SoFi outages and problems
In the past 24 hours, 23 user reports came in for SoFi. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 21 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
SoFi in October 2026
- Problem reports in October (since 27 October)
- 23
Monthly report for October 2026
What people said was wrong in recent problem reports for SoFi, as a share of those reports:
- 50% Login
- 25% App
- 25% Payments
Where SoFi problem reports come from
Recent reports came from 15 areas. The most came from around Pittsburgh, PA, Detroit, MI and St. Louis, MO. Share of recent reports by area, named after its biggest town:
- 9% Pittsburgh, PA
- 9% Detroit, MI
- 9% St. Louis, MO
- 9% Houston, TX
- 9% Los Angeles, CA
- 4% Providence, RI
From 23 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
SoFi problem spikes, last 30 days
Since 27 October, SoFi had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix SoFi not working
SoFi is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach sofi.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not SoFi.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While SoFi is down: what to use instead
- SoFi website Open the site in a browser if the app will not load and you need to check a balance or move money.
- Phone support Call member services when the app will not let you sign in.
- Cash App Use Cash App to send money to a friend or split a bill if you cannot get into the app to move cash and the payment cannot wait.
- A card from another bank Pay with a card from another bank or take cash from an ATM if you need spending money while the app is out.
SoFi IP address, servers and network
Checking sofi.com from our server…
Service updates from @sofisupport
No posts about problems from @sofisupport in the last 14 days. The latest is from .
Put the SoFi status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/sofi/"><img src="https://isitdownrightnow.app/badge/sofi.svg" alt="SoFi status" height="20"></a>[](https://isitdownrightnow.app/services/sofi/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track SoFi
The status on this page comes from user-submitted problem reports for SoFi, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for SoFi, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. SoFi doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.