Westpac outages and problems
In the past 24 hours, 76 user reports came in for Westpac. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 10 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Westpac in October 2026
- Problem reports in October (since 28 October)
- 77
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Westpac.
Share of 15 recent reports that said what was wrong.
Westpac problem spikes, last 30 days
Since 28 October, Westpac had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Westpac not working
Westpac is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach westpac.com.au over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Westpac.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Westpac is down: what to use instead
- Debit or credit card Use your debit or credit card at a shop or ATM when the app will not open and you need a payment to go through.
- Online banking in a browser Open online banking in a browser if the mobile app will not load; the website can reach the same account tools.
- Phone banking Call phone banking when you need a balance or a card block and the app will not respond.
- Branch visit Go to a branch for account help when the app and website will not let you sign in.
Westpac IP address, servers and network
Checking westpac.com.au from our server…
Service updates from @westpac
No posts about problems from @westpac in the last 14 days. The latest is from .
Put the Westpac status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/westpac/"><img src="https://isitdownrightnow.app/badge/westpac.svg" alt="Westpac status" height="20"></a>[](https://isitdownrightnow.app/services/westpac/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Westpac
The status on this page comes from user-submitted problem reports for Westpac, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Westpac, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Westpac doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.