Is Your Texas Benefits down right now? Live status and outage tracker

Your Texas Benefits outages and problems

User reports, last 24 hours

4 reports in total, counted in 15-minute windows

No problem reports came in for Your Texas Benefits in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 4 reports. Most recent reports were about login (100%). The last spike in reports was 99 h ago and lasted 2 h 13 min. These are user reports from the US, where most people report Your Texas Benefits problems.

10 5

24 h ago18 h12 h6 hNow

• NormalClose to the usual level24 h · 4 reports
• ElevatedMore than 1.5 times the usual levelNone in this chart
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

0

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

1

1 report, 24 h ago

In the past 24 hours, 4 user reports came in for Your Texas Benefits. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 1 report, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Your Texas Benefits in November 2026

Problem reports in November (since 6 November)

310

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Your Texas Benefits.

1. Login100%

Share of 1 recent report that said what was wrong.

Where Your Texas Benefits problem reports come from

The map shows where recent problem reports for Your Texas Benefits came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

Your Texas Benefits problem spikes, last 30 days

Since 6 November, Your Texas Benefits had 3 outage spikes and 1 period of elevated reports. The longest lasted 2 h 13 min, on 7 November.

• Outage
  Sat 7 Nov, 22:47–00:59

  Lasted 2 h 13 min
  18peak reports
• Outage
  Sat 7 Nov, 21:28–22:22

  Lasted 55 min
  16peak reports
• Outage
  Sat 7 Nov, 20:04–20:59

  Lasted 54 min
  13peak reports
• Elevated reports
  Sat 7 Nov, 18:05–18:20

  Lasted 15 min
  11peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 November 2026. Monthly reports for all services

How to fix Your Texas Benefits not working

Your Texas Benefits is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload Your Texas Benefits

   On the website, press Ctrl+R on Windows or Command+R on a Mac. In the mobile app, swipe it away from the app switcher and open it again; if the page still hangs, close the browser tab and start a fresh one.

2. Switch networks and retry

   Turn Wi-Fi off on your phone and try cellular data, or move to a different Wi-Fi network. On a computer, unplug the router for 30 seconds, plug it back in, then reload the site.

3. Update Your Texas Benefits

   Open the App Store on iPhone or Google Play on Android, find Your Texas Benefits, and install any pending update. On a computer, open yourtexasbenefits.com in Chrome, Edge, Safari, or Firefox and turn off pop-up blocking for the site in the browser site settings.

4. Clear Your Texas Benefits cache

   On Android, open Settings > Apps > Your Texas Benefits > Storage and tap Clear cache, then sign in again. On iPhone, delete the app and reinstall it from the App Store; if sign-in still fails, open a private browsing window and try the website there.

While Your Texas Benefits is down: what to use instead

• 2-1-1 Texas phone line Call 2-1-1 Texas to apply, renew, or ask about a case when the site or app will not load.
• Desktop browser Use the full website in a browser on a computer when the mobile app is the part that is failing.
• Local HHSC office Visit a Health and Human Services office for help with an application or case when online access is blocked.
• Paper benefits application Ask for a paper application at an HHSC office if you need to submit something before online access returns.

Problems at the same time as Your Texas Benefits

Since 6 November, all 4 of Your Texas Benefits's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Your Texas Benefits problems

The busiest hour for reports about Your Texas Benefits is 19:00 to 20:00 Central European time, and the busiest day is Saturday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 36 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when Your Texas Benefits goes down

Your Texas Benefits IP address, servers and network

Your Texas Benefits FAQ