Is Social Security Administration down right now? Live status and outage tracker

Social Security Administration outages and problems

User reports, last 24 hours

4 reports in total, counted in 15-minute windows

No problem reports came in for Social Security Administration in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 4 reports. Most recent reports were about website (100%). The last spike in reports was 107 h ago and lasted 51 min. These are user reports from the US, where most people report Social Security Administration problems.

10 5

24 h ago18 h12 h6 hNow

• NormalClose to the usual level24 h · 4 reports
• ElevatedMore than 1.5 times the usual levelNone in this chart
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

0

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

2

2 reports, 20 h ago

In the past 24 hours, 4 user reports came in for Social Security Administration. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 2 reports, about 20 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

Social Security Administration in November 2026

Problem reports in November (since 6 November)

121

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for Social Security Administration.

1. Website100%

Share of 1 recent report that said what was wrong.

Where Social Security Administration problem reports come from

The map shows where recent problem reports for Social Security Administration came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

Map outlines: Natural Earth.

Social Security Administration problem spikes, last 30 days

Since 6 November, Social Security Administration had 1 outage spike.

• Outage
  Sat 7 Nov, 16:02–16:53

  Lasted 51 min
  14peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 November 2026. Monthly reports for all services

How to fix Social Security Administration not working

Social Security Administration is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Open a private SSA window

   Load the stalled page in a private window: Chrome's menu > New Incognito window, or Safari's File > New Private Window, because a fresh session skips stored cookies that can break the sign-in loop. That test is quick. If you see the page load there, clear site data in the normal window and try again.

2. Clear SSA site data

   In Chrome, open Settings > Privacy and security > Delete browsing data, pick Cookies and other site data plus Cached images and files, set the time range to All time, and delete the data. Firefox has the same controls under Settings > Privacy & Security > Cookies and Site Data > Clear Data; after that, you can load the service and sign in again.

3. Use the right sign-in provider

   If the my Social Security sign-in bounces back to the login screen, choose the same credential provider you used to create the account from the options on the service's sign-in page. Finish the identity check in that provider's own screens; a half-finished check will return you to the start.

4. Reset the SSA credential account

   When the page loads but your account rejects the password, go back to the sign-in screen and choose the provider you used, then use its password reset or account recovery link to reset access. You can retry the service once after that.

While Social Security Administration is down: what to use instead

• National phone line Call the national phone line to start or check a claim when the website will not load.
• Local field office Visit or call a local Social Security office for help with an application or a document problem that cannot wait.
• Paper forms by mail Use a paper form from a local office and mail it to the address on your notice when you can wait for a response.
• Automated phone menu Use the automated phone menu for a routine task such as checking an application's status or requesting a benefit verification letter if you do not need to speak with a person.

Problems at the same time as Social Security Administration

Since 6 November, Social Security Administration's only spike in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

What happens when Social Security Administration goes down

Social Security Administration IP address, servers and network

Social Security Administration FAQ

Service updates from @SocialSecurity

No posts about problems from @SocialSecurity in the last 14 days. The latest is from .