Pix outages and problems
User reports, last 24 hours
1,347 reports in total, counted in 15-minute windows
In the last hour, 146 problem reports came in for Pix, against about 15 at this time on a usual day. Over the last 24 hours there were 1,347 reports. Most recent reports were about payments (30%) and funds transfer (24%). A spike in reports is going on now; it started 2 h ago. These are user reports from Brazil, where most people report Pix problems.
- NormalClose to the usual level13 h 15 min · 420 reports
- ElevatedMore than 1.5 times the usual level10 h · 807 reports
- OutageMore than twice the usual level and far above the day's average45 min · 120 reports
- Usual levelWhat a usual day sees at that timeAbout 15 an hour now
In the past 24 hours, 1,347 user reports came in for Pix. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day.
The most recent spike big enough to count as an outage was under 15 minutes ago. The busiest 15-minute window of the day had 41 reports, in the last 15 minutes.
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Outage
Ongoing, started 2 h agoRunning for 2 h 15 min41peak reports
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Elevated reports
Ended 3 h agoLasted 2 h 45 min32peak reports
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Elevated reports
Ended 7 h agoLasted 15 min16peak reports
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Elevated reports
Ended 8 h agoLasted 15 min15peak reports
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Elevated reports
Ended 9 h agoLasted 30 min21peak reports
Pix in November 2026
- Problem reports in November (since 3 November)
- 2,017
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Pix.
Share of 170 recent reports that said what was wrong.
Pix problem spikes, last 30 days
Since 3 November, Pix had 2 outage spikes and 8 periods of elevated reports. The longest lasted 6 h 14 min, on 3 November.
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Outage
Thu 5 Nov, 00:42–02:57Still going41peak reports
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Elevated reports
Wed 4 Nov, 19:35–19:57Lasted 22 min19peak reports
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Elevated reports
Wed 4 Nov, 18:27–18:42Lasted 15 min17peak reports
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Elevated reports
Wed 4 Nov, 17:27–17:57Lasted 30 min24peak reports
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Elevated reports
Wed 4 Nov, 16:10–16:37Lasted 26 min17peak reports
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Elevated reports
Wed 4 Nov, 15:07–15:37Lasted 30 min25peak reports
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Elevated reports
Wed 4 Nov, 12:12–13:57Lasted 1 h 45 min23peak reports
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Elevated reports
Wed 4 Nov, 11:12–11:42Lasted 30 min12peak reports
2 earlier spikes in this period.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Pix not working
When Pix itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach bcb.gov.br over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Pix.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Pix is down: what to use instead
- TED transfer Use it from your bank app when the recipient has bank details and the payment can wait for normal bank processing.
- Boleto bancário Use it for bills or online orders when the seller can wait for payment confirmation.
- Debit or credit card Use a physical or virtual card at checkout when the merchant’s card network is working.
- Cash Use cash for local, in-person payments when both sides can handle change and receipts outside the app.
Biggest Pix problems so far
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1
OutageLasted 6 h 14 min95reports in 15 min
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2
OutageStill going, 2 h 15 min so far41reports in 15 min
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3
Elevated reportsLasted 30 min25reports in 15 min
Ranked by the most problem reports in one 15-minute window. Our archive started on 5 October 2026, so earlier problems are not counted. Times are Central European time.
Problems at the same time as Pix
Since 3 November, all 10 of Pix's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- Freenet10 times
- USPS10 times
- Archive of Our Own10 times
- Sainsbury’s10 times
- GOV.BR10 times
- Vivo10 times
How many of Pix's spikes overlapped one of theirs.
During the latest spike
Pix: Thu 5 Nov, since 00:42
- USPS, outage,4 Nov 10:42 to 01:57
- Facebook, outage,4 Nov 13:42 to 02:57
- Deutsche Glasfaser, outage,4 Nov 13:57 to 01:57
- Sam's Club, outage,4 Nov 13:57 to 01:12, 01:42 to 02:27
- Capital One, outage,4 Nov 16:57 to 02:57
- Escape from Tarkov, outage,4 Nov 18:12 to 01:12, 01:42 to 01:57
- X (Twitter), outage,4 Nov 18:12 to 00:57
- Roblox, outage,4 Nov 19:27 to 01:12
117 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report Pix problems
The busiest hour for reports about Pix is 22:00 to 23:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 1.6 reports on an average day
- 01:00 to 02:00: 0 reports on an average day
- 02:00 to 03:00: 0 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0.39 reports on an average day
- 07:00 to 08:00: 0.54 reports on an average day
- 08:00 to 09:00: 0.32 reports on an average day
- 09:00 to 10:00: 0.49 reports on an average day
- 10:00 to 11:00: 0.73 reports on an average day
- 11:00 to 12:00: 0.57 reports on an average day
- 12:00 to 13:00: 0.35 reports on an average day
- 13:00 to 14:00: 0 reports on an average day
- 14:00 to 15:00: 1.7 reports on an average day
- 15:00 to 16:00: 0.97 reports on an average day
- 16:00 to 17:00: 0.63 reports on an average day
- 17:00 to 18:00: 0.79 reports on an average day
- 18:00 to 19:00: 1.2 reports on an average day
- 19:00 to 20:00: 1.3 reports on an average day
- 20:00 to 21:00: 1.4 reports on an average day
- 21:00 to 22:00: 2.5 reports on an average day
- 22:00 to 23:00: 3.3 reports on an average day
- 23:00 to 00:00: 2.4 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 0 reports on an average Tuesday
- Wednesday: 159 reports on an average Wednesday
- Thursday: 15 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Pix IP address, servers and network
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Contact Pix support
Tip: Pix doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Pix
The status on this page comes from user-submitted problem reports for Pix, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Pix, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Pix doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.