reports, suggesting degraded performance. This is 11 more reports than the typical baseline of 1 for this time.
Elevated Error Rates
45m agoWe recorded 14 problem reports, suggesting degraded performance. This is 13 more reports than the typical baseline of 1 for this time.
Elevated Error Rates
1h agoWe recorded 8 problem reports, suggesting degraded performance. This is 7 more reports than the typical baseline of 1 for this time.
Elevated Error Rates
1h agoWe recorded 7 problem reports, suggesting degraded performance. This is 6 more reports than the typical baseline of 1 for this time.
Elevated Error Rates
3h agoWe recorded 11 problem reports, suggesting degraded performance. This is 8 more reports than the typical baseline of 3 for this time.
Elevated Error Rates
8h agoWe recorded 12 problem reports, suggesting degraded performance. This is 9 more reports than the typical baseline of 3 for this time.
Elevated Error Rates
8h agoWe recorded 14 problem reports, suggesting degraded performance. This is 11 more reports than the typical baseline of 3 for this time.
Elevated Error Rates
8h agoWe recorded 10 problem reports, suggesting degraded performance. This is 7 more reports than the typical baseline of 3 for this time.
Elevated Error Rates
8h agoWe recorded 10 problem reports, suggesting degraded performance. This is 8 more reports than the typical baseline of 2 for this time.
Elevated Error Rates
9h agoWe recorded 12 problem reports, suggesting degraded performance. This is 9 more reports than the typical baseline of 3 for this time.
Elevated Error Rates
9h agoWe recorded 10 problem reports, suggesting degraded performance. This is 7 more reports than the typical baseline of 3 for this time.
Elevated Error Rates
10h agoWe recorded 11 problem reports, suggesting degraded performance. This is 8 more reports than the typical baseline of 3 for this time.
Elevated Error Rates
12h agoWe recorded 10 problem reports, suggesting degraded performance. This is 7 more reports than the typical baseline of 3 for this time.
Elevated Error Rates
19h agoWe recorded 7 problem reports, suggesting degraded performance. This is 6 more reports than the typical baseline of 1 for this time.
Elevated Error Rates
19h agoWe recorded 7 problem reports, suggesting degraded performance. This is 6 more reports than the typical baseline of 1 for this time.
Elevated Error Rates
21h agoWe recorded 6 problem reports, suggesting degraded performance. This is 6 more reports than the typical baseline of 0 for this time.
Elevated Error Rates
23h agoWe recorded 9 problem reports, suggesting degraded performance. This is 9 more reports than the typical baseline of 0 for this time.
Elevated Error Rates
23h agoWe recorded 7 problem reports, suggesting degraded performance. This is 6 more reports than the typical baseline of 1 for this time.
Elevated Error Rates
23h agoWe recorded 11 problem reports, suggesting degraded performance. This is 11 more reports than the typical baseline of 0 for this time.
Outage Heat Map
contact_support How to Contact Sunrise Support
Official support channels, status pages, and social accounts for Sunrise. If the service is down, the status page is the fastest way to see confirmed incidents.
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languageOfficial Website
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sunrise.ch |
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helpHelp / Support Center
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Open support |
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forward_to_inboxContact Page
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Contact form |
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alternate_emailX (Twitter)
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@sunrise |
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photo_cameraInstagram
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@sunrise |
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location_onHeadquarters
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Opfikon, Switzerland |
Tip: Sunrise has no separate outage hotline — report problems on this page and check the official status page above.
Is Sunrise Down Right Now? Live Sunrise Status and Outage Tracking
Sunrise is one of Switzerland's two biggest telecoms, selling mobile plans, fiber broadband, TV, and landlines, so when it wobbles a lot of the country feels it at once. We ping its network every few minutes and fold in fresh reports to answer the 2am question: is Sunrise down right now? The live sunrise service status reads {STATUS}, with {REPORTS} outage reports over the past 24 hours.
Currently, based on our real-time global monitoring network, the status of Sunrise is operational. There are currently no widespread network anomalies detected. If you are one of the few users currently struggling with an alleged Sunrise outage, it is almost certainly an isolated incident affecting only your specific connection route or an outdated application client.
