Is Netkom down right now? Live status and outage tracker

Netkom outages and problems

User reports, last 24 hours

301 reports in total, counted in 15-minute windows

In the last hour, 3 problem reports came in for Netkom, and at this time of day there are usually almost none. Over the last 24 hours there were 301 reports. The last spike in reports was 7 h ago and lasted 3 h 30 min. These are user reports from Germany, where most people report Netkom problems.

20 10

24 h ago18 h12 h6 hNow

• NormalClose to the usual level21 h · 150 reports
• ElevatedMore than 1.5 times the usual level45 min · 31 reports
• OutageMore than twice the usual level and far above the day's average2 h 15 min · 120 reports
• Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

3

None the hour before

Uptime, 24 h

90.63%

2 h 15 min of outage

Last outage

7 h ago

Lasted 3 h 30 min

Busiest 15 minutes

19

19 reports, 10 h ago

In the past 24 hours, 301 user reports came in for Netkom. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 90.63% uptime for the day.

The most recent spike big enough to count as an outage was 7 hours ago. The busiest 15-minute window of the day had 19 reports, about 10 hours ago.

• Outage
  Ended 7 h ago

  Lasted 3 h 30 min
  19peak reports
• Outage
  Ended 11 h ago

  Lasted 30 min
  14peak reports

Netkom in November 2026

Problem reports in November (since 3 November)

302

Monthly report for November 2026

People who report a problem with Netkom to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

• Email
• Landline internet
• Billing
• Wi-Fi
• Internet Zuhause über 5G/LTE

Netkom problem spikes, last 30 days

Since 3 November, Netkom had 2 outage spikes. The longest lasted 3 h 30 min, on 4 November.

• Outage
  Wed 4 Nov, 17:03–20:33

  Lasted 3 h 30 min
  19peak reports
• Outage
  Wed 4 Nov, 15:22–16:12

  Lasted 51 min
  17peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

How to fix Netkom not working

Netkom is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Check Netkom report levels

   Look at the status at the top of this page first. It shows whether public problem reports for the service are above their usual level in 15 minute windows over the last 24 hours, and it does not come from direct monitoring by this site.

2. Restart your Netkom router

   Unplug the router power cable, wait 30 seconds, then plug it back in. If you use a FRITZ!Box, you can also open http://fritz.box, sign in, then go to System > Backup > Restart and choose Restart.

3. Test the Netkom line status

   If you use a FRITZ!Box, open http://fritz.box and go to Internet > Online Monitor. Check whether it says connected, then compare that with Internet > DSL Information if your line is DSL.

4. Reset the device network

   On Windows 11, open Settings > Network & internet > Advanced network settings > Network reset, then choose Reset now and restart the PC. On iPhone, open Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings; if the line still fails after the router is back online, use the Netkom contact page: https://www.netkom.de/kontakt/.

While Netkom is down: what to use instead

• Mobile data hotspot Use your phone as a hotspot if the Netkom fixed-line connection at home has no internet and your mobile signal still works.
• Another broadband line A second line at work, school, or a trusted neighbor helps when you need downloads, video calls, or online banking before service comes back.
• Netkom contact page Open the contact page over mobile data if you need to report a fault or check your customer details while your home connection is out.
• Phone call or SMS Use your mobile provider's voice or text service for urgent messages if internet calling, email, or chat will not load.

Problems at the same time as Netkom

Since 3 November, all 2 of Netkom's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

When people report Netkom problems

The busiest hour for reports about Netkom is 16:00 to 17:00 Central European time, and the busiest day is Wednesday.

Each bar is the average number of user reports in that hour, or on that day of the week, from 28 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.

What happens when Netkom goes down

Netkom IP address, servers and network

Netkom FAQ