SNS outages and problems
User reports, last 24 hours
51 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for SNS, and at this time of day there are usually almost none. Over the last 24 hours there were 51 reports. There has been no spike in reports since 4 November. These are user reports from the Netherlands, where most people report SNS problems.
- NormalClose to the usual level24 h · 51 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 51 user reports came in for SNS. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 14 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
SNS in November 2026
- Problem reports in November (since 4 November)
- 51
Monthly report for November 2026
People who report a problem with SNS to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Mobiel bankieren
- Online bankieren
- Geld overmaken
- Inloggen
- App
SNS problem spikes, last 30 days
Since 4 November, SNS had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix SNS not working
SNS is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach snsbank.nl over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not SNS.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While SNS is down: what to use instead
- Website Try snsbank.nl in a browser if the app will not load or keeps asking you to sign in.
- App Use the app if the website hangs after login, especially for checking your balance or approving a payment.
- Debit card Pay with your bank card in shops while online banking or iDEAL is giving you trouble.
- Another bank account Use a different Dutch bank account for urgent transfers or online payments if you have one available.
SNS IP address, servers and network
- IPv4 addresses
- 2.20.142.194
Show all 2
- 2.20.143.56
- IPv6
- Not offered
- Network
- AS20940 · Akamai International B.V., registered in the Netherlands
- Served through
- Akamai
- DNS hosted by
- Akamai
- HTTPS certificate
- Issued by DigiCert Inc, valid until 11 Feb 2027 (97 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 162 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for www.snsbank.nl. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 12 places around the world
All 12 locations got an answer from snsbank.nl. Fastest from Frankfurt (26 ms), slowest from Singapore (879 ms). Every location connected through Akamai International B.V. (AS20940), using 12 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 26 ms | 2.17.100.225 |
| ViennaAustria | Up · HTTP 301 | 38 ms | 104.83.4.57 |
| MilanItaly | Up · HTTP 301 | 145 ms | 23.215.5.248 |
| ParisFrance | Up · HTTP 301 | 59 ms | 96.17.193.13 |
| AmsterdamNetherlands | Up · HTTP 301 | 39 ms | 2.19.195.56 |
| MadridSpain | Up · HTTP 301 | 28 ms | 2.16.8.48 |
| WarsawPoland | Up · HTTP 301 | 105 ms | 2.20.142.194 |
| DallasUSA | Up · HTTP 301 | 29 ms | 184.25.255.46 |
| Los AngelesUSA | Up · HTTP 301 | 169 ms | 23.43.51.174 |
| São PauloBrazil | Up · HTTP 301 | 135 ms | 95.101.31.68 |
| SingaporeSingapore | Up · HTTP 301 | 879 ms | 95.100.107.132 |
| TokyoJapan | Up · HTTP 301 | 101 ms | 23.37.93.233 |
Checked with check-host.net from its servers in these cities less than an hour ago, for snsbank.nl. Time is how long each server took to load the page.
Service updates from @SNSBank
No posts about problems from @SNSBank in the last 14 days. The latest is from .
Contact SNS support
- Help centresnsbank.nl/particulier/klantenservice.html
- Websitesnsbank.nl/particulier/home.html
- X (Twitter)x.com/SNSBank
- Facebookfacebook.com/118099381602231
Tip: SNS doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the SNS status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/sns-bank/"><img src="https://isitdownrightnow.app/badge/sns-bank.svg" alt="SNS status" height="20"></a>[](https://isitdownrightnow.app/services/sns-bank/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/sns-bank/" title="SNS status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/sns-bank/">SNS status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/sns-bank/"><img src="https://isitdownrightnow.app/share/sns-bank.png" alt="SNS status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/sns-bank/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track SNS
The status on this page comes from user-submitted problem reports for SNS, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for SNS, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. SNS doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.