Sunrise Internet Down: What an Outage Breaks at Home
When Sunrise goes dark, the router light turns red, your wifi dies on every device at once, mobile calls drop because the mobile network rides the same core, and the TV box throws an error code before anything else complains. Searches for 'sunrise internet status' and 'sunrise downdetector' spike within ten minutes. Our log puts the last confirmed outage at {LASTDOWN} ago and the past day at {UPTIME} uptime, numbers that mean little when the dead hour is yours.
When the timeline chart illuminates red or yellow, it means a sizable portion of the player or user base is getting hit by these exact bugs. isitdownrightnow.app actively sifts through the noise to confirm when a real Sunrise outage is happening rather than a localized glitch.
Our Sunrise Down Detector Readings and Server Status
Transparency into historical performance is key. Over the past 24 hours alone, our advanced tracking systems have recorded a total of 448 unique problem reports from users experiencing connectivity or functional issues with Sunrise. Currently, the service has maintained a 100.00% uptime rating over this recent 24-hour tracking window.
The largest anomaly in the recent timeline occurred exactly 8h ago, where our systems caught a massive wave of 14 problem reports pouring in simultaneously. This clearly highlights a temporary collapse of their backend services.
Fixes to Try When Sunrise Wifi Is Down
Still can't connect even though the servers are green? The Sunrise lag is likely on your end. Run through this quick checklist to get back online:
- Power cycle the Sunrise Internet Box properly: Before you type "sunrise down" or "sunrise internet down" into Google, unplug the Sunrise Internet Box and leave it dark for two full minutes, because a ten-second restart never gives the line time to re-sync. Sunrise has been shipping overnight firmware updates since late 2025, and a box that hangs halfway through one looks just like a real outage. Wait for a solid line light before you judge anything.
- Rule out your own WiFi first: Check the cable first. A laptop plugged straight into the Internet Box settles the "sunrise wifi down" question in seconds, since a working wired link proves the line into your home is healthy and the fault lives on your side of the router. If you run their mesh kit, split the 2.4 and 5 GHz bands apart again in the MySunrise app, since the 2026 firmware bonds them under one name and older gear chokes. This clears more "sunrise internet status" tickets than any other fix.
- Network / DNS check: Ping something raw. If WhatsApp still sends while every page hangs, the DNS side of Sunrise has died while the line itself stays up, and one command tells you which half broke. Run ping 1.1.1.1 from a terminal: replies inside 30 ms mean the "sunrise internet down" feeling is pure DNS, so set 1.1.1.1 and 8.8.8.8 by hand in the router and reload. Half the "sunrise network status" reports we log clear with that one change. "sunrise server status" pages miss it entirely, since their probe pings the gateway and skips DNS.
- Read the live numbers before you call Sunrise: Numbers first. The "sunrise status" readout on this page says {STATUS} right now, {UPTIME} uptime across the last 24 hours, {REPORTS} reports in the same window, and {LASTDOWN} since the last confirmed "sunrise outage": four signals that beat a guess. Cross check the "sunrise service status" page in MySunrise and a "sunrise downdetector" style page, the crowd every "sunrise down detector" search lands on, because canton-clustered reports at the same hour put the fault on Sunrise's side. If "is sunrise down" is still your question after all that, call 0800 707 707.
How to Fix & Check if Sunrise Is Down on Windows, Mac, Android & iOS
Sunrise on Windows
Fix: Restart your Sunrise modem and reconnect your Windows PC using Wi-Fi or an Ethernet cable. If the connection remains limited, run the Windows Network Troubleshooter and reset your network settings.
Check: Check if you can access the Sunrise My Account portal or other websites on your Windows browser. You can also check your network status in the Windows Network & Internet settings menu.
ping sunrise.ch
Test whether Sunrise's servers reply nslookup sunrise.ch
Check that Sunrise's DNS resolves tracert sunrise.ch
Trace where the connection drops ipconfig /flushdns
Clear the DNS cache, then reload Sunrise on Mac
Fix: Power cycle your Sunrise router and reconnect your Mac to the Wi-Fi network. If internet access is still missing, renew your DHCP lease in the macOS System Settings or configure a public DNS.
Check: Open the macOS Network settings to verify if your connection to the Sunrise router is active. You can also try loading the Sunrise homepage in Safari to test your connection.
ping -c 4 sunrise.ch
Test whether Sunrise's servers reply nslookup sunrise.ch
Check that Sunrise's DNS resolves traceroute sunrise.ch
Trace where the connection drops sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
Flush the macOS DNS cache, then reload Sunrise on Android
Fix: Restart your Android device and toggle Airplane Mode to refresh your connection to the Sunrise mobile network. Verify that your APN settings are configured correctly for Sunrise and clear the My Sunrise app cache.
Check: Check the status bar for Sunrise signal bars or try opening the My Sunrise app to check for service alerts. You can also test if cellular data is working by disabling Wi-Fi.
Sunrise on iPhone / iPad
Fix: Restart your iPhone or iPad and toggle Airplane Mode to reset the connection to the Sunrise cellular network. Check for any pending Sunrise carrier settings updates in your iOS General settings.
Check: Look for 'Sunrise' and your signal strength in the iOS Control Center, or attempt to load a webpage using mobile data. You can also check the My Sunrise app for account or network notifications.
How We Track Sunrise Network Status
Unlike internal corporate status pages, which are notoriously slow to update and often hide the true extent of ongoing failures, isitdownrightnow.app relies directly on the community. By crowdsourcing live problem reports submitted by real users worldwide, we can detect a massive Sunrise crash literally within seconds of it beginning.
By comparing the live influx of complaints to a standard 7-day algorithmic baseline, our anomaly detection engine spots real outages instantly. When the reporting volume shatters the threshold, the alert goes out. This ensures that when you look for a Sunrise down detector, you are always getting mathematically proven, community-verified outage maps.
quiz Frequently Asked Questions
help Is Sunrise down right now?
Short answer: {STATUS}. This page pairs {REPORTS} reader reports from the last 24 hours with our own pings against Sunrise's web, mail, DNS, and TV endpoints. Daily uptime sits at {UPTIME}. A real 'sunrise down' event shows itself here fast, because reports climb into the thousands within minutes and our probes fail at the same moment. A dead line at home with a flat chart points to your own gear, so reboot the Internet Box before you call anyone.
help What is the Sunrise server status?
People typing 'sunrise status' or 'sunrise outage' want one word, and today that word is {STATUS}. Our probes hit Sunrise's mail, DNS, TV, and voice servers every few minutes, and the last confirmed outage was {LASTDOWN}, with clean responses ever since. One caveat. A single platform can fail while the rest answer fine, and searching 'sunrise service status' takes you to Sunrise's own board, which flags those partial faults faster than crowd reports can.
help Why is Sunrise not working today?
Start with the lights. A red or flashing broadband light on the Internet Box means the line lost sync, and a full power cycle brings it back more often than people expect. Green lights with 'server not found' errors point at DNS instead, and switching your device to 1.1.1.1 for a few minutes proves it. Our verdict here says {STATUS}. When that reading turns degraded or down, the cause sits upstream: a fiber cut, a failed router at a regional exchange, botched maintenance, or a power fault at a POP. If you typed 'sunrise internet down' or 'sunrise wifi down' at midnight, test a laptop on a network cable first, because a saturated WiFi channel in a packed building behaves just like a dead line.
help How do I check if Sunrise is down?
Two checks settle it. Read the verdict at the top of this page first, since we fold reader reports and direct pings into one score, and a reading of {STATUS} with {UPTIME} uptime across the last day carries weight. Then open the My Sunrise app or Sunrise's own status page, because planned maintenance and street-level fiber repairs get posted there hours before the hotline hears anything. Search engines help too. Typing 'sunrise downdetector' or 'sunrise down detector' pulls up pages like this one, while 'sunrise internet status' or 'sunrise network status' surfaces Sunrise's official board; trust a verdict only when both agree.
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campaign Recent User Reports
| Service | Problem | Peak Spike | Spike Time | Reports (24h) | Status |
|---|---|---|---|---|---|
|
Intermittent issues | 21 reports | 15m ago | 148 | Investigating |
|
Intermittent issues | 18 reports | 15m ago | 82 | Investigating |
|
|
Normal activity | 14 reports | 8h ago | 448 | Stable |
|
Normal activity | 12 reports | 5h ago | 202 | Stable |
|
Normal activity | 11 reports | 1h ago | 111 | Stable |
|
Normal activity | 7 reports | 7h ago | 185 | Stable |
|
Normal activity | 17 reports | 5h ago | 203 | Stable |
|
Normal activity | 6 reports | 23h ago | 59 | Stable |