Smartsheet outages and problems
In the past 24 hours, 13 user reports came in for Smartsheet. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 45 minutes ago. That stays below our outage threshold, so it doesn't count as downtime.
Smartsheet in October 2026
- Problem reports in October (since 27 October)
- 17
Monthly report for October 2026
What people said was wrong in recent problem reports for Smartsheet, as a share of those reports:
- 100% Automation & Workflows
Where Smartsheet problem reports come from
Recent reports came from 10 areas. The most came from around Dallas, TX, New York City, NY and Manhattan, NY. Share of recent reports by area, named after its biggest town:
- 23% Dallas, TX
- 15% New York City, NY
- 8% Manhattan, NY
- 8% Cleveland, OH
- 8% Columbus, OH
- 8% Roanoke, VA
From 13 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Smartsheet problem spikes, last 30 days
Since 27 October, Smartsheet had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Smartsheet not working
Smartsheet is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach smartsheet.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Smartsheet.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Smartsheet is down: what to use instead
- Google Sheets Google Sheets works for plain rows and formulas when a shared grid is enough to keep the work moving.
- Microsoft Excel If you have a downloaded copy, open it offline and edit there, then paste the changed rows back later.
- Smartsheet web app The browser version helps when the mobile app stalls on a sheet.
- Trello For task tracking with owners and status columns but no formulas, a board gives your team a place to move cards while the sheet is unavailable.
Smartsheet IP address, servers and network
Checking smartsheet.com from our server…
Service updates from @smartsheet
No posts about problems from @smartsheet in the last 14 days. The latest is from .
Put the Smartsheet status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/smartsheet/"><img src="https://isitdownrightnow.app/badge/smartsheet.svg" alt="Smartsheet status" height="20"></a>[](https://isitdownrightnow.app/services/smartsheet/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Smartsheet
The status on this page comes from user-submitted problem reports for Smartsheet, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Smartsheet, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Smartsheet's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.