Is NTT Docomo down right now? Live status and outage tracker

NTT Docomo outages and problems

User reports, last 24 hours

371 reports in total, counted in 15-minute windows

In the last hour, 11 problem reports came in for NTT Docomo, against about 8 at this time on a usual day. Over the last 24 hours there were 371 reports. The last spike in reports was 3 h ago and lasted 20 min. These are user reports from Japan, where most people report NTT Docomo problems.

12 6

24 h ago18 h12 h6 hNow

• NormalClose to the usual level22 h · 287 reports
• ElevatedMore than 1.5 times the usual level2 h · 84 reports
• OutageMore than twice the usual level and far above the day's averageNone in this chart
• Usual levelWhat a usual day sees at that timeAbout 8 an hour now

Reports, last hour

11

22% on the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

11

11 reports, 22 h ago

In the past 24 hours, 371 user reports came in for NTT Docomo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 11 reports, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

• Elevated reports
  Ended 3 h ago

  Lasted 15 min
  10peak reports
• Elevated reports
  Ended 17 h ago

  Lasted 1 h 15 min
  11peak reports
• Elevated reports
  Ended 21 h ago

  Lasted 30 min
  10peak reports
• Elevated reports
  Ended 22 h ago

  Lasted 15 min
  11peak reports

NTT Docomo in November 2026

Problem reports in November (since 3 November)

423

Monthly report for November 2026

People who report a problem with NTT Docomo to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

• ウェブサイト
• モバイルインターネット
• SMS
• 音声通話
• 請求
• モバイル信号

NTT Docomo problem spikes, last 30 days

Since 3 November, NTT Docomo had 4 outage spikes and 1 period of elevated reports. The longest lasted 1 h 30 min, on 4 November.

• Elevated reports
  Thu 5 Nov, 00:18–00:38

  Lasted 20 min
  10peak reports
• Outage
  Wed 4 Nov, 16:08–16:27

  Lasted 20 min
  12peak reports
• Outage
  Wed 4 Nov, 08:48–10:18

  Lasted 1 h 30 min
  16peak reports
• Outage
  Wed 4 Nov, 06:08–06:38

  Lasted 30 min
  14peak reports
• Outage
  Wed 4 Nov, 05:08–05:23

  Lasted 15 min
  13peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix NTT Docomo not working

NTT Docomo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not NTT Docomo.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While NTT Docomo is down: what to use instead

• Wi-Fi Use home, office, or public Wi-Fi for messaging, maps, and web access if mobile data will not load.
• Voice calls and SMS Try a normal call or text message if apps stall but your phone still shows signal.
• My docomo in a browser Open the account page in a web browser if the app hangs while checking usage or changing settings.
• Another Japanese mobile line Use an au or SoftBank line for urgent calls and data if your main Docomo connection has a network problem.

Problems at the same time as NTT Docomo

Since 3 November, all 5 of NTT Docomo's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report NTT Docomo problems

The busiest hour for reports about NTT Docomo is 00:00 to 01:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 29 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

NTT Docomo IP address, servers and network

Service updates from @docomo

No posts about problems from @docomo in the last 14 days. The latest is from .