Is Sunrise Down Right Now? Live Status & Outage Tracker
Real-time uptime monitoring and outage reports
schedule Last checked · auto-refreshes every 5 minutes
No — Sunrise is up and working normally.
No widespread outage is detected, with only 10 user reports in the last hour.
sunrise.ch Server Status Check
- Website Name:
- Sunrise
- URL Checked:
- sunrise.ch
- Response Time:
- 35.96 ms
- Last Down:
- More than a week ago
Sunrise is UP and reachable by us.
Please check and report on local outages below…
Current Status
Operational
24h Uptime
100.00%
Reports (Last 1h)
10
arrow_downward 9%Last Peak Spike
7
19h agoUptime History (Past 24 Hours)
Live User Reports
Real-timeElevated Error Rates
19h agoWe recorded 7 problem reports, suggesting degraded performance. This is 7 more reports than the typical baseline of 0 for this time.
Outage Heat Map
contact_support How to Contact Sunrise Support
Official support channels, status pages, and social accounts for Sunrise. If the service is down, the status page is the fastest way to see confirmed incidents.
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languageOfficial Website
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sunrise.ch |
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helpHelp / Support Center
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Open support |
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forward_to_inboxContact Page
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Contact form |
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alternate_emailX (Twitter)
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@sunrise |
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photo_cameraInstagram
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@sunrise |
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location_onHeadquarters
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Opfikon, Switzerland |
Tip: Sunrise has no separate outage hotline — report problems on this page and check the official status page above.
Live Sunrise Service Status and Outage Tracking
Sunrise provides mobile, broadband, and television services across Switzerland. Thousands of people depend on this connectivity for remote work and communication. If you are wondering is Sunrise down right now, our live dashboard tracks real-time user reports. The system currently shows an uptime of {UPTIME} over the past 24 hours. We have tracked this provider constantly since early 2026 to give you immediate outage alerts.
Currently, based on our real-time global monitoring network, the status of Sunrise is operational. There are currently no widespread network anomalies detected. If you are one of the few users currently struggling with an alleged Sunrise outage, it is almost certainly an isolated incident affecting only your specific connection route or an outdated application client.
How a Sunrise outage affects users
A Sunrise internet problem completely cuts off home Wi-Fi and mobile data connections. Users cannot stream media or send messages over their cellular network. We recorded {REPORTS} user complaints in the last 24 hours, reflecting how disruptive these connectivity drops are.
When the timeline chart illuminates red or yellow, it means a sizable portion of the player or user base is getting hit by these exact bugs. isitdownrightnow.app actively sifts through the noise to confirm when a real Sunrise outage is happening rather than a localized glitch.
Recent Sunrise internet status reports
Transparency into historical performance is key. Over the past 24 hours alone, our advanced tracking systems have recorded a total of 154 unique problem reports from users experiencing connectivity or functional issues with Sunrise. Currently, the service has maintained a 100.00% uptime rating over this recent 24-hour tracking window.
The largest anomaly in the recent timeline occurred exactly 19h ago, where our systems caught a massive wave of 7 problem reports pouring in simultaneously. This clearly highlights a temporary collapse of their backend services.
Steps to take if Sunrise is down
Still can't connect even though the servers are green? The Sunrise lag is likely on your end. Run through this quick checklist to get back online:
- Reboot your internet router: Unplug the device from the wall outlet and wait one minute. Plug it back in to allow the system to establish a fresh connection to the local node.
- Toggle airplane mode: Swipe down from the top of your smartphone screen to enable airplane mode. Wait ten seconds and disable it to force your phone to reconnect to a nearby cell tower.
- Switch your DNS server: Open your network settings and change your DNS to a public server like Google DNS. This bypasses local routing issues if the default provider DNS fails.
How to Fix & Check if Sunrise Is Down on Windows, Mac, Android & iOS
Sunrise on Windows
Fix: Restart your Sunrise modem and reconnect your Windows PC using Wi-Fi or an Ethernet cable. If the connection remains limited, run the Windows Network Troubleshooter and reset your network settings.
Check: Check if you can access the Sunrise My Account portal or other websites on your Windows browser. You can also check your network status in the Windows Network & Internet settings menu.
ping sunrise.ch
Test whether Sunrise's servers reply nslookup sunrise.ch
Check that Sunrise's DNS resolves tracert sunrise.ch
Trace where the connection drops ipconfig /flushdns
Clear the DNS cache, then reload Sunrise on Mac
Fix: Power cycle your Sunrise router and reconnect your Mac to the Wi-Fi network. If internet access is still missing, renew your DHCP lease in the macOS System Settings or configure a public DNS.
Check: Open the macOS Network settings to verify if your connection to the Sunrise router is active. You can also try loading the Sunrise homepage in Safari to test your connection.
ping -c 4 sunrise.ch
Test whether Sunrise's servers reply nslookup sunrise.ch
Check that Sunrise's DNS resolves traceroute sunrise.ch
Trace where the connection drops sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder
Flush the macOS DNS cache, then reload Sunrise on Android
Fix: Restart your Android device and toggle Airplane Mode to refresh your connection to the Sunrise mobile network. Verify that your APN settings are configured correctly for Sunrise and clear the My Sunrise app cache.
Check: Check the status bar for Sunrise signal bars or try opening the My Sunrise app to check for service alerts. You can also test if cellular data is working by disabling Wi-Fi.
Sunrise on iPhone / iPad
Fix: Restart your iPhone or iPad and toggle Airplane Mode to reset the connection to the Sunrise cellular network. Check for any pending Sunrise carrier settings updates in your iOS General settings.
Check: Look for 'Sunrise' and your signal strength in the iOS Control Center, or attempt to load a webpage using mobile data. You can also check the My Sunrise app for account or network notifications.
How we monitor the Sunrise network status
Unlike internal corporate status pages, which are notoriously slow to update and often hide the true extent of ongoing failures, isitdownrightnow.app relies directly on the community. By crowdsourcing live problem reports submitted by real users worldwide, we can detect a massive Sunrise crash literally within seconds of it beginning.
By comparing the live influx of complaints to a standard 7-day algorithmic baseline, our anomaly detection engine spots real outages instantly. When the reporting volume shatters the threshold, the alert goes out. This ensures that when you look for a Sunrise down detector, you are always getting mathematically proven, community-verified outage maps.
quiz Frequently Asked Questions
help Is Sunrise down right now?
Our live crowd-sourced reports indicate the platform is currently {STATUS}. Users submit these reports when they fail to connect to the network. You can check the data on this page to see if other customers in your area are experiencing the same issue right now.
help What is the Sunrise service status?
We track the Sunrise service status by pinging official servers and analyzing user submissions. The tracker gives you a real-time view of the infrastructure. If there is a regional disruption, the graph will spike with user complaints.
help Why is Sunrise not working today?
A Sunrise internet problem usually stems from local fiber cuts or severe weather damaging physical lines. If your connection fails suddenly, check your router for error lights. The issue might also be a widespread outage if thousands of users report failures simultaneously.
help How do I check if Sunrise is down?
You can use our down detector tool on this page to verify an outage. Try restarting your router before running a speed test to confirm the issue is not isolated to your hardware. If the tracker shows a massive spike in complaints, the outage is on the provider's end. We also logged the last major disruption {LASTDOWN}.
campaign Recent User Reports
| Service | Problem | Peak Spike | Spike Time | Reports (24h) | Status |
|---|---|---|---|---|---|
|
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Normal activity | 7 reports | 19h ago | 154 | Stable |
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Normal activity | 6 reports | 23h ago | 89 | Stable |
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Normal activity | 6 reports | 15h ago | 102 | Stable |
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Normal activity | 5 reports | 16h ago | 20 | Stable |
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Normal activity | 3 reports | 5h ago | 36 | Stable |
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Normal activity | 2 reports | 11h ago | 22 | Stable |
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Normal activity | 2 reports | 18h ago | 23 | Stable |
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Normal activity | 4 reports | 4h ago | 21 | Stable